FreeShipping.com
reviews and complaints

Got a window in geeksdotcom that would not go away to use freeshipping.com and so I filled out the form for xmas present.
Later in january I called and cancelled the account and charges.
Now it is july and I am still calling and cancelled the account and charges.
This is one of the biggest rip off companies in the world and never held accounatable for being a consumer thief.

2012 freeshipping.com member id: [protected]
Canceled confirmantion number: [protected]

Bet money I will be back in a few months to fill out the same complaint about the same company that did not cancel my account.

I want the $12.97 charge to my Visa Credit Card stopped and all back charges credited to my Visa totalling $168.61. The free shipping link when ordering flowers was deceiving. My order was a one time special gift to a relative turning 85 years old. This has been going on for 13 months until I called [protected]. I've had no need to order ProFlowers since May 12, 2011. I definitely will be reporting this deception to the Better Business Bureau. Call me at [protected]. Apparently I've a membership #9387807. A confirmation #[protected] was given me by operator. Mildred Baker

I ordered flowers to have shipped and later canceled the order and was charged $12.97 and this charge has continued for over a year. I was not told this was a membership that was charged monthly. I found this out when I did my taxes that this charge has been going on since the day I ordered the flowers. I want a full refund of these charges from the 1st day since this service has never been used.
Let me know when I can expect my refund. Thank you Andrew Cronrath

This website pops up when you order something on line through one of their 'business partners' sites, but you will not get free shipping on that order like it states, as you have to go "through" their website for it to work. Then you will get charged each month for the service (most people don't realize this til after they are charged). Then you have to apply for the shipping rebate. When you do apply for a rebate, it takes 4-6 weeks to receive AND IF YOU CANCEL before you get your rebate (even though IT IS IN PROCESS and you've paid your monthly fee) you will not get it because your acct. has to be OPEN to receive the rebate... therefore you are always having to pay a minimum of $12.97 far past the time you filed for the shipping rebate -- which usually is less than their fee! DO NOT USE THIS COMPANY.

I've been charged on 09/23 for $12.97 by ICFreeshiping.com and I have not made any orders. Have no idea where it came from.

Signed up for freeshipping.com to get shipping rebate from buying flowers from a flower site. Turns out if you signed up for that, you'll get automatic monthly charges to your credit card. The fine prints are sketchy and no mention of this is going to be a recurring fees. When I called to ask for refund, they are only willing to refund the last payment. I've been charged for 3 months now. So not worth it!

Hello, My name is Lan Tran, the last 4 numbers of my account is *5061. I was charged by IC Freeshipping twice without any reason. The 1st time on Nov 10 2011 & the 2nd time on Dec 10 2011.
(I was so busy and forgot to claim you. Now it's the 2nd time). I would like to have a clear explanation from your end promptly.

Thank you.

This is one of the most frustrating, most idiotic, inept companies I have ever had the misfortune to try to do business with! I invested over an hour trying to get a measly $10 dollar rebate! I know I shouldn't have spent that long, but it kept looking as if I finally was at the point of submitting the rebate, and had the stupid company not had so many hoops to jump through, and had the customer service operators not been so ignorant, I would have been able to pay $3.50 for 3 books, rather than $13.50. Stay away from this company! It is not worth it to try to do business with them! You will spend far more than the maximum of $10.00 you can get in terms of time and hassle you will go through!

I was charged for this for 3 years before we noticed this on our credit card, incredible as it may seem I just didn't notice I called their number [protected] and spoke to someone who seemed shocked that someone wouldn't want this service, after complaining about the lack of notice of these charges they said they could credit me for 12 months - better than nothing but still $242 short of what I paid them. This is a scam!

I received transaction notice from my credit card company and found out I'm getting charged 1, 023yen twice on the same date, 9/12/2011 for ic*freeshipping.com. I have no idea who they are and what these charges for.

So I joined for the "free" trial membership before I read all I could about this company and I have to agree with most of the people. If you pay nothing you will receive nothing. Since your free trial is only for 30 days, they will certainly hold on to your first check until that date has posted. Once you subscribe at a monthly charge your check is still being held for whatever reason. I decided to cut my losses and get out. Free shipping is never free (unless the price of your item is high enough to warrant it).

