Complaint Rating:

Freecreditreport.com advertise on the TV about availing the free credit report. True, it's easy to get one--but why do they make it so hard to cancel your membership. They give you 9-days to check out your credit report, and after that you start paying subscription charges. While it's easy to register online and check out your credit report--you can do everything online--you can't cancel your subscription immediately online after checking your credit report. For that--you have to call in to a number and talk to a rep. Why not give the consumer the ability to cancel online immediately? Calling in to a number and all just ends up with several consumers not able to to cancel it and getting charged unnecessarily.