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DownloadNova.com Complaints - Fraud and unauthorized credit card charges

Review all DownloadNova.com complaints

DownloadNova.com

Posted: 2008-08-12 by George  [send email]
Fraud and unauthorized credit card charges
Complaint Rating:  12 % with 176 votes
Company information:
DownloadNova.com
United States
www.downloadnova.com

DEFINITELY AVOID .. DOWNLOADNOVA.com
DEFINITELY AVOID .. DOWNLOADNOVA.com
DEFINITELY AVOID .. DOWNLOADNOVA.com
DEFINITELY AVOID .. DOWNLOADNOVA.com

Once you sign up, it automatically cascades to other sites which begin issuing charges to your credit card.
I was led to there site via search for ebook... falsely stating it was available, but not, after signing up. If that's not fraud, I don't know what is. Unauthorized credit card charges, definitely is fraud, regardless of what may be in their Terms-of-Agreement.

Once I signed-up, I realized that I must be stupid, as I got no email confirmations. First chance I got, I canceled my credit card. Some charges made it through... totaling $6.87, with 800 number to call. I contacted them and they informed me that other charges in excess of $100 had been attempted but rejected... and my account would be closed.

They didn't question rejected charges, and acted as if this was common procedure. This company and its websites should be banned for this... I am not looking forward to being bombarded by email spammers. I caught it before any real damage... but what a pain!!! I did get a reply email when the cs-rep told me to send an email for a refund of the $6.87 charges.

Got emails for canceled subscriptions from cs@jettcs.com
Billing Company Phone # - 800-934-1875
Email for refund: support@customersupporthelp.com
Comments United States Unauthorized Charges
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Comments

Sort by: Date | Rating
 448 days ago by Livija  [send email] 0 Votes
I absolutly agree about this blacklegs from DovnloadNova.com! This is my experience too!
 445 days ago by Jill  [send email] 0 Votes
Thank you so much!!! You definitely help me. I tried to click on their customer support links but I got nothing from them. I'm not in US, so, it was not easy for me to make a call to their (maybe fake) customer support number.

Btw, did you get the refund? It costs me 6.87 from 3 websites, too. Dowloadpass, Vipbookmark and discountvideopass.com. I was sooo nervous :(

Million Thanks!

Jill
 435 days ago by Gaz  [send email] +1 Votes
Thanks everyone. I got lured there too. Got to signing up but paused just before giving up my Visa and googled "DownloadNova Reviews". I arrived here and, am I glad I did that 1 google search. Thanks again and I sincerely hope that this site is flagged if not shut down. rgds.
 434 days ago by Li  [send email] 0 Votes
i have exactly the same experience and the downloadnova has charged me over 100 dollars which the bank told me, there was nothing they could do except cancelling the membership. this is fraud. be careful!
 431 days ago by Takaja  [send email] 0 Votes
Hi! Firstly excuse for my grammar. I am from Europa. I speak English not very well. Secondly thx for the reviews. I am also glad to did that 1 google search before I am signing up. It keep me from a big mistake. Many thx again.
 423 days ago by Falcon1957  [send email] 0 Votes
i only wished i seen these postings before hand i 2 have been ripped off with the 3 day trial now i have been billed aprox $100 in 2 weeks after sending heaps of messages to them on the second day wanting 2 cancel they still have not replied to any emails sent to them after checking my membership it was canceled after a couple days now i have checked it again its active so if thats not fraud what would you call it
 414 days ago by Floor Den Haas  [send email] 0 Votes
Hell I agree!

Luckaly I did a google search before I decided to sign up.
After reading all the bad experiences, I ended up trying to trace the website detail location at:
http://www.webnic.cc/cgi/whois.cgi and typed in "downloadnova.com" and hit the search button. It gives you full details of who actually is the register contact. Some company in Singapore named Katz Global Domain Name Trust with phone numbers and all. It even mentions when the expirydate of the site.

I looked on the website of Katz; They host websites on an anonymous basis, though they have the following policies:

In their "acceptable use" -policy (http://www.katzglobal.com/hosting/acceptable_use.html) it states that, among other things they don't accept:
* Other Illegal Activities: Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
* Spamming: Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). When a complaint is received, Katz Global Media has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" e-mail list. We do not allow large mass mailings of any sort even if they are opt-in.

You can write them an e-mail with a complaints by third parties (=us!) at:
info@katzglobal.com
legal@katzglobal.com
domaintrust@katzglobal.com

I already wrote a message to them... maybe you can send a complaint as well to push them a little bit?
And if you really want to make an effort you can call the Singapore Police:
http://www.spf.gov.sg/contactus/contactus_index.htm

Keep me posted! (f_den_haas@hotmail.com)
Regards
Floor
 410 days ago by Help  [send email] 0 Votes
http://www.callercomplaints.com/SearchResult.aspx?Phone=800-934-1875

GO HERE i hope it helps
 405 days ago by Jo  [send email] 0 Votes
Wishing I'd read this before I gave my visa details. Only got concerned when I didn't get a confirmation email - got some porn thing instead.

Now I'm going to have to cancel my card!
 397 days ago by B195urf  [send email] 0 Votes
Am happy i searched for downloadnova reviews before continuing with the process phew!
 389 days ago by Scooter  [send email] 0 Votes
Downloadnova.scam!!! should be banned from internet they have taken £66 GBP from my account i stopped my bank card ..but i was scammed coz did not check ...it should be taken down from net...and they should be locked up!!! I cant get in contact with them ..if anyone as can they let others know plz...:-(
 375 days ago by Gimp  [send email] 0 Votes
Thanks for letting us know. Fraud should be exposed.
 331 days ago by   zoran 0 Votes
download nova they have taken 60 euro from my bank account without my permission
zmilovan

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