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Fraudulent business practices!
Complaint Rating: 
Company information:
innovative merchant solutions
26541 Agoura Rd
Calabasas, California
United States
Phone: 616 936 7800
This company called my company from a unlisted phone and would not identify themselves or leave a contact number that could be confirmed. They want private information on one of my customers to confirm a $3000 credit card transaction for which they where asked to process. When told to contact the customer directly they said that they don't do that. I canceled my services with there company due to fact that there risk management is suspect and i want to protect my customers. THEY THEN PROCESSED THE CARD AND HELD THE FUNDS IN THEIR OWN ACCOUNTS . I was told they will hold the customers $3000 for 275 days and that there was nothing anyone could due about it. Also very mysteriously all my credit cards are suddenly requiring verification to used.These people are vindictive, deceiving and conducting business in a very unsavory way PLEASE BEWARE OF THIS COMPANY!!! TELL ALL HOME BASED AND SMALL BUSINESS OWNERS THAT USE QUICK BOOKS SOFTWARE TO BEWARE
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Date
289 days ago by 
