Complaint Rating:

I rented a car at LAX and had the worst experience ever. Most concerning of all is that they mandate that you sign the damage form before inspecting the vehicle!!! You end up signing a blank form for them and they fill out any damages on the vehicle that they see fit, without your input!! Also, they still believe that they can force you to obtain the liability insurance even though they have been sued by the state of California for such practices!!! I'll never go back to FOX.