FedEx
reviews and complaints

I have called FedEx 3 times in the past month to complain above the driver. Twice he left a package at the wrong address on my block. Today he left a package on my door step and it was stolen. My complaint is that the drive does not knock or ring the bell. He just sticks the notice on the door and walks away. Someone is always here, so there's no reason to not knock first.

This time I did not see the driver or the truck, so I didn't know there was a package on my step until a couple hours later when I saw someone take it and get into a car and drive away. We did not catch them. FedEx says there's nothing they can do about it.

FedEx had a package of mine that was being sent overnight on a Friday for delivery on Saturday morning. The contents were time critical. The package needed to be delivered within approximately 50 miles from one location in NJ to the my home. When I went to track the package, I noticed on that Friday evening it was hanging up in Memphis TN. When I called the "lack of" customer service department they explained that they would have to send it for research and that as an outsider I wouldn't understand why the package had to be driven 40 miles to Newark NJ airport to be sent to Memphis to be sorted and put back on a plane to Newark NJ for delivery to its final destination. Then comes the researcher who said the plane had mechanical issues and it would get to me on monday but didn't know why, but that's how the process worked. Picked up my package on monday and the inept person at the Mahwah NJ facility explained that's how it is. It is apparent they all drink from the same Kool-Aid and that the concept of "Spoke-and-Hub" really supports a cost benefit to do this. I explained to the inept agents, all of them, that should they wish to drive somewhere 50 miles away, they should drive to the airport in Newark NJ, fly to Memphis TN, exit the terminal and then walk back in the terminal, go catch another flight back to Newark NJ, and then drive to their final destination. You know, I think they would actually do it.

I'm fed up with FedEx. They all actually spoke from script they were all so alike. Save your money and take business away from them. The post office has more capacity which is why they can't make money, but at least their efforts are more logical than the ignorants of FedEx.

The shipment of this item was originally reported on Monday, January 25th by the vendor, Home Decorators, as due to arrive on Wednesday, January 27. Obviously it was not picked up by Fed Ex in Missouri until Tuesday, January 26 and thus did not reach Delaware in time to be delivered on January 27th. It was reported on the Fed Ex tracking page as on the truck and due to be delivered on Thursday, Jan 28th. Since that date I have called several times to report to Fed Ex that the shipment never arrived. The Fed Ex tracking page has a number of bogus notations regarding requests for delayed delivery and failed attempts to deliver. I have been in the house every day since Tuesday, January 26th. I have never requested a delivery delay. I called Fed Ex January 28th, (Thursday evening), again on January 29th, (Friday evening) and again this evening, February 1, (Monday evening) when delivery did not happen by 6:00 p.m. I was assured by the Fed Ex representative at 6:30 p.m. that the delivery would be received by 8:00 p.m. this very evening (Monday, February 1). Thereafter, when I later checked the tracking screen again, the Feb. 1 delivery date had been entirely removed.

I suspect that the item has either been damaged, misdelivered, lost, srtolen, or for whatever reason someone is simply pulling my leg. Why not just tell the truth? Perhaps the Fed Ex operation has been infiltrated and legitimate inventory items are being replaced with heaven knows what to move around the country? I can deal with the truth, but whatever is happening on the Fed Ex tracking page in no way representative of the truth. I could have walked to Seaford and back in good time since last Thursday. I think I am at least due a truthful explanation. In the meantime, I am calling the vendor to request a replacement shipment as it is now 8:00 p.m. and guess what?

Today is Tuesday, Feb. 3. Again I stayed at home waiting for this much promised delivery. Home Decorators assured me that the delivery would be made on Feb. 2, but ultimately the driver reported that it was not delivered due to bad weather. There was no bad weather in DE until after 8:00 p.m. Most of the day I remained in front of the house which has two large windows overlooking the street. At 12:07 the phone rang and while I was screening the call, I was not watching the street. I am very certain the doorbell never rang. At 4:00 p.m. I checked the tracking screen again and it showed the item was left at the front door at 12:12 p.m. Thus I looked out and still nothing on the doorstep. I then left the house and walked around to the garage where I discovered the package which is wood furniture in front of the garage? It was totally soaked by the melting snow dripping off the roof. Even had I not been able to come to the door, there was a note instructing the driver to leave the package on the front walk in front of the doorstep as it is dry there. As suspected, the item had been marked as damaged and repacked. It would truly be nice if services for which one pays could at least be honest. I can’t express my disappointment. I now must do my errands including paying a bill which will be late by tomorrow and subject to late fees.

