Complaint Rating:

Company information:
Sensible Recovery Systems
Rio Grande City, Texas
United States
sensiblerecovery.org

This morning I received an invoice from Progressive Business Publications for a subscription to "Foundation & Corporate Funding Advantage" that I never ordered. The invoice was in the amount of $240.00 and stated that I should have received two (2) issues to date. I have never received anything and again that I never ordered anything. I called them and spoke to a very loud "customer service" person (Genese) who was able to provide my birth date and stated that this proves that I ordered their product. Just as I was going to ask for an email confirmation that they had canceled my order and that I owed nothing, she hung up. Because we are a small not-for-profit, and, as I am the have the Director, the responsibility to clear this matter falls on me. I am routing all information to the Attorney General for the State of Pennsylvania where the "company" is headquartered. I encourage you to do the same.