Complaint Rating:

I have always paid my AE card off in full. My next payment was going to be due in 13 days. I had the payment scheduled. They called and said they were not going to allow anymore charges unless I paid the balance off in full early! What a way to get rid of a customer fast! I told them that was crazy! I offered to pay in full 2 days early but asked they continue to allow me to expend. They said no way. So, I cancelled the card. I can't imagine continuing to do business with them when they are obviously not there to suppor the very basis of what built their company --- small business'es just like mine!