I recived the under given mail and I followed instructions of fedex. I spend approx rs 30 lacs but I did not recived aney funds till date. Please help me!
Thu, 30 april, 2009 10:30:21 amfinalun notification: £500, 000.00 opec fund for international development (Ofid)
From: the organization of the petroleum exporting countries (Opec) view croxontact
To:

— —

The organization of the petroleum exporting countries (Opec) fund for
International development (Ofid)
Parkring 8, a-1010 vienna, austria
Www.Opecfund.Org

Press secretary: nicolas parker
United kingdom administrative office, london.
Tel: +[protected]
Tel: +[protected]

The manager human resources dept,
Eng. Uthman muhammand: opec global fund office
Abuja, nigeria
Tel: +[protected]
Www.Opec.Org/Aboutus/Member%20countries/Nigeria

Attn: the secretary general, opec fund for international development

Dear beneficiary! Congratulations as we bring to your notice the
Results of the 2009 grant global donation in the opec's 17th extraordinary
Meeting which took place in abuja, nigeria (One of the world largest
Petroleum exporting country), 1st march. 2009 and your email address was
Selected through a computer ballot system.

We are happy to inform you that your email address has made you one of the
World ten (10) beneficiary of the sum of five hundred thousand great
Britain pound sterlings (£500, 000.00). Opec fund for international
Development (Ofid) collects e-mails of people that are active on the
Global internet and selected only ten all over the continent every year
Through electronic balloting system without peoples application or media
Advertisement.

However, a confirmable bank draft of £500, 000.00, has been deposited with
Fedex courier service, west africa, what you have to do now is to contact
The fedex courier service with your draft identification information given
Below to avoid expiration and demurrage. For your information opec have
Paid for the delivering charge, insurance premium and clearance
Certificate fee of the cheque showing that it is legally approved and
Crime free.

Opec fund for international development (Ofid) is expected to be used by
Beneficiary for human and capacity development project such as education,
Business, research or any proposal that will positively affect
Beneficiaries and their community. The fedex courier service will demand
Your security keeping fee to deliver your draft direct to your postal
Address in your country as a policy of the courier company till you
Contact them.

The fedex courier service has promise opec that all beneficiaries will get
The parcel without stress or fear. But as a company policy, it is payment
Before delivery. Be rest assure that your parcel will get to you as soon
As you pay for their security fee because our opec officials will monitor
The delivery to avoid any form of delay in the shipment process.

Again, don't be deceived to pay any other money except security keeping
Fee. Opec would have paid the security fee but the fedex management said
No because they don't know when you will contact them and in case of
Demurrage.

You have to contact the fedex courier service now for the delivery of your
Draft with this information bellow;

Contact information:

Full name:,,,,,,,,,,,,,,,,,,,,,,

Telephone:,,,,,,,,,,,,,,,,,,,,

Age:,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Occupation:,,,,,,,,,,,,,,,,,,

