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Forrester UK Holdings LLC Complaints - Debt collection problems

Review all Forrester UK Holdings LLC complaints

Forrester UK Holdings LLC
Posted: 2007-06-18 by Shaun & Debi Eastwood [send email]
Debt collection problems
Complaint Rating: 83 % with 6 votes
My wife & I bought a house in December 2006. We have received excessive letters regarding equipment that previous owners had with this company. Despite confirming in writing that we purchased the property recently, we still receive letters to recover a debt from the previous owner!
Comments United Kingdom Collections Agencies
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More Forrester UK Holdings LLC complaints
Forrester UK Holdings LLC - Legal Notice letters
Forrester UK Holdings LLC - Fraudulent claims for money
 

Comments

224 days ago by D Birt [send email]
We have had similar problems with the same company and they constantly annoy you with automated telephone conversations where you eventually speak to some American call centre nurd.
Even if you tell him to stick his company where the sun doesn't shine or that if you get your hands on him you'll make sure he cannot father children, he will always say 'well have a nice day sir'.

The UK doesn't need these idiots operating in our arena and I wish they would clear off to New York or even better Bagdad. At least they won't get the opportunity to say have a nice day sir over there when threatened with physical violence.
217 days ago by Sue Redshaw [send email]
We have had exactly the same problem, very frustrating and upsetting but now quite serious as despite numerous phone calls and letters to the company, to which we have received no reply, the latest letter says they are serving an order aginst our address. we have now had to refer the amtter to our solicitor. Who will pay these costs? The company does not seem able to understand or accept that we are not the people who took out thye contract and despite us supplying the forawrding address and telephone number of the previous owners of the business they are not contacting them there.
we seem powerless to resolve tis issue. What can we do? we do not want this debt against our credit rating on the address which is what our solicitor has said will happen!
198 days ago by Jane Feasey [send email]
I too have had a letter demanding nearly a thousand pounds.I am not going to phone their number or bother contacting them. Their letter is off to the Tranding Standards.
146 days ago by B Barnes [send email]
I have also got problems with this bunch, I had a previous contract with Hypercom Europe which I cancelled over two years ago. Forester UK took over that company and say they can find no record of cancellation and will continue to bill me. In spite of letters and phone calls they have said they will keep phoning me (almost a call every week) until I submit to their bludgeoning. They apparantly do not wish to take the matter to court (as suggested by me over two years ago) preferring a route of harassing myself and all these other complainants.
103 days ago by David Roney [send email]
This company have been taking money from me by direct debit for four years. I closed due to ill health I they told me I was in debt to them. I now find they owe me £900.00. They will not answer any letters, when I phone them they are a waste of time. I am contacting trading standards today. Has anyone any advice to offer please?
75 days ago by Michelle Preston [send email]
I also have problems with this company. my original contract was with hypercom.
I ordered an upgrade machine ( Aug 2007)which they never delivered. Nov 2007 i canceled with them, they accepted yet they still call every day chasing me for rentals!
Jan 2008 a machine turned up! After i canceled with them. they are a nightmare i also suggested to them to hand the case to there legal department ( if it even exsists) yet they will not but choose to harrass me every day plus ending the call ' have a nice day' even after many rows with them. As for the automated calls i have had thousands of them cheeky gits want you to call them... the cheek! I just hang up now. I sought advice via trading standards...still on-going. if it continues i will pursue them no matter what cost as they should not be allowed to get away with it! I will Fight till the end!!!
i sent the machine back to the UK address it got returned to me May 6th.
63 days ago by David Birtwhistle [send email]
It looks like we are all going through the same ordeal with this bunch of half-wits. I have told them I want to meet them in court, to have my satisfaction but they still keep harassing me and adding too a fictitious bill I am running up with them. If I do manage to get them into a court room, can I use everyone's comments on this website so the judge can see what we are up against.

Thanks
36 days ago by Jenny Hall [send email]
Oh my god, it seems like everyone are going through this, at least im not the only one
originally with Hypercom, i terminated, when forrester took over and increased charges- i sent letters etc,
then sent the damn machine back, only to get 10 automated calls a day, asking to return the call on an 08 number!!!
Then to get calls demanding i paid a termination fee and 3mths charges- of course i told them where to go, because i said my contract was with Hypercom- not them, and i certainly never signed anything, i told them it was unfair and unjust
I rang hypercom and explained, and asked how long my contract was.
they told me id been with them 7years, and after i think 2 or 3 or 4yrs it had expired anyway so it was ongoing after that, they told me to stand my ground and not pay- i suggest we just all say no, and go away NOT politely!! good luck
29 days ago by Liz Carty [send email]
We are having several similar problems also. Why don't we all get together to try and argue our cases as one. The fact that we can't speak to anybody who knows what they are talking about is the biggest problem.
29 days ago by Steve Chantel [send email]
Hi, Forrester LLC are one of the most useless companies I have ever had to deal with - you write to them recorded delivery otherwise they do not accept that they have received your letters and then they they say they have sent you letters that you never receive - the customer call centre staff are the most patronising people I have ever had the pleasure to deal with.They will not answer a direct question. How do these companies get away with it and why do UK companies such a Lloyds TSB allow there customers through the cardnet terminals to end up dealing with such a bunch of assholes??
22 days ago by Mike Hill [send email]
Hi,

Well the problems with Forresters just seems to be building.
Amazed how many people have a problem, and that is only the ones who post comment.

I returned my terminal to them in July 2007, paid my 3 months and thought that was the end!

They first tried to charge me 'termination' fee, told them to get stuffed, then they told me I owed them 3 months, after arguing they accepted that I did not owe a penny, Hurray.

THEN they called me again saying I owed them 3 months rent, I told them I was told I owed nothing, gave them the name of the guy who told me this.

I was told he does not work there anymore and did not know what he was talking about, they then told me rent is in arrears and I owe.

Since then because I cancelled Direct Debit on day I sent machine back they have been billing me every 3 months for 2008 and no doubt will continue to do so.

Have written to them several times, no response.

In a week or so it is the 1st anniversary of me closing my account, I have a nice anniversary card ready to send to them!

Mike Hill Bristol
11 days ago by Mick Harland [send email]
I have to join this forum to vent my frustration and incredulity at these complete morons. Not only are they sending bills to me for over £500.00 but they are sending them in the name of a company I have never heard of.
I refuse to contact them or ring them.
They have contacted me twice in three weeks and to my joy I have contrived 2 responses that they have no answer to.

1) Sorry that person died on Monday and you are talking to their relative.
Please remove their name from your database.
2) Hold the line please I'll just go and see if the person you want is here... left them hanging for 27minutes last time, while I had my evening meal.

Just treat them with the contempt they are showing you - honestly it works.

Its time we started telling the yanks to go home...they're screwing our lives up enough already.

Mick in Northumberland

Forresters...go and get lost in America.
5 days ago by Jasper Pearson [send email]
Yup - another one here - had a contract with Hypercom that I cancelled over 2 years ago. Had loads of hassling phonecalls and now finally a letter from a debit collection agency threatening to take me to court. They say they have a copy of a signed contract for 4 years - but my contract was with Hypercom, not those arseholes at Forrester. I'm going to use the legal advice team I have with the FSB to try to deal with it.

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