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Chemistry.com Complaints - fraud , misrepresentation

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Chemistry.com

Posted: 2008-08-10 by Linda Kendall [send email]
fraud , misrepresentation
Complaint Rating:  0 % with 0 votes
Company information:
chemistry.com
United States
chemistry.com

Some months ago I agreed to only a trial use for a month on chemistry.com. They charged my credit card $159. I tried calling them and emailing them many times with very little success. Finally I was credited $100. I have just noticed today on 7/24/08 they have charged my card again $159, when obviously I had declined their misrepresented bad service months ago when they tried over charging me.
Comments United States Online Scams
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Comments

4 days ago by Jennifer [send email]
The same thing is happening to me. I signed up for this website six months ago, for a six month only membership. The day my membership was to end, I noticed they'd charged $159 to my account. I deactivated my account and wrote them an e-mail asking them to remove the charge since I has not asked for 6 more months, nor had they notified me that they would be automatically charging my card. They wrote back that they don't offer any refunds - sorry for the inconvenience. I wrote them two emails back demanding that they refund me. I'm going to call them on Monday and if they continue to refuse, I'm going to report the charge as fraudulent to my bank account. I'm completely livid.

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