Complaint Rating:

Company information:
Spirit Incentives
Rt 1 Box 112-2
Teague, Texas
United States
Phone: 254/739-3903

First Equity Credit card co. sold me a protection plan with the promise of a free companion airline ticket. Spirit Incentives sent me a bifold paper saying "Free Companion Air Travel Certificate" which I kept about a month till I was ready to make reservations to Canada in July. I got the certif. out to see how to redeem it & called Spirit Incen. For help--they finally told me I was supposed to send that certif in to them & I had waited too long, so they couldn't honor it. I consider that a "trick".