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Who is the CEO of Frigidaire? He should be ashamed of himself, to allow these products on the market! I bought a newly renovated place, and the sellers had put in all new frigidaire appliances. THANK GOD I paid the extended warranties. I am on a first-name basis with the repair guys, and I have all their cell phone numbers. I have this recurrent dream that I meet the ceo of Frigidaire and put him in his place on the spot. These are the biggest piece of crap appliances, and I think that for what I paid for the warranty over the past 3 years, I could have bought all new GE profile appliances.
The complaint has been investigated and resolved to the customer’s satisfaction.
We a house fire on March 12, 2009 that was caused by a Frigidaire dryer GLGQ642AS. It had the exact same fire inside the drum that is all over the internet. It started a fire while I was at work and caused 150, 000 damage to my home. We lived in a rental for six months and are now back in my new rebuilt home. The repair guy said about six months earlier that it had started a fire before but the dryer is suppose to maintain inside the drum. There is a small crack between the dryer and the drum and over time it builds up and the lint over the motor ignites. Very scary thing, we could of been sleeping. I was paid for everything because we had good insurance but I lost 4 weeks of work and the stress on the family. Can I still bring a suit against Electrolux even if I was paid off and my house was repaired and belonging were replaced. And if I do does the insurance company have any claim if I get a settlement. I was not compensated for my stress level, the hundreds of hours of acting as foreman on construction of the house and my loss of time at work. If the insurance can get the settlement what is the point of doing this.
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.complaintsboard.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.
Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
I have a (2 year old) frigidaire microwave and it is horrible. Sometimes (and only sometimes) it works ...
I just hope this piece of junk is not giving my family and me cancer!
I bought a Frigidaire dryer, dishwasher, and frigerator 7 years ago...and they are all a big peice of crap. They are the worst products I've ever had. I would not even give them away for the problems they have caused. The stainless steel on my frig and dishwasher is completely rusted. The dryer burns rust spots on clothes and snags them. The freezer door seal fell out. I hate Frigidaire. Please don't buy these products. Frigidaire was good back in the day, but Electrolux bought them out, and now they just suck...it's sad.
I have had the same experience with my refridgerator! I could not agree more with you!
I bought a frigedaire appliance package for my new kitchen less then a year ago. This stuff is absolute junk. Already dented scratched. Refrigerator ice maker reps freezing. Frigedaire is worthless.