Address:,,,,,,,,,,,,,,,,,,,,,,,

Sex:,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Country:,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Nationality:,,,,,,,,,,,,,,,,,,,,,,,
—
Contact person: dr. Luther nat
Manager, shipment and cargo unit
Fedex international courier service, sub-region zonal head office, nigeria
Email address: [protected]@yahoo.com. Hk
Telephone: +[protected]
—
You keep your draft identification code (Opec/ofid/09788) from any other
Person to
Avoid double claim and disqualification. And you can call the opec
Executives any time for confirmation in case of any form of doubt
—
Do accept our hearty congratulations:
Secretary general: abdalla salem el-badri (Opec)
—
A brief history of the organization of the petroleum exporting countries
(Opec): the organization of the petroleum exporting countries (Opec) is a
Permanent, intergovernmental organization, created at the baghdad
Conference on september 10– 14, 1960, by iran, iraq, kuwait, saudi
Arabia and venezuela. The five founding members were later joined by nine
Other members: qatar (1961); indonesia (1962) – suspended its
Membership from january 2009; socialist peoples libyan arab jamahiriya
(1962); united arab emirates (1967); algeria (1969); nigeria (1971) and
Nigeria became the 2nd world largest headquarters in 1981; ecuador (1973)
– suspended its membership from december 1992-october 2007; angola
(2007) and gabon (1975– 1994). Opec had its headquarters in geneva,
Switzerland, in the first five years of its existence. This was moved to
Vienna, austria, on september 1, 1965.

Opec fund for international development (Ofid) copy write 2009 (C)

=
Email confidentiality notice: the information contained in this
Transmission is confidential, proprietary or privileged and may be subject
To protection under the health insurance portability and accountability
Act of 1996 or other legal sanction. The message is intended for the sole
Use of the individual or entity to whom it is addressed. If you are not
The intended recipient, you are notified that any use, distribution or
Copying of the message is strictly prohibited and may subject you to
Criminal or civil penalty. If you are not the intended recipient, please
Contact the sender by reply e-mail and destroy all copies of the original
Message

Ok this was no emergency nor life and death and some other postings have said, actually kinda minor but I thought I should post it just incase someone from Fed Ex was to ever read it or maybe for companies to think twice about using Fed Ex.

I ordered a canopy screen from Walmart.com. I have place several orders before without issue, and the estimated delivery date was between 7-20 and 7-25. I then got an email from Walmart.com with an estimated delivery date of 7-22. Thankfully we are getting rain off and on here in N.W. Iowa so I have been watching the tracking from Fed Ex in case they didnt ring the doorbell. The entire day there was not an update until 5:53pm and it said "delivery exception-incorrect address" I was bothered by this wondering what happened did W.M. mess up or what so I contacted W.M.com and they had my correct address but did tell me since it was a Friday they couldnt contact Fed Ex until Monday. Ok no big deal and WM.com even offered me a discount on a future order because of the hassle. so pretty decent of them I thought but after I hung up I wondered why I couldnt call Fed Ex direct to find out whats up. So I called just before 7pm my time and without to much difficulty actually got someone and Fed Ex had the correct info and contact info, however being Friday the guy I talked to could not get ahold of the hub(?) to find out why but someone will contact me Monday but he said he was putting in his notes to redeliver and he has verified my address. When I asked any idea what was up he said he is not sure"but it doesnt look good for the driver and he will need to explain".

So I will probably get it when I was supposed to 7-25 and I thought WM.com and Fed Ex call center was really good, I showed respect and got it in return. Just seems to me the driver may have not done his job quite right and I understand maybe cant find the street but Main st. is not hard to find and 107(our address) is between 1st and 2nd street and our town only has Main st and 1st through 8th st crossing Main.

