Complaint Rating:

Company information:
Fifth Thid Bank
Rt 53
La Grange, Kentucky
United States
Phone: 800-972-3030
www.53.com

Fifth Third bank promoted their credit card to me with a 0% APR for one year. Then they charged me a $35 over limit fee at the end of a month when the acct was under the limit, but the fee put it over the limit incurring another $35 fee they post at the end of the month and they did this three months in a row putting me over the limit with their fee and then charging another fee each month. Then they started charging me finance charges 6 months before the 0% APR expires. When I asked why they said they could not answer that question so I asked to spoeak to a supervisor and the customer service agent refused to put a supervisor on and hung up on me. A 0% APR deal has now cost me $155 because I was over limit on just one day because of my own charges. Customer service sucks but the execs responsible fo these kind of policies are nothing but white collar crooks and belong in jail.