Hello, Freeshipping.com,
I have just noticed a $12.97 charge on my credit card from 30 July 2011. On 29 July 2011 I requested information regarding any fees for freeshipping.com and attained the nebulous email reply below. I, a second time, requested information and finally was informed of the fee. I requested cancellation. Also in the nebulous first reply I was told "Your Introductory Bonus Rebate is guaranteed regardless of your membership status". I just spent a "seven time request" converstaion with Eleanor #430. Seven times I requested return of the $12.97 charge before she said "Your check will be in the mail, have a nice day" and hung up on me. Eleanor #430 was impolite several times during this converstaion. Freeshipping.com phone number is not available on line on your web site. I attained your phone number from complaintsboard.com wherein scam and freeshipping.com are addressed. I await my $12.97 credit card charge, and I await my $15.00 freeshipping rebate from my original Proflowers order wherein freeshipping.com entertains what I deem to be a bait and switch. Awaiting both returns, P., Ed. S.
http://www.complaintsboard.com/complaints/scam-for-unauthorized-charges-c181690.html

While buying an item online from Carol Wright, there was a button on the screen that said: This order qualifies for $10 cash back — Click To Claim
I wasn't aware of the scam at the time, so I clicked. The first screen asked for name, address, and possibly to enter the credit card number. Since I thought I was dealing with Carol Wright, I entered the information.
Well, it turns out that I had just subscribed, according to them, to an auto-renewing monthly membership at $11.97 per month. I never received the $10 back from Carol Wright, but beginning the next month, these charges started appearing on my credit card. I frankly did not recognize them until the third month, as I buy several things a month from the Internet, but on the third month, I followed up by calling the 800 number on the charge, [protected]. They explained to me that I had signed up back in April, and were only willing to refund the current month's charge and cancel my membership. I don't remember accepting the membership, as I make a practice not to buy memberships of this kind. I had gotten burnt several years back. They told me they had sent a confirmation email, which if I did not reply to, they would assume I wanted the membership. I believe the email went to SPAM, as my ISP sends a lot of these types of email to the SPAM bucket. Bottom line, stay away from this outfit, and from any companies that associate themselves with them via these offers for rebates, free shipping, and provide links at their site. I will never do business with Carol Wright again.

I am getting charged $12.97 per month for nothing. I did order flowers from Proflowers.com for Valentines Day, but nothing since.

I was charge forthe amount of 12.99 at my account for no reasons, for this strange company ic freeshipping.com I dont even know what is this, on my detail at my bank just said, direct mark-subscrip.., also how they know my bank card numer?... thks I would like to have my money back from this stranges companies...

WWW.*ICFREESHIPPING.COM slams people into an $11.97 charge every month after you ask for a discount on shipping of a product from another company such as a dvd order or anything. They wait a couple of months or so after you have ordered the product, in my case at least 5-6 months and then they start billing and collecting every month for absolutely no reason but criminal fraud and greed. I guess they get away with it in most cases because people have forgotten, can't figure out what it is, or don't notice it. I didn't really pick-up on it until this month which is a total of $35.91 for the total of the SCAM perpetrated on my CC. I have filed a fraud charge against them with my bank and I am ready to prosecute to the fullest extent possible.

I have a wal-mart money card that I only use for netflix. and every time it's time I go to pay netflix, I find out my money card has been drained by ic *freeshipping.com.
04/20/2011
ic *freeshipping.com

Purchase posted -$12.97
04/13/2011
reload swipe

Funding posted +$22.00
04/12/2011
ic *freeshipping.com

Declined -$12.97
04/06/2011
monthly maintenance fee

Fee posted -$3.00
03/29/2011
nfi*www.netflix.com/cc

Purchase posted -$7.99
03/28/2011
reload swipe

Funding posted +$20.00
03/28/2011
ic *freeshipping.com

Purchase posted -$12.97
03/26/2011
nfi*www.netflix.com/

Declined -$7.99
03/20/2011
ic *freeshipping.com

Declined -$12.97
03/14/2011
paypal *offerpal

Purchase posted -$9.99
03/13/2011
ic *freeshipping.com

Declined -$12.97
03/07/2011
monthly maintenance fee

Fee posted -$3.00

My wife and I received a $12.97 charge from this company and we had never heard of them. I emailed them and found that they get their business by having customers at various websites (Sherri's Berries.com in our case) assume that "free shipping" is exactly that. Not a well-disguised signup for a third party service.
They cancelled my "subscription" with only one email and refunded my initial $12.97 with only one phone call.
At least that was painless.