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ProFlowers.com Complaints - fraud

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ProFlowers.com

Posted: 2008-03-07 by Barbara [send email]
fraud
Complaint Rating:  0 % with 0 votes
Company information:
ProFlowers.com
San Diego, California
United States
www.ProFlowers.com

Found the website for the Class Action Lawsuit against Reservation Rewards - AKA (Webloyalty) click here to contact the lawyers:

http://www.classcounsel.com/news/webloyalty.html.
Comments United States Movement & Delivery
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Comments

189 days ago by Webloyalty Consumer Affairs [send email]
Dear Barbara:

Webloyalty.com protects its reputation and monitors the blogosphere to ensure information posted on our company is truthful and accurate. Through this monitoring, we found your comments posted here about our membership program, Reservation Rewards.

We would like to speak with you directly to address your concerns but do not have your contact information. If you are unhappy with your subscription or have any questions regarding your membership to Reservation Rewards please contact Webloyalty.com Customer Service at 1-800-732-7031 or send an email message to consumeraffairs@webloyalty.com. We will be happy to help you.

Regards,
Mary O'Reilly
Webloyalty Consumer Affairs
Reservation Rewards
171 days ago by Margaret [send email]
As an Employee of ProFlowers I wanted to comment on this complaint. ProFlowers is not affiliated with Reservation Rewards. Barbara's complaint is with a company called Florist Express. ProFlowers does link to Florist Express on our ProFlowers website, we also recommend Florist Express to our customers where the ProFlowers service is not appropriate, for a situation such as same day delivery, or a customized order. None the less Florist Express is a different company and is ProFlowers can not be held accountable for any programs or partnerships offered through their website.
117 days ago by Anonymous [send email]
Let's face it. You're another person that accepted the "offer" without reading the terms and conditions right in front of your face. I have seen the ad many times and know it by heart at this point. The $10 coupon is on top, the terms and conditions are the only text on the page, and to the left there is an icon saying "Free 30 day Trial, then $12 a month thereafter!". Then at the bottom of the page is a box explaining that by entering your email address twice in the spaces below as an electronic signature indicates that you are agreeing to the terms listed above and are authorizing them to bill the card on file. I don't know how much more clearer they need to make it for you. I don't even know how this can be considered fraud when YOU are the one entering your email address and "authorizing" the transaction. It is just beyond me how people do not read a damn thing and then call companies like this a scam. Let me guess... you did it "unconsciously"? What does that mean? You blacked out during your online purchase and you forehead hit the keyboard accepting the membership? Just admit that you are ignorant, do not know how to read, and need to stop shopping online so that way these "fraudulent charges" stop appearing.

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