Complaint Rating:

Company information:
tvdvdworld
1111 Lonsdale, Suite 95584
North Vancouver, British Columbia
Canada
Phone: 18007871219
tvdvdworld.tv

I ordered the set of Brooklyn Bridge cds. The shipping price of shipping was outrageous and it took 6 weeks to get here. (The postage on the package was $12.97) I paid closer to $30. Then I tried the tapes. The quality is so poor it's clear that it is a copy of a copy. The cd's hang up and also skip in places. When I tried to reach the company, the email address was no good and no one answered any of the phone numbers that I had.

I was lucky that I had used my Master Card and was able to dispute the charge. They still have not responded to my credit card company after one month.

I thought I was all set when I started noticing unarthorized charges on my Master Card bill. Upon investigating further, these charges appear to have been made in Canada.

TvdvdWorld had transposed my address and all of the fraudulent charges have the same incorrect address. I can't prove it, but I suspect that this is where all of my fraudulent charges stemmed from.

I was lucky, but I still had to close my Master Card account.