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Flex Seal
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1.4 86 Reviews

Flex Seal Complaints Summary

6 Resolved
70 Unresolved
Our verdict: If considering services from Flex Seal with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Flex Seal reviews & complaints 86

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Newest Flex Seal reviews & complaints

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D
9:38 am EDT

Flex Seal Small amount in can

Saw the product on T.V. an of course it looked like I could use it on any leak around the house, WELL on the JUMBO CAN it said must apply 2 coats for sufficient sealing of leak. In my opinion there is not enough contents in that so call JUMBO CAN to finish a leak. Paid $12.88 for an empty can with a steel marble in it. I learned my lesson the hard way an NEVER AGAIN WILL I PURCHASE THIS SO CALLED MIRACLE in a can. Thinking I should of done my homework first! another very disappointed customer. Doug Jedlicka.

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9:42 am EDT
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Flex Seal doesn't work

I bought 12 cans of flex seal for my camper roof. The stuff just pealed off and now my camper has major water damage in it. Flex Steel DOES crack, peel and not seal at all. My camper is 27 foot.

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Wendy Wilson
, US
May 23, 2021 9:37 pm EDT

All their products are CRAP ! Company should be Run on a Rail out of town. Snake oil.

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1:08 pm EDT
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Flex Seal - False Advertisiing

Other complaints are accurate...two cans cost $49.92. The cans received are smaller than shown on TV. I ordered the BRITE which is shown and advertised to be 'white' look at the can lid caps yourself. The product arrived in cans with beige colored lids, that is the color, BEIGE, not white as shown. I purchased it to seal cracks in my WHITE stucco...

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7:43 am EDT
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Flex Seal automated clerk , order not complete

yes, i was ''helped '' by a damn ''machine '' i don't like them i want a human being on the line .we went thru the sill and machine ask for credit card # and address, finally she mention a white can is available as well . thats is all i wanted was white . she had me listed for two black cans of the seal . i stated nothing about black cans, so i hung up . BEFORE ORDER WAS COMPLETE . i called customer service right away and tried to cancel, she said it would be 24- 48 hrs. before we would know if it went through .so i call the bank and stop payment . this is no way to do business, i say shut them down ...

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Pat Luther
Williston, US
Aug 04, 2012 6:56 pm EDT
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Just closed out my existing credit card for a new one. I talked to this electronic voice and she kept trying to sell me all kinds of products and I would push a dial button to refuse but she kept going on and on to other products. she also voiced that I ordered 4 cans of Flexseal when I asked for 2 cans. Finally she said my order was completed and she hadn't told me what I owe, when I would receive my order or give me a confirmation number. After all the frustration I went on line to see what I could find out about this so-called company and what I read was basically a SCAM! I never did get to talk to a live person and now I know why.
.

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11:56 am EDT
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Flex Seal won't spray after 1 application

I purchased 2 Jumbo cans of Flex Seal (As seen on TV) from WalMart Idabel, Ok yesterday. This morning I had planned to seal a leak hose. The can did fine for 3 layers, then I went back to put on another layer and the can would not spray at all. Just a little fizzle. It acts like it is of propellant. I don't know, but it is far to costly to lose almost all the product plus the cash cost. [protected]@gmail.com

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Dick Z
, US
Jun 05, 2019 8:31 am EDT
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I am having the same experience. I hopped to use it on some areas of mY RV. Shortly after starting the can becane to fizzle and wouldn't stop. I probably lost most of the apray power with most of the Flex Seal still in the can. A complete waste!

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DAVID ROBNSON
Chicago, US
Jul 05, 2012 11:55 am EDT
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THANKS VERRY MUCH FOR YOUR POST, I WAS GETING READY TO BUY A CASE

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BeaverBoy
Mississauga, CA
Jul 04, 2012 1:40 pm EDT

Try clearing the nozzle. As it is essentially some manner of adhesive along the lines of a spray-on tar, it's quite possible it needs to be cleaned and the "fizzle" you hear is the compressed gases escaping through what little of the nozzle remains clear. If that doesn't work, see if the can is of the sort where you can buy a new nozzle from a hardware store or an online store that sells graffiti nozzles.

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H
6:25 am EDT

Flex Seal I would not encourage anyone to work with this company, even if the product is great

I called the Flex Seal telephone order number and went through an automated phone order process. I ordered 1 can of the product along with the free can with shipping charges offer. Before I could get a confirmation of my order and the cost, I was put through 15 minutes of additional advertising offers and finally hung up. The next day I called to verify my order and was told I had ordered 2 cans and the special offer meaning I would be charged and extra $49.95. I asked them to cancel the order and they claimed they could not. They suggested I send back the extra cans for a refund and gave me return numbers, promise of a return label and other things. Talking with the supervisor did not change the problem. I would not encourage anyone to work with this company, even if the product is great.

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5:33 am EDT
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Flex Seal OVERCHARGED !!!

Same old 'crap' I've been reading about. TV ad says "Order a can of Flex Seal for only $ 19.99, [it stops leaks, etc], but wait we'll double your order. That's right get twice the number of cans, for only $ 19.99. Just pay the extra processing. "
When the bill arrives, not only do they charge you for the S & H, plus taxes, they do you charge you for the extra can. My bill $ 45.08 !
During the purchase, you never, ever speak to a human. The pitch continuously tries to 'up sell' you on the product, i.e., buy more and more. This is a SCAM AND IS TOTALLY FRAUDULENT ! Can hardly wait to try the product. It's likely garbage.
I don't know why they permit scam artists to pitch this type of deceptive practice. CONSUMER PROTECTION ? HELLO !

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10:41 pm EDT

Flex Seal Shipping and handling scam

Flex Seal & their new product appropriately “Slick Fix”. This is ### operating a scam. It’s beyond decptive, being charged $85 on an initial order which is advertised at $19.99 + s/h – good luck on that! As well as not being able to cancel an order immediately online or by contacting customer service. Then being told “It’s too late it’s already been charged and is in the shipping dock” all within a couple of hours – amazing! This organization is beyond SLICK. I’m then informed I have to return the package at my expense via a tracking system shipping service. I can’t refuse delivery and send it back by their non-trackable method of shipping.

Can it get any more rediculous? I had contacted the bank prior to contacting their Customer Service (now there’s another joke) only to be told by the bank that there’s nothing they can do, as the charge hadn’t yet shown as posted or pending, and so to call back and follow up and check, which I did several hours later only to be told the charge had now been posted to my credit card, and I can’t do anything about it except go through the “appropriate” channels of disputing the charge……….GGGGGGrrrrrrrr!

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8:46 pm EDT

Flex Seal Stay away, they will just rip you off

I ordered the tv special two cans of flex seal for 19.99 plus 9.95 shipping and handleing each for the two cans my order was supposed to be 39.89 on a company credit card! when I got the order they shipped two additional cans in the same box and the total bill was 149.61 I called them right away and told them of their mistake and they told me to shipp the two other cans back at my cost for postage and they would refund the price of the two extra cans.

That was bunk because I did not order them in the first place so why would I pay shipping to get them back to them? Next the total bill was 149.61 instead of the 39.89 it was supposed to be they would credit the account for 29.97 which was the price they charged me for each can of the flex seal. As a company I know this is not how you do business I did not do the extra money for front of the line as I was in no hurry and did not get the product for about 15 days but the bill is way higher than it was supposed to be and they will not credit the card with the overcharges.

I have turned them into the better business bureau here in Missouri and turned them into the Attorney General and we some locals and myself are getting up some more people they have ripped a new one and getting a lawyer!

DON’T BUY FROM THEM THEY WILL JUST RIP YOU OFF THE WHOLE THING IS ONE BIG FLEX SEAL SCAM THE PRODUCT MIGHT BE GOOD BUT IT IS NOT WORTH THE PRICE THEY CHARGE YOU!

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1:19 am EDT

Flex Seal Charged for multiple cans of Flex Seal

We wanted to order one can of Flex Seal. When my husband called in they tried to get him to order numerous other products and he declined all. When he finally got to the part to place his order, they tried to increase it by saying he would get one can free etc. My husband finally placed an order which should have been around $50 but they signed him up for repeat orders which he did not want and now we have to return the shipment at our expense so we will have confirmation that we returned it and we have to contact our credit card company to make sure that we will not be charged each month for this product.

This is a horrible company!

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5:41 am EDT

Flex Seal The product is very good, but the company is very bad

I am joining the chorus about reviews on the Flexseal website. Without consulting my common sense, I order “2″ cans but order shows two “orders” of 2 cans each. Nowhere on the website can you make a correction. Talked with some flunky after holding over two hours, she didn’t know s***, didn’t know anybody, didn’t know any phone numbers and couldn’t seem to remember her name. RUN, don’t walk, from this crooked crew. Only alternative I found, ship the S*** back to them and hope for your refund. ha I’ll seal with mud before using anything from this outfit. Get the word around about them.

FLEX SEAL – Buyer Beware! I ordered Flex Seal through their 800 number and found it completely automated. I ordered one can and was supposed to get the second can free. When the box arrived they sent 6 cans and charged me $119.67. When I called and complained they said to return the un-used 4 cans which I did at a postal cost of $13.83. I then was told they would only credit me about $20.00. I ended up spending $90.00 for 2 cans plus another $13.83 for postal charges to return the 4 cans.

The product is very good; I have used it on the roof of my RV and it does what is claims to do. The company, however, is deceptive as can be. Looking back, I should have put a hold on the credit card charge, instead I went and foolishly paid the charge. I understand they have a similar scam when you purchase the product through their website. Let the buyer beware. The product is very good, but the company is very bad.

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mellolt
Topeka, US
Oct 10, 2012 3:35 pm EDT

Flexseal may stop leaks that are not under pressure. It does not stop a drip from the cart where I roll up and move my lawn garden hose.

Lou Mello

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amelia garey
Monessen, US
Apr 06, 2014 7:22 am EDT

we bought 3 cans of this product and it does not stop leaks

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B
11:08 am EST

Flex Seal Charged me $40.00 in shipping alone

I purchased two cans of Flex Seal at the advertised price of $19.99 each. The special deal was you get an extra can free. I had intended to get 4 cans. When the shipment came, I found out that they charged me $29.95 for each "two-can" set for a total of $59.90 plus $9.95 "per can" shipping. That is $40.00 in shipping alone! My bill came to over $99 for the 4 cans.

There goes another vendor that has a good product, but misleads people during the purchase process.

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12:38 pm EST

Flex Seal I'll probably end up in CA Consumer Affairs before this is fixed

Never fails, without telling me they tacked on a ridiculous $20 worth of shipping charges. Of course the office is closed and there is no one to reach until Monday. Hopefully I can reach my bank before then to stop the charge. There was nothing on the screen prior to the final ordering one that stated that you were done and the order was going through or anything to give you fair warner to stop and find out how much the extra charges were. Guess I'll probably end up in CA Consumer Affairs before this is fixed.

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4:32 am EDT
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Flex Seal processin charges

i am enraged at how this company takes advantage of consumers. my dad is 77 years old. not only do they not give a verifiable breakdown of all the charges, but 6 cans cost 119.67! the so-called processing fee costs more than the product which i find absurd. and of course, when we didnt recieve a confirmation # nor told of the total amount charged, we waited, and it just makes me sick. refunds are for the prodiuct ONLY, not to include the theft of processing fee. yes, i feel like my dad is a victim of theft by deception; $80.00 more than was to be expected. what can be done to prevent these con, scam artists/ even on t.vMakes me not even want to use the crap! surely, i am not alone

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8:28 pm EDT
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Flex Seal - Stay away from these guys

As you already know, people are having a problem with this site. I basically wanted to use this product really bad but I am not interested in paying that type of money for a can or even two cans for that matter even though I really love the convincing commercial. So since many on this site has ordered it, I don't mind buy a can for $10 if you wanna get rid...

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8:57 pm EDT

Flex Seal Deceptive website, can't review order before placing.

Deceptive website, can't review order before placing... on hold for FORTY (40) MINUTES when I called. I wanted to cancel or change my order. The girl told me it was "in process" so it couldn't be changed, even though it hadn't shipped yet. Ridiculous. I finally got an RMA number out of her that would allow me to return part of my order for a refund.

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RPPH
Fort Saskatchewan, CA
Mar 13, 2012 12:13 pm EDT
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My comment about contacting the FBI has posted already.

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RPPH
Fort Saskatchewan, CA
Mar 13, 2012 12:10 pm EDT
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Why has nobody contacted the FBI to find out if these people are breaking any federal laws? Hi. I'm from Canada and decided to check out any complaints on this product before buying. Was I shocked, since this product has been on tv for awhile now.

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Patse
Chicago, US
Sep 12, 2011 9:29 pm EDT

oh no! you should use the RMA to return it all - it does not work; think about it, flexible rubber sealtant from a spray can?!?!?!?!
I can really say that with the first 'squirt' the tube and spray head clog
good luck

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L
8:26 pm EDT

Flex Seal Do no deal with these rip offs

i placed an order for the buy 1 can and get the 2nd can free just pay the s&h, when I went to print my reciept I dropped it on the floor when I seen $99.74, no way. Thank god when I checked my debit card, I didnt have that amount in it. You cant even talk to anyone, computer only, thats so they dont have to deal with the people they are ripping off.

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2dmspld
charlottesville, US
Jan 01, 2012 3:11 pm EST

Thats really a shame that so many on line web sites are ripping consumers off . Its not like the economy is really stable right now. In other words . Consumers today really don't have money to throw away . I think its time to investigate all websites having anything to do with tv ads . Thanks to the comments . I will not be buying from any of these sites . Consumers need our extra money for bills . Get my point .

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12:27 am EDT
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Flex Seal - scam

Product ordered...2 cans for $19.95...bill on credit card $99.74, after the product was sent...also this product does not work any better than a can of black spray paint...it is advertised to seal cracks in cement etc. also, I received 3 calls from an unknown 800#...I do not answer unknown 800# calls but called back...it was someone from flexseal trying to...

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6:40 pm EDT
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Flex Seal over charged

I ordered 1 can of Flex Seal on Saturday and I was charged $79.78 when my confirmation came to me. (? $19.99 + $9.95 P+H + $9.95 P+H for the 2nd can free = $39.89 by my math ?) I immediately called and the office was closed. I called Monday morning and after waiting over an hour to talk to someone I was told so sorry but I had ordered 2 and they couldn't cancel my order as it was already on it's way. I also spoke to the supervisor and she said we could send it back once it came but I still have to pay the shiping charge. I don't want any of it now because this is a SCAM and I have already called the bank to complain and to void this order and get all my money back. This is Fraud and I hope the state shuts you people down ! I'm also alerting FOX news as they run your ad, I'm sure they would like to know about the SCAM you people are running !

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Mark Allen
Nan, US
Apr 07, 2012 10:22 pm EDT

I saw this product and could really use a can but not six of them.
It's a shame the billing department can't do their job right and
over bill all of you because all the complaints I see is over billing.
Has anyone tried the product and if so, did it work as advertised?
If you did and had good results, could you re-post what you used it for
And how well did it work, I do A/C repair but would hate to repair
a attic unit pan and have it leak and ruin the ceiling a second time.
I hope you guys that got ripped off get your money back from the
bank or credit card company. 99% of the card company's will help
you out and credit your card back. If they don't, tell them you want
to talk to their manager, if the manager doesn't give you satisfaction
Tell the manager you would like to cancel your card and account with
them and you will take your business elsewhere to a company that will
protect your online purchases from fraud. You will get it back, I promise you that.
I promise you will

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Charles Infantino
, US
Aug 12, 2019 5:06 pm EDT
Replying to comment of Mark Allen

Charles Infantino [protected] .you screwed a lot of people.call me.

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RPPH
Fort Saskatchewan, CA
Mar 13, 2012 12:18 pm EDT
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Contact FBI then complain to the Fox TV. If enough people do the message will get through.

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3:54 pm EDT
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Flex Seal Billing scam

This is a scam! I agree, the Attorney General should look into this criminal activity.
I ordered the 'buy one, get one free' plus shipping and handling. Should only have been under $40. When they confirmed the payment, they charged me $83 dollars. They increased my order to the large cans, even when I clicked 'no' I did not want them. I had to block my credit card. Don't let FlexSeal do the same to you!

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SpecialKel
Philadelphia, US
Nov 04, 2011 11:46 pm EDT

Why not file a complaint to the better business bureau. They help. Believe me. I filed a complaint about another similar scam, and the matter was resolved within two weeks
And I got my money back. The good thing about filing a complaint to the BBB is that they will investigate a company when the complaints come pouring and are legitimate like yours. They will SHUT THEM DOWN. Whoop hoooo

Flex Seal Customer Reviews Overview

Flex Seal is a popular brand that offers a range of products designed to seal and protect surfaces from leaks, cracks, and other damages. The brand has gained a lot of attention in recent years, thanks to its innovative products and effective solutions.

One of the most notable advantages of Flex Seal is its versatility. The brand offers a wide range of products that can be used on different surfaces, including metal, wood, plastic, and more. This makes it a popular choice for homeowners, DIY enthusiasts, and professionals alike.

Another advantage of Flex Seal is its ease of use. The products are designed to be easy to apply, even for those with little to no experience in DIY projects. The brand also offers detailed instructions and tutorials to help users get the best results.

Flex Seal products are also known for their durability. They are designed to withstand harsh weather conditions, extreme temperatures, and other environmental factors that can cause damage to surfaces. This makes them a reliable choice for long-term protection.

In terms of customer reviews, Flex Seal has received mostly positive feedback. Customers have praised the brand for its effectiveness, ease of use, and versatility. Many have also noted that the products are affordable and offer good value for money.

Overall, Flex Seal is a reliable brand that offers effective solutions for sealing and protecting surfaces. Its products are versatile, easy to use, and durable, making them a popular choice for homeowners, DIY enthusiasts, and professionals alike.
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+1 (800) 313-8772

Website

www.flexsealproducts.com

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