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lazy drivers
So, we ordered a 46 inch tv. The window of delivery was 6/23-6/28. FedEx's tracking showed the package at our local hub on the 23'rd, with a delivery date of the 24'th.
Before I left for work yesterday, the tv was "out for delivery". Had someone wait at home for them to show up. Checking in on the tracking later, we had a Delivery exception: No attempt made, delivery scheduled for next business day.
But, because it was still inside the delivery window I didn't call them to complain. I gave them the benefit of the doubt that perhaps the truck it was on broke down. Not that a lazy driver didn't want to attempt to lift the box.
Waited around today for them to arrive as well. Didn't ring the doorbell, didn't knock. Just looked outside at around 10:30 am to see the tv sitting at our front door, easily seen from the roadside. We have a sign on the door to make all deliveries to the back porch (which is out of sight from the road, and safe from weather)
The kicker is what it said on the tracking "9:49 am - Left at back door. Signature Service not requested." Apparently the driver thinks that the "back door" actually means the "front door." Thankfully none of our neighbors saw the tv in time to steal it.
The complaint has been investigated and resolved to the customer’s satisfaction.
payment of the fees stolen
So that I receive my trunk box of Fedex express diplomatic courier service Benin-Republic with my name and addresses (msittef abdelhakim.43 rue badr el kobra apt.11 v.n 50000-meknes, morocco)i board paid on May 19, 2010 my fees of US$180 cash in a letter with address below that DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD but since it with received my payment it has STOP to contact me and not send me my trunk box and my traicking number.Below its last message with its address postal.I requires of you to oblige DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD with to send me my trunk box and to give me my traicking number urgently, thank you
its last message:
FEDEX DIPLOMATIC COURIER COMPANY SERVICE LTD BENIN REPUBLIC .
[protected]@live.fr
ATTENTION : MSITTEF ABDELHAKIM /VALUEABLE TRUNK BOX TO BE DELIVERED TO YOUR DESTINATION
You are welcome to FEDEX COURIER COMPANY LTD with world wide delivery at its best. We are pleased to be at your service. FEDEX COURIER COMPANY LTD is Regulated and Stipulated by the Delivery Service Authority(DSA), the delivery institutions that REGULATES all delievry activities in the Benin Republic.This office has been Notified by your partner Mr.Goerge Udo about your Sealed Mettalic Consignment Box deposited in our door step.
Dear Customer,
I write to inform you that i receive your new address you gave to us also assure you that as soon as you send the money to the address given to you, i shall commence on delivering of your trunk box to your door step.