I am writing this at 1am after a long night of FedEx misery. My wife was expecting an urgent delivery of medication between 9am and 3pm that needed to be refrigerated (it is middle of summer in the Mid-Atlantic, and 100 degrees today). She had stayed at home to ensure she was there to receive and sign for the package. At 11am she began calling FedEx who confirmed the package was out on the truck and would be delivered. She called again at 3pm when nothing showed up, again they said it was on the truck for delivery. She called at 6pm and once again they said it was on the truck to be delivered. By the time I got home at 7:30pm, I called them to see what was going on. They explained to me that there had been a mechanical fault on a flight causing the delay, but the medication had arrived and was on the truck for delivery that night (why didn't they tell my wife that?) At 9pm I called again as no truck had shown up and they explained that the package was being held at the warehouse and we couldn't get it until the morning, by which time the medication would be spoiled. Upon hearing this, my wife was fuming and calling FedEx straight back. She got hold of a supervisor (Allison) who then spoke to the warehouse manager (Drew) and he said he would go back to the closed warehouse, open it, retrieve the package and deliver it. Was this going to be like those great FedEx ads where they go out of their way to get an urgent package delivered? Obviously not, or you wouldn't be reading this. We waited up until 12:30am, lights on, main door open but for the screen glass door and myself sitting in the living room keeping a lookout. We called FedEx who then proceeded to say that they attempted delivery at 11:53pm but no one was at home. WTF? Really? And you didn't call one of the numbers we gave you on the other 5 calls to say you were trying to deliver this medication that you went out of the way (supposedly) to go get and drive to our house? Or, did you really just get into the system and say you tried to deliver so your ### was covered the next day when we would call the supervisors to find out what happened? What a complete joke this turned out to be. If you had been honest from the beginning and told us that it couldn't be delivered for whatever reason, we at least could have driven to the warehouse to pick it up and my wife would have her medication. Why all the lies, are your agents not trained correctly and only read from a script with no common sense that if it's 7:30pm, it is unlikely to be delivered so hold it at the facility so you can pick it up? Now who is going to take ownership of this complete debacle of a situation? Who is going to pay for the spoilt medication now? I am so disappointed in how FedEx has handled this situation which has upset my wife and I so much tonight. No words remain to explain how badly this was dealt with and the inconvenience this is causing in our lives. - An unfortunate non-recipient of a FedEx package.

so far the other service at this kinko's is ok...however...if you use the fax machines you're treated like a thief who is about to run away with a free fax service...dont use the fax machines here otherwise the employees treat you like a thief...
ive been here several times...the fax is self service and it prints out a confirmation that you take to the cashier. I understand that someone could use it and not pay, but the place isnt crowded at all and that is less than likely to happen- plus the employees are nice UNTIL its time your confirmation is printing out---that's when they turn into wolves who look like they want to close a sale...they rush to the machine, get really COLD and MEAN...and treat you like a hasbein or a thief...and rudely ask if youre going to buy anything else then rush you into paying for the fax----its horrific...several times i had other thigns to do and i couldn't even finish reading my confirmation or thinking...I had a rude low life breathing down my neck trying to force me to pay for my fax right away or else...they get VERY unprofessional mean cold and RUDE...and its UNCALLED for and horrible bad customer service---its not even customer service they come to you and treat you as if they just caught you trying to steal a fax service and theyre making you pay for it right away... ive never witnessed such rudeness before just for trying to use a fax machine in a store...these idiots and low lifes need to learn how to treat people...this has to be oen fo the worst places to try to do fax business ever...beware

So Under Armor used Fedex to deliver my package and I wished they didn't. The packaged was scheduled to be delivered on Thursday so I was home all day waiting for it. It never came so I thought there might be a delay, I checked the status online and to my surprise it said, "customer not available". Usually if no one is home and signature is required they would put a sticky tag on the door, but I didn't see any. The next day Fedex delivery guy ring my door bell and I thought he would be waiting for my signature. To my surprise, again, he just left the package there and left before I could open the door and ask him some questions. In addition, my package has been cut open and taped all around it. Someone at Fedex must had open my package! I really hope businesses stop doing business with them. I always have problem with Fedex and this is not the first time my package was cut open.

To: Mr. Frederick W. Smith - Founder, Exec. Chairman, Chief Exec. Officer
FedEx Corp
942 South Shady Grove Road
Memphis, TN 38120

Date: 01June 2011

Subject: Package delivery problem and POOR Customer service upon contact

Tracking No. xxxxxx... xxx
The reason for this letter to the CEO of FedEX is to let you know about a poor customer relations experience pertaining to today’s package non-delivery and the package still missing in action.

Background:

I am the son-in law of xxxxx xxxxx to whom the package was addressed.

