Complaint Rating:

I have purchased Nokia6270 handset from Safeermall/Telefonica on 28th August 2007 and they they were given a one year warranty card of FONO(Nokia phone distributor).Now i am facing network problem on my phone. When i contacted FONO/Axiomtelecom they were refused to give service. According to my warranty card this is under warranty time. Their explanation was, Nokia is giving only 15month warranty and that is calculating from shipping date from Nokia company. Final conclusion was that they cannot give warranty for my phone.

Who cheated me Nokia or Axiom. Axiom is a big company they don't have any competitor in UAE, thats why i become cheated.

Pls advice smb from where i will get justice in this case.