Complaint Rating:

Company information:
Vodafone
United States
vodafone.com

On the7/4/2008 Vodafone cut my mobile off, despite paying by Direct Debit and was up to date. I also have been with Vodafone since they started.They claim i owe them £777.56, i do not, my phone bill was up to date and had not missed any payments, Breach of Contract!

My 17 year old son had been to Phones 4 u and had, what he thought was the perfect contract for him, and i had to agree. In the first 3 months of his billing he found that they had put him on the wrong tariff and were overcharging him. We went back to the shop and they said that this was the contract that he signed up for. to cut along story short, they sold him the wrong contract, which thet admitted, so instead of canceling the contract, which they would not do, they tried to offer him £100 cash back, this he refused, now not only has my son not got a contract phone, vodafone are claiming the monies from me. All this despite keeping in contact with Vodafone and letting them know what was going on with Phones 4 U. On top of that they cut off my own mobile phone, because of that, despite not owning any monies with my own contract phone. I now have to start court proceeding against Both Vodafone And Phones 4 U.