Complaint Rating:

Company information:
WuYi Tea
5300 Ontario Mills Parkway Unit 400,
Ontario, California
United States
Phone: 866-449-5567
www.wu-yisource.com

BEWARE! WU-YI TEA is a SCAM! PREY ON WOMEN WHO WANT TO LOOSE WEIGHT. Not told the tea is a caffeine product and just oolong tea. Paid for rush shipping got basic shipping & rec'd tea 9 days later but only had a 14 day period to try and to cancel to avoid being charged $29.95/month. The $2.00 rush shipping fee was actually a membership in Living Lean for an additional $19.95/mo which I never ordered. Besure to cancel Living Lean by calling 866-396-5711 within 14 day of ordering Wu-Yi Tea! Rep at Living Lean gave me hard time in trying to cancel - but after I threatened to report their business for false advertising, I was given a cancellation confirmation no. Not so with Wu-Yi tea - BEWARE - NO CONFIRMATION NUMBER GIVEN! They say it's your order no.! I called the Wu-Yi Tea cancellation number 866-449-5567 within the 14days but got recording to submit cancellation in writing at teahelp@usa.com. But cannot access that site! Called back same day - PRESS OPTION 3 to get rep who could not explain why can't open site.I fought w/him to cancel my order & give me cxln confirmation number but said it was my order number 3420909. Told me to return the tea & call them back with tracking number. I asked for guarantee that my credit card would not be charged since I called within the 14 days and I RECEIVED NO GUARANTEE. Advice: DO NOT ORDER THE WU-YI TEA FREE SAMPLE! If you have, call your credit card company & tell them to block any charges from WuYi Tea, Wu-Yi Tea, WuYi Source, Wu-Yi Source, Living Lean.