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Freelancer.com review: account closed without warning and there is 4000$ in my account 10

A
Author of the review
10:53 pm EDT
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Hi
I was a freelancer worker suddenly i got a project of 4500$ and i sleep at night tomorrow morning i awake then my account was closed i contact help support they say you violates our terms and conditions. This is not the way you just say you violates our terms your account is closed there are many effort involved to earning money. I'll go to court against freelancer tell me what is rules i violate how can you stop my earned money. Now I'll take you to the and also i raised my voice in media. don't worry i'll let you go without paying my genuine effort cash.. see you soon in court...they even not told me what the rule i violate they only scammers as finds raised they just mail your account is closed... if any other want to join me I want to go against them in court because its genuine money i earned with effort. any one who just come with me mail me at [protected]@live.com or if any labor law firm member is redding this also can contact on me at [protected]@live.com.

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The complaint has been investigated and resolved to the customer's satisfaction.

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10 comments
A
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Am bition
, US
Dec 10, 2020 2:10 am EST

My Account also has been closed after I get the first 3k$ job and receive 1500$ from the client.
After a few days later I received 1500$ from the client, the account has been closed without any reason.
Where can I complain about this? Who can handle this fairly.

J
J
jyyblue
, US
Oct 10, 2019 6:51 am EDT

Dear Steven.

My account's email is [protected]@qq.com.
My account is closed suddenly.
My account is passed in KYC verification and payment verification.
And also in my freelancer account, there is 680USD.
I keep freelancer term and I don't know what I am wrong.
I have opened that account at Sep 2019.
In order to keep credit on freelancer, I didn't withdraw money.
I thank if you let me know the reason why my account is closed.

T
T
Tasker Sama
, US
Aug 24, 2015 4:05 am EDT

My account also has been closed with 1900 USD worth of milestones from our clients. Plus $500 worth of withdrawable funds... they closed our account without notifying us the reasons why. this happened twice already. at first they froze $300 worth or funds from us, their reason is that, we are not verified. after we verified the account still our money was frozen... now the second time, they scammed us again... For all freelancers out there. Be careful with your money... Don't use freelancer.com.. they are scammers.

S
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StevenE
, PH
Jun 10, 2015 9:52 am EDT

Hello Everybody,

I hope you are doing good.

I am Steven from Freelancer.com.

If you are having difficulties, or in need of assistance from us, you may shoot an email to support@freelancer.com

We are always ready to address you concerns.

Thanks

A
A
Alaa Hassan
, US
Aug 09, 2019 9:45 pm EDT
Replying to comment of StevenE

Can you give me your email I want to contact you necessary

H
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Hammadhafeez
Karachi, PK
Jan 01, 2022 4:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of StevenE

I sent the email didn't hear yet

D
D
Freelancer.com
Jan 02, 2022 10:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello @Hammadhafeez.

Good day! What's the reference ticket ID for the sent email?

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nickgg
, GR
Dec 01, 2014 12:42 pm EST

i have paid freelancer.com 280euro for a project that was never delived to me. scammer requested milestone payment, i open a case and i lost it, even if they had access to all our logs and chats . they dont care at all with customers. STAY AWAY ----

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Griope
, US
Sep 19, 2012 12:19 pm EDT

So freaking slow.. Can't do anything. Clicking links doesn't work. Pages take minutes to load. Same page comes up several times even though you click different links/pages... Scriptlance.. How could you sell out?

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Salmoke
, US
Apr 25, 2012 8:02 pm EDT

Absolute total scam. They can freeze your funds for any miserable reason and ignore your request to get it unblocked. Believe me, their TOS allow them to freeze your funds in any moment. Just read it carefully.

I prefer elance.com. Good site, the first one in industry.

S
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sweep1057
Cornhill-On-Tweed, GB
Mar 13, 2015 6:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My first job through Freelancer.com made $25, but Freelancer.com refuses to release this to me because it is less than $30!
What is the legal defence for interception, seizure and refusal to release funds made through PayPal?