NCO Financial Systems Complaints - Fraud and cheating!

402 days ago by T. Potter [send email]

The simplest way to clear this matter up is to contact NCO Financial Services Inc. and inquire as to why they felt this account had been transferred when the creditor claims no prior knowledge of any such transaction. Ensure you record the time and dates of your communications with NCO, including the name and agent number of the individual you spoke to. In order to speak to an individual with any kind of clout regarding this, you are going to have to ask for the supervisor in charge of accounts for this creditor, Asset Acceptance LLC, and inquire of this individual when the account came to be in their possession, and why it is the creditor seemingly has no prior knowledge of such a transaction. In order to back your claim up, you are going to need to have the cheque or money order receipt clearly showing that payment was made to NCO Financial, and in what amount. Offer to fax a copy of the cheque to both NCO Financially, and Asset Acceptance LLC. This should go a long way in clearing the matter up. If, for some strange reason, this fails to achieve that end, you will have to contact your government offices, and ask to speak to the regulator for debt collections. Once put through, you can explain your situation, and offer him/her proof of what you are saying by way of the processed cheque. Unfortunately, if you are unable to get a copy of either the cheque or money order (which always comes with two copies, one for the recipient and one for the debtor) used to pay this debt, it's unlikely you will be able to resolve this matter. However, that said, you should be able to get your hands on a copy of a the cheque through your financial institution. Money orders are also kept on file within the bank or credit union for, I believe, ten years. As such, for a fee, they can and will provide you with the money order receipt if this is how you opted to pay.

I'm sure, once you gather all the evidence, you'll get this matter cleared up in no time. Collection agencies are NOT above the law, and answer to regulating bodies. Providing you made payment, as you state, and can prove such, you'll find yourself with more help than you need in seeking out these regulatory bodies and advising them of your situation .

Good luck!

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NCO Financial Systems Complaints - Fraud and cheating!

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