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SuperPages.com Complaints - Fraud and cheating!

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SuperPages.com

Posted: 2007-08-13 by Victoria Kneer  [send email]
Fraud and cheating!
Complaint Rating:  100 % with 2 votes
I was told by this company that I could try their web listing for 30 days for free. If I was not satisfied I could cancel in 30 days. I called on day 30 to cancel and was told it was canceled. I then begin getting billing (at the wrong address). I continue to call to request the service be canceled (by the way - this entire time I got ZERO referrals from their listing). I now am being threatened with a collection agency and no matter who I talk with, no one will adjust the bill even though they show I called within the 30 days, they are trying to say I only had a15 day trial. Who needs a trial for 15 days? That's not long enough to tell if it even works! They have nothing on file that say I ever agreed to a 15 or 30 day trial but they are now trying to hold my credit hostage with threats of collections. I hope someone knows how to stop them. This is ridiculous!!
Comments United States Internet Services
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 741 days ago by Larry  [send email] 0 Votes
I COMPLETELY agree! They said the same thing to me. I contact ande filed a complaint with the state Attorney General, they finally left me alone after I did that. I would suggest you do the same, they sure wont help!
 8 days ago by   Outragesly bad service and ripoff 0 Votes
They did the same thing to me and I'm not going to pay for services I never received. I asked them to send a bill in the mail to turn over to my attorney, they refused. It's all smoke and mirrors, never anything on paper. I thought Superspages was a reputable company and it is not. Thinking about using DEX Tbis time transaction will not be done over the phone and I guarantee they will not be getting my credit card number!

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