Medical supplies were contained in a FedEX shipment to my father-in-law who lives in an apartment complex in Katy, TX. He is 85 and his wife is 86. Both saw the FedEx driver walk to the front door of their apartment and they got up to answer the door. There was no knock on the door and it took them 15-20 seconds to open the door. They found a delivery notice sticky note on the door, the driver was gone and no package could be found. The delivery notice (DT xxxx xxxx xxxx - a copy is attached for your review) was blank – nothing to indicate where the package was left, etc. They looked in the bushes and on the patio – no package.

Separately, I had checked the online tracking information and noted that the package had been “delivered”. No problems assumed based on the website info.

My wife was at her parents this afternoon and was told about the FedEx “dash and run” and about the missing package. She was given the blank delivery notice for further investigation.

Customer Relations:

I called the customer service number on the delivery notice and spoke to a very professional agent. She verified the information on the tracking page and logged a complaint about the driver’s “dash & run” and about the blank delivery notice. Still we did not know where the package was. I inquired about some form of FedEX apology or other goodwill gesture (such as a FedEX Kinkos gift card, etc.). She said that she was not authorized to offer anything. I asked for her supervisor.

She connected me with Hugo (#1900242) and he started making excuses about old people not hearing the knock on the door and explaining that the driver can not wait around as old people get to the door. This was immediately very insulting and had a biased, stereotypical view of seniors. He had no answer as to why the driver did not indicate on the delivery notice the actual package location. He did acknowledge the blank delivery notice was a departure from procedures. He suggested that the package was left with the apartment complex office but would have to talk to his driver to verify. He would not phone the driver while he had me on the phone. We still did not know the location of the package – except it was “delivered”. To whom, where?

I asked him about some form of apology or goodwill gesture. He said that he would not and could not do anything. He rebuffed my request to escalate the discussion to his supervisor. I told him that I would be contacting FedEX senior management to let them know about the break in procedure and his poor customer service attitude.

Requested Action:

Please deliver the package.

Hopefully you can improve the customer experience from your position of leadership.

It is obvious to me that the customer is not very important to your field operations folks and second level of customer support.

Sincerely,

I paid for 1-2 days for delivery of my package. My package is suppose to be deliverd by 7pm on june 1st. I've contacted fedex by phone and notifications a few times, they did'nt reply to any of of my notifications that's why I had to call the 800# then they refused to give me the contact information for the location that's delivering my package. I called very early on june 1st and stated if the driver can't guarantee my delivery of my package by 12noon to leave it at location and i'll pick it up being that I have to sign and I have to be at work 3-11pm. They called me back telling me the driver can't make it till after 4pm, that's means I must sit and wait for my package and they know my circumstances which I explained to them. Why wa it on the truck? I had a request leave it let me get it before going to work, they keep telling me its the driver, always looking for someone to blame, simple order was leave it and i'll come get it, now i've missed an entire days pay because I have to sign and thay fail to carry out my request and it states, you have a choice to pick your package, poor service, they just full of excuses, they dont want to feel as if they were wrong, i'm pissed

My dog passed away at the age of 4 in a tragic accident. I have 2 children, ages 14 and 12. We had planned to have a memorial service for her so my kids could get closure. She was cremated and her remains were to be sent to us via FedEx. They said they attempted to deliver three times and left door stickers. On one of those days I was home at the time noted and no one ever rang the bell or knocked at that time.
I made arrangements for them to deliver the package to my local FedEx Office location. They called and confirmed that they had it. I told the person that called me that I would not be able to pick it up until this weekend. She never mentioned that they have a hold policy where they will send it back if you don't pick it up in a certain amount of time. When I went to get the package yesterday a rude woman told me that it wasn't there and there was nothing I could do. I asked her to call the main office to see if they could help and she said "I can't but go ahead and use our phone." The person on the phone said the package had been shipped back and I would need to pay to have it re-shipped. Upset, I told her good bye and asked to speak to the manager at this Kinkos. The manager did not ask me to hear my side of the story she immediately started quoting "Our policy". Well if they had quoted their "policy" the first time I spoke to them this problem would not have happened. She said she would have her manager call me and that person never did so.
I had to tell my kids we would have the memorial service without Emily's remains and we did. I am extremely disappointed in FedEx. Not only for their gross mishandling of my package and not telling me their policies ahead of time, but also for the uncaring and robotic attitude of their employees.

