Complaint Rating:

Last year I signed up for a "free" credit check at www.freecreditreport.com. I entered in my information (which included my debit card number) and was told that my first month was free but I needed to cancel the account to avoid being charged a monthly fee. After looking over my credit history and score I immediately canceled my account through freecreditreport.com. This was last September. I occasionally got emails from freecreditreport.com telling me about my "new credit information" and I went to the website on two different occasions and both times it told me that I did not have access because I needed to start a subscription. Well, I just noticed today that a charge of $12.95 was taken out of my account yesterday from CIC Triple Advantage. I did not recognize the name. After looking through my banking history I noticed that these payments of $12.95 have been coming out of my account for the last 10 months. That is a total of $129.50!! I googled 'CIC Triple Advantage' and everything that came up was all about this big credit scam. I immediately contacted CIC Triple Advantage and told them about the problem. I told them that after canceling my freecreditreport.com account I could no longer access any of my information through that website... so what was I being charged for? The supervisor told me that I COULD access my information through that account, but I just chose not to. That is absolutely NOT true... I had cancelled my freecreditreport.com account the DAY I first signed up for it and was not able to access it at any time after that. I told the supervisor at CIC Triple Advantage that and asked him what service I had been paying for if I could not access the services at freecreditreport.com. The supervisor ignored my question every time I asked and kept interrupting me. CIC Triple Advantage STOLE that money out of my account for a service that I was unable to use! All I have found out about this company is complaints... why is this company still in business and still being allowed to steal hard-earned money from unsuspecting people??