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86th Street Photo & Video Complaints - Fraudulent Sales Practices

Review all 86th Street Photo & Video complaints

86th Street Photo & Video

Posted: 2007-12-17 by Daniel King [send email]
Fraudulent Sales Practices
Complaint Rating:  100 % with 9 votes
Company information:
86th Street Photo and Video
New York
United States
www.86photovideo.com

Bate and Switch.

Same deal as here: http://www.complaintsboard.com/complaints/fraudlent-business-practices-c36877.html

In fact, after reading up on several e-commerce sites, I was specifically interested in purchasing a camcorder that was a NEW made for U.S. Distribution model. The information that this site provides to lowpriceDIGITAL.com specifically states: "In stock. Brand New & USA Model . . . "

After the "call to confirm order" e-mail (from that point I knew there was a problem), and the guy tried to upsell the add-ons, after refusing those, the next sell was to tell me: "Well, you know this is a unit that is made for sale in China, so it doesn't have a warranty. You should buy our warranty." Unreal, but true.

I also knew that there was a problem in that when I called back, I had to wait on hold for 20 minutes just to get to the point that the guy started in as above.

Avoid the rip boys and girls!
Comments United States E-Shopping
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Comments

254 days ago by James Skinner [send email]
I just had a very similar experience. I was calling in response to an e-mail which was supposedly for verification purposes. They started in with the battery for the camera I ordered was no good and that I needed to order another battery for my camera. Fortunately, I immediately had them cancel my order. I hope these shisters go out of business soon.
233 days ago by Brian Lid [send email]
Same here!!

AVOID at all costs!!
122 days ago by Dave [send email]
Ordered a Cannon Powershot s5is over a month ago. They called back and tried to sell me accessories. I refused. Didn't even get a confirmation for over a week. When it came they said it was back ordered and would be shipped in 2 weeks. Now, a month later they say it won't ship for another 5 weeks. Called and waited on hold for 20 minutes only to be put back on hold for another 2 minutes and all they would say is it's back ordered 5 weeks and hung up. Never again for this place.
122 days ago by Mike [send email]
I had the same experience with a Garmin GPS. After telling my wife we bought a different produce they started trying to sell her components we didn't need or want to get the price up. Once we didn't agree to the changes I received an email saying my product was not in stock and would not be available for 3-4 weeks.

Very rude when confronted with bad business practices like they didn't care about the business.

Buyer beware!
118 days ago by Peter [send email]
http://www.86photovideo.com/ is the same exact company as Wisetronics.com, it's a fake company, a scam...because they have the same exact mailing address and are not open to public, here's the address 2845 86th St Brooklyn, NY 11223

what they do is post a super low price online, once you've made an order through their website, they will email you saying you have to call to confirm the order...once you've talked to their sales rep, they will insist upon you to buy additional accessories, if you don't, they will email you later stating that your product has been back ordered and will never mail you the product...if you choose to cancel the order, there's a 10% process fee off your purchase...if you've received your product by mail and wish to return it, there's 20% process fee

bottom line is, the company is basically made up of 3 people, with access to internet and a 1-800 number, first they get a 5 star rating from a top review site such as this, http://www.lowpricedigital.com/merchant.asp?merchant_id=2440&view=reviews

if you click on the link, you'll notice all those reviews are 1 line...which raise the question that those reviews are actually written by the people of the company who has set up multiple email accounts

all they need to do is to get you to buy overpriced accessories, or get you to cancel your order...even if they need to mail you a product, they just need to walk over to bestbuy to buy one that's much much cheaper...on average i think they overcharge $300+ per order...it's like shooting fish in a barrel legally

what i suggest everyone to do is to file a complaint at http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=6cda12e2-5967-437f-876e-bd452a591b91

just click on the drop down menu of I am...a consumer --> file a complaint...with enough complaints, Better Business Bureau will do an investigation, there's no up-to-date law to protect us from internet scams, it's up to us to stop it
107 days ago by Cassi [send email]
i purchased a camera from their company on Thursday and on Sunday i received an email saying that we have processed your order and please call to confirm the order well they called me and asked why i didn't purchase a battery and i was like why should i purchase a battery when it already comes with it! so then we hung up two hours later i get another email from them saying that,

"We regret to inform you that by the time your order reached the shipping process, our inventory on the product(s) you ordered was negative, therefore your order will be placed on a temporary backorder until we receive the product(s) back again in stock which will be in about 3-4 weeks."

i'm thinking seriously next time they need to inform the customer buying your product that you don't have that product in your store instead of putting me on backorder right after you called my house trying to sell me a battery in which i didn't want to purchase because it already comes with one!
So i called them and the confirmed the fact that my camera was back ordered for another 3-4 weeks so i was like alrighty i'd like to cancel my order unless your going to send me my item tomorrow and they're like we can't do that!

SO POINT! DONT BUY FROM 86TH ST PHOTO AND VIDEO!!!
71 days ago by Paul [send email]
They scam people.

Address: 2845 86th St Brooklyn, NY 11223
67 days ago by Concerned Individual [send email]
This is rediculus! 86th Street & Video needs to be stopped! It wasn't until after I placed an order that i noticed their web page title is "Fuck Th3 W0rld". This should've raised suspision.
8 days ago by Kristin [send email]
I had the exact same experience with the verification e-mail and back ordering that all these people have been talking about. Terrible company. They better not try to charge me a processing fee.
Don't buy from them!
7 days ago by Don Feferman [send email]
I had the exact same experience with these crooks. What I don't understand is how the NexTag search engine rates them as excellent.
1 days ago by Gayle Kruse [send email]
I fell for their persuasive tactics. I bought a garmin nuvi 660 for $189, what a bargin. Their website says all products Brand New. They sent me the infamous email, call to confirm. When I did they talked me into buying a 1gig sd card, they said it came with three years free map updates, for just $149. Well, by the time I found this site, my stuff was already shipped and my card was charged. The "new" product they sent me was in fact a refurb, confirmed by Garmin. It did not come with any extra updates, hence I paid $149 for a 1gig sd card that would cost only $7 elsewhere. This i1s a MAJOR RIPPOFF company. They have gone under many different names. TechonDigital, Wisetronics, etc... Stay AWAY!

You will be sorry if you order from them. Now I check google for complaints against any company that I plan on doing business with.

Hope this helps someone save a little cash.

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