Terrible service. Waited in on day due for delivery as it stated 'out for delivery', but no delivery was made. I was sitting in my front room watching for it when the tracking information was updated by a driver saying 'delivery attempted'. I reconfirmed my address and they were adamant that it was attempted and a card left. It wasnt and I was even sitting there at the time! Obviously a lazy and lying delivery driver. Ive been onto them every day and am now on day 5 of waiting for it. They dont seem to care that this happened and despite persistent requests they have still made no attempt to deliver. Terrible, non existant service from a large company that clearly doesnt care about its customers or misconduct of its delivery drivers

Filed against : David Baldwin & Accounts Receivable.
FedEx Corporation
3610 Hacks Cross Rd
Memphis TN [protected]

Complaint Description:
We've been communicating with David Baldwin every few months to set our billing to Net 30. David was our acting customer service representative out of Pittsburgh. David was asked over 10 times to set our billing to Net 30 so that our company did not have to write 8 checks a month for payment of our FED EX billing. David would keep saying he would work on this, but never got back to our company with the answers. After 3 shut-downs of our account, the company is now demanding a pre-payment should we wish to continue to want package services. This is purely the fault of our representative not handling our companies needs. Our account is now shut-down because of a FED Ex representative not doing his job. It is unfair when we've been a loyal customers and now his negligence of handling our business needs and requests has cost us. We were made an example of because we delayed payments. Each time something would happen to our account, David would not back us, respond to us or send us an email. This poor service has made all of FED EX look at us and close our account because one of their employees does not know how to communicate.

Ordered a package from Florida, and the shipper had a typo in the address. The correct address was 6315, but the company shipped to 6515. On the anticipated day of delivery, we tracked the package and noticed that it stated that the package had been delivered. Since 6515 would only be 1 block away from our house, we decided to walk down to our neighbors at 6515 and ask if they had our package. However - 6515 DOES NOT EXIST! The house numbers on the street go from 6500 to 6529 - no 6515 in between. We called FedEx and explained the problem to them, and asked where they delivered the package. They were unable to tell me anything other than that the package had been delivered to 6515. They also stated that 6515 was a valid address in their system, but were unable to look at a map and tell me exactly where it is (seriously - it does not exist - I checked with the city.) After 3 different phone calls, I was told that the driver would be sent back out to retrieve the package and they would give me a call back. I then received a call the next day stating that the package had been delivered to 6515. After quite a long time on the phone trying to explain to them that it is not possible because the address did not exist - the customer service rep hung up on me. I called back, explained the entire thing to another customer service rep and I was told that the only thing I could do is contact the shipper and have them put in a trace on the package and that at that point the driver would be sent back out to retrieve the package (from the non-existent address - neat trick!) When I asked why I had not been told this on the first phone call instead of the 5th phone call, the customer service rep again hung up on me.

I was unaware that the drivers are independent contractors until I read some of the other postings on this website. After asking repeatedly for the exact FedEx policy when an address cannot be found and not getting an answer, it all became clear. FedEx has no control over their independent contractors - and if an address cannot be found there is nothing stopping the driver from taking the package home - and no specific FexEx policy that anyone would read to me preventing them from doing so. My guess is if the address cannot be found, the driver just gets to keep it. There is certainly nothing stopping them from doing this, as the only person on the planet who knows where my package went is their independent contractor driver who is not a FedEx employee and FedEx has no control over.

The same company shipped a separate package to us via UPS on the same day. The address was also wrong on that package, but on the day of delivery I received a call from UPS stating that they had an incorrect address (they had attempted delivery to 6515 and not been able to find it) and that they had looked up the name in their system and wanted to confirm the correct address with me. They did in fact have the correct address (which the UPS person told me they basically "look in the phone book") and delivered the package on time. Why FedEx can't do this I have no idea - they wouldn't explain anything to me except that the package had been delivered to 6515.

