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FotoConnection Complaints - Bait and switch

Review all FotoConnection complaints

FotoConnection

Posted: 2008-05-09 by Greig [send email]
Bait and switch
Complaint Rating:  0 % with 0 votes
Company information:
FotoConnection
United States
www.fotoconnection.com

Well, having had a bad experience with another online retailer I went looking for another Rebel EOS XTi body. I ran across FotoConnection, and saw the price of $449.00 for the body and went hmmm.

I called up and asked if the item was in stock. Yes it is. YEAH! I asked the current price for the camera body, and was given the same price.

Of course, this took about 2 minutes, it was confusing, the item was in stock, but it took the person that long to find the price out.

Maybe he is having a bad day, or his computer is lagging. Ok, I would like to purchase one. Ok sir, we can do that.

I am put through to another individual, with much noise in the background, leading me to think of a boiler room operation. "Yes, I would like to purchase the Canon Rebel XTi." I am then asked "Would you like the 2 or 4 hour battery with that?"

"But, a battery comes with that." "Yes sir, but it lasts only 15 minutes." "Oh, did I forget to tell you that I already own a Canon EOS XT and KNOW that the battery lasts more than 15 minutes? I can see that you are like a few other places on the net, thank you, have a nice day!"

This would be a very good company to REALLY do you homework on.

Yes, let the buyer beware!
Comments United States E-Shopping
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