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Fine Jewelry from Jerusalem
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Fine Jewelry from Jerusalem
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www.fine-jewelry-from-jerusalem.com
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1.0 3 Reviews

Fine Jewelry from Jerusalem Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Fine Jewelry from Jerusalem at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Fine Jewelry from Jerusalem reviews & complaints 3

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Newest Fine Jewelry from Jerusalem reviews & complaints

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T
1:40 pm EDT
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Fine Jewelry from Jerusalem Product never came

Ordered earrings in 2021 and was promised that it would arrive but that the courier had had an accident. Emailed and had phone conversation.
Product never arrived and we cancelled credit card. Don't buy from this vendor.

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2:50 pm EDT

Fine Jewelry from Jerusalem Bracelet purchased never sent

I purchased two bracelets from Eizikiel Porat. They were Leehee, names of God, in 14k gold. One came but, the other, more expensive one, has not! Each time I contact him, he keeps saying it is coming in 7 days..but it has not, and I have no refund. I am very disappointed that this is how he chooses to do business! I still have no bracelet or refund.

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11:28 am EST

Fine Jewelry from Jerusalem Ring that never came

Today is February 15th 2016. $150.00 wedding ring was bought on the 16th of January 2016. Followed up on January 17th 2016 to make sure the order went through. Response, order went through. Asked for a tracking number on it. Never received it. January 22nd, requested to when it should be in. Response was that it is almost finished and then sent express. February 5th sent in an inquiry to see when it will be as their website states please allow for 21 days for product to come if outside of Israel. February 7th response that it would be here on Friday fed ex. No tracking number given. Friday, February 12th and still no product. Email sent February 12th, no response given. $150.00 from me without the product agreed on. Scales should be honored. Words should be kept. Below is the email exchange. Frankly for a group that says they have 6 generations of business, I don't understand how. Perhaps because I'm not in ISrael and live outside in the diaspora that they think they can dishonor their word to a customer or with at least a follow up and a status tracking number on the placement of product. Other websites state they honor Shabbat so if they are observant implying they are Torah observant than they dishonor Torah by not honoring their word with a customer. My ima was just there recently last spring. It isn't that difficult to go to eretz Yisrael in between my studies. Never again will I purchase from this company.

The Millhouse Family
Reply|
To:
Yeheskel Porat ;
Fri 2/12/2016 7:35 PM
You wrote on the 7th of February, the ring would be here on Friday by fdx. It didn't show. it has been over 21 days since I made the purchase. I'm starting to think I won't ever see what I paid for. Scales are meant to be honest. Words are meant to be kept. I don't think I have anything else to say on this matter.

Sun 2/7/2016 9:55 AM
Greetings

Delivery will be on fridya by fdx.

Best regards

Eizikiel

-----Original Message-----
From: The Millhouse Family [mailto:[protected]@hotmail.com]
Sent: Sunday, February 07, 2016 5:36 PM
To: Yeheskel Porat
Subject: Re: Your form "Contact Us" got a response

Is my ring en route? Your email response was January 22nd. That was two
weeks ago. The original purchase was made January 16th(Saturday night).
What is the Estimated time of arrival? Will the ring I purchsed January 16th
be here by February 12th. If not, is there a reasonable cause for delay?
You wrote it would be finished within a few days. Not including that
weekend. That means reasonably the ring should have been completed
reasonably by January 28th, if you had sent it expressed as you wrote you
would it reasonably should have been here by February 5th? I'm considering
buying a more expensive wedding band set for my wife and myself but I wanted
to test this out first.

Respectfully,
Roger Millhouse

________________________________________
From: Yeheskel Porat
Sent: Friday, January 22, 2016 6:02 AM
To: 'The Millhouse Family'
Subject: RE: Your form "Contact Us" got a response

Greetings

The ring will be finished with in few days, and than we will exp. It.

Best regards

Eizikiel

-----Original Message-----
From: The Millhouse Family [mailto:[protected]@hotmail.com]
Sent: Thursday, January 21, 2016 7:06 PM
To: Yeheskel Porat
Subject: Re: Your form "Contact Us" got a response

Okay, that's great my order went through. Is there a place I can go see a
tracking number?

Best regard,
Roger

________________________________________
From: Yeheskel Porat
Sent: Sunday, January 17, 2016 11:27 PM
To: [protected]@hotmail.com
Subject: RE: Your form "Contact Us" got a response

Greetings

The order went through ok.

Best regards

Eizikiel

-----Original Message-----
From: Response Report [mailto:[protected]@formassembly.com]
Sent: Monday, January 18, 2016 12:35 AM
To: [protected]@netmedia.net.il; [protected]@gmail.com
Subject: Your form "Contact Us" got a response

Your form "Contact Us" has received the following response:

Submitted on: 01/17/2016 05:34:59 PM
Completion time: n/a

Contact Information
Q. eMail Address:
R. [protected]@hotmail.com

Q. Name:
R. Roger millhouse

Q. Subject:
R. I want to make sure my wedding band order went through.

Q. Phone #:
R. [protected]

Q. Department:
R. Order Tracking

Q. Inquiry:
R. Greetings. I purchased a wedding band last night to replace the one I
lost. My order stated it went through. The last 4 of the card ended in
9960. I was hoping to receive a confirmation email and perhaps a tracking
number? Thank you. Shalom uv'rachot.

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E
E
Eizikiel Porat
, US
May 11, 2016 12:24 am EDT

The order was delivered by fdx to the shipping address.
Trucking no [protected].
enclose is a proof of delivery from fdx site
ROGER MILLHOUSE
COUER D''ALENE - U.S.A

Was delivered on March 2, 2016, at 10:37
Signed by: L.MILLHOUSE

Sent From: A.P FINE JEWELRY FR.JERUSALEM
Attention: EXPORT Dep.

Air-Waybill No: [protected]
Reference No: 32251

Your FedEx Contact: עדי אברהם
E-mail: Adavraham@fdx.co.il

Thank you for choosing FedEx Express.

Is Fine Jewelry from Jerusalem legit?

Our verdict: Complaints Board's review suggests Fine Jewelry from Jerusalem is mostly legit with an 73% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Fine Jewelry from Jerusalem, reviewing user feedback and how Fine Jewelry from Jerusalem addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Fine Jewelry from Jerusalem. Trust, but verify.

Fine Jewelry from Jerusalem earns 73% level of Trustworthiness

High Trust Suggestion: Fine Jewelry from Jerusalem evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Fine-jewelry-from-jerusalem.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fine-jewelry-from-jerusalem.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fine-jewelry-from-jerusalem.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Fine Jewelry from Jerusalem, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Fine Jewelry from Jerusalem protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Fine Jewelry from Jerusalem has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Fine Jewelry from Jerusalem. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Contact Fine Jewelry from Jerusalem customer service

Phone numbers

1 866 536 3565 1 800 381 0793 More phone numbers

Website

www.fine-jewelry-from-jerusalem.com

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