Complaint Rating:

Company information:
Fox Rent A Car
Los Angeles, California
United States

I rented a car from May first to the 7th and from 8th to 12th respectively. I didn't know that I was not supposed to be charged for the concession fees for $16.00 for the first time until I had a second invoice. I was going to ask them before I took off from LAX International Airport for Michigan. But I was late for my flight. After I reached the destiny, I called the manager and told them about it. They said that they have to see my driver's license in person when they had known that I currently am not in California. They have the records for my rent. They knew that I would have been charged if I didn't have a California driver's license for the second time. But they refuse to correct the over charge.