I paid Fortified Financial in January to modify my mortgage. It is now July and my modification progress has not changed at all.
When I told Fortified that I had worked out a refinance with my bank, they called my bank to get the details and claimed that they had power of attorney and tried to file the papers to refinance. Thankfully my bank called me and said that they would not work with them because they do not have power of attorney. I called Fortified to remind them that I hired them to MODIFY my mortgage not REFINANCE and that they would not be taking credit for my merits! They acted all surprised that I knew what they were trying to do.
I started fighting for a refund and of course, no one will return any of my phone calls. After weeks of this my wife got fed up, went to their corporate office and said that she would not leave until she spoke to either Lei or Jill. They threatened to file a restraining order against her!
We eventually got a refund check but, they told us not to cash it because they had no money. When they did tell us that we could cash the check it bounced!!! Zions bank told me that they will not accept any more checks from Fortified Financial.
I've been calling for weeks now to try to get another check. Surprise, surprise, no one will talk to me or return my call.
I filed a complaint with the BBB 3 weeks ago. I haven't seen it show up on their site yet.
RUN FROM THIS FRAUDULANT COMPANY!!!