Complaint Rating:

Company information:
FedEx
United States
fedex.com

I took a day off to wait for a package to be delivered by FedEx HOME DELIVERY. I heard the door bell and when I opened the door the FedEx truck was driving away. The worst is that I cannot go and get the package. The driver is a contractor and the FedEx facility will be closed by the time the driver returns. FedEx customer service informed me that there is no way they can contact the driver! Today is Saturday. So, there is no way I can get the package myself. Customer service informed me that maybe they would be able to contact the driver on Tuesday, so that I can go and get it myself. Damage Resulting: Besides the stress, the package contains a recorder I needed for a job. I will not be able to do the job.