Complaint Rating:

Company information:
Whirlpool
United States

I purchased a Whirlpool MT 4155SPQ microwave, from Brandsmart in October 2007. On July 8, 2008 after putting a bag of microwave popcorn inside and pressing popcorn, I turn my back and hear a popping and sparks sound. I turned back to the microwave to see the inside on fire. I called a family member to turn the power switch off from the circuit box, with the power off I put water on the fire until it went out. I slipped on the water and injured my knee. After several phone calls I have not been able to speak to anyone at Brandsmart or Whirlpool. This microwave should be recalled.