Complaint Rating:

I have a flexicell, which i took account back in july of 2006. I then left to work abroad and currently i am still abroad. My complaint is that i have put stop payments on my bank account for deductions made by flexicell.I have looked at my account and have noticed that flexicell has made a deduction not once but twice in october and then again 26th october. My problem could be bank related or flexicell are so astute that that when i intially agreed to the contract the date of deduction was for the last day of each month. Now the most recent deduction has occured on the 26th October.I am just wondering whether theys people have inside info or whether they have the right to move the dates of one's debit order. The stop payments were made on the 22 oct and 23 october respectively.There are several concerns but most importantly how do we get hold of this company, are there contact details such as email addressess and phone numbers. I come to SA once a year and will be going directly to the police to lay a charge of fraud.