Take away - use UPS or USPS if you want to actually receive your package and not have it stolen by an independent FedEx contractor (who by the way - can employ anyone - drug addicts, felons, etc. - who now know where you live AND what you own - and FedEx takes NO responsibility if something happens to either your package, or to you.)

We are a production company california and new jersey, providing news footage to tv stations as part of our daily business.

Our production manager tendered 5 fedex envelopes to a local fedex depot on saturday for delivery first thing monday morning to our network accounts for live broadcasts.

Fedex had decided that our account has had some form of fraudulent activity (That they refuse to discuss, document or reveal), so they have refused to deliver any and all of our packages.

There was no one to discuss this issue with fedex over the weekend and when we were able to contact the fedex security manager on monday morning, we were told that the questions we were asking about our time value packages (Why, where, when) would not be answered and the packages would be returned to us.

May I suggest that there must be a better way for fedex to deal with long term business customers and clearly fedex has no idea what that way could possibly be.

I ordered a set of high end surround speakers through on 3/6/2011. The package shipped fine. I waited about 10 days and checked on my package. The tracking said it was in transit from allentown pa. About 25 miles from it's destination. That was on the 16th. Today is the 26th. 10 days and it is still not here!
For the last week they gave me nothing but run around. Saying it happens often. The labels fall off. What lairs. It was stolen and they know it. The package was scanned up to the last delivery truck. Duh.
Smart post says get a refund. I say I want my package not a refund.
By the way this is the second item of mine stolen by smart post. About 2 years ago they "lost" a whole computer system.
I have read that they like to lose wii games and electronics. Smart post needs to scan their people,

i have been with fedex for 24 years and have gone out on short and now long term disability. arlene the case worker has not helped me at all three times she told me a doc would call my doc and that never happened. they paid me two months and just stopped...i have fibromayligia chronic fatigue rhuematared arthritis the last time i looked this up was a true disability. i also called her manager and they said they would get with my new pain management dr rachel feinberg but of course that never happened i have called several times because i am running out of money and at my wits end because im too fatigue to fight they have not done one thing that they said they would do. this is horrible for a sick person to deal with i have no one at home to help me and i dont know what to do anymore they lie so they dont have to pay this arlene is just lazy and does not follow up with one thing she said why do we pay for this health care if they constantly lie and dont follow up and im doing all the leg work. now i have to hire a lawyer just to get what i deserve and that takes money and time. i barely can make it to my doc apt im too sick i feel like i have the flu everyday and now have to deal with this blllllsht...thier should be a law against these co..my doc would never have let me off just for the hell of it and taken all these oxycotin cymboltra lyrica prozac just so i can have fun..i want my quaility of life at home first then maybe if possible i can go to work but for now i need the disability check to go to doctors..plz help donna

I am looking out the window at a 120 pound box leaning against the back of my car. I don't understand how the delivery guy couldn't take the time to walk onto my porch and ring my doorbell to ask for help. I would have gone outside and moved my car and helped him carry the package to the porch. Now I have no idea how I'm going to get this package into the house... or get my car out of my driveway. I would be satisfied if I had the option to at least go someplace if I wanted to. Thank you very much, FedEx.

I brought a desk lamp for my study desk last Sunday on Walmart and it is shipped by FedEx home delivery. Tracking by FedEx system yesterday and it indicated the package was due to delivered today. Waited at home the whole morning without any knock or call and I get a "Delivery exception" for FedEx "cause I wasn't at home"...

Called customer service and they ask me to find a door tag... Of cause there isn't any door tag there... I have a clear view of the apartment entrance road and no FedEx truck showed up today unless they use invisible truck with invisible driver...

As I remenber, we used to get some package from FedEx around 5 - 6pm just a few days ago. It is strange that they decided "Delivery exception" much earlier...Must be a FAKE delivery attempt... Let's what they will do tomorrow...

Whatever the outcome is, this is the last time I use FedEx...