Complaint Rating:

Company information:
FIA Card Services
United States
fiacardservices.com

Fool me once, shame on me. Fool me twice, shame on you.

A couple of months ago, my credit card statement from these clowns arrives. The statement arrives the literal day before the statement due date. Paid online, then called to complain. Customer service was not particularly helpful. I have two cards, and this card isn't the one I use most often - in fact, it's a rare month when I pull it out, because of past glitches with it mainly.

So, for the last two months, the card had not left my wallet once. Not swiped, not used. So it was no particular surprise that no statement came for January from them.

Except I had forgotten a website I own was registered with this card, and its renewal fee hit. No credit card statement came, however, until yesterday, when I was hit with a late fee, a finance fee, and past due warning. Oddly enough, this statement hit with a payment due date 3 weeks from today.

I have canceled the card, naturally, after spending another unproductive hour on the phone with these jackals. I religiously pay my credit cards off in full every month, precisely because I do not want to pay the usurious interest rates these companies charge.