Complaint Rating:

Company information:
fotoconnection.comFotoConnection.com
New York
United States
www.fotoconnection.com

I ordered two cameras online, but received and email that I had to call Victor in order for this order to be processed.
Instead he called me and tried to push additional items that were on special and that the camera did not have memory. I already knew that, but he insisted. I told him that all I wanted was the two retail cameras that I placed the order for and his response was that these camera were Japanese and not retail. At this point I didn't want the cameras and wanted him to cancel my order. He then recommended that he could provide me with the retail cameras for more money at a discount. I refused and he hung up the phone on me. I later responded to their email to make sure they have canceled my order as requested on the phone and received a reply that they would not cancel by email and that I must call a different number + extension. I tried that number and no answer. Something is very wrong with this company and people should stay away.

To prevent possible fraud and the fact they have my credit card information, I have canceled my card so no unauthorized charges are to be processed.