Complaint Rating:

Company information:
Fitness One
Toronto, Ontario
Canada
Phone: 416-449-7142

I live in Canada, everything that is being said about Fitness One is 100% true. I joined and I got their deal as they call it and when my contract was up I preferred to not renew. I tried to talk to someone at the gym but when I tried to they told me I have to call the head office in the states to get them to help me. Well, ... let me tell you I called numerous times and they NEVER returned my phone calls. Yes they steal your money and add interest on top of it.. they are liers and thieves.Their head office in Concord doesn't have a customer relations dept as I sent them an email as was suggested on their recording to contact them for help. I sent them an email and it returned to my inbox thesame day, so they don't even have such an email address as they said. Now they have sent the collection agency after me and they have added extra funds saying I owe them much more. Which infact they owe me money. How do we expose their devious unprofessional ways? How do we report them? I think we need other women to come forward and tell their complaints so we can expose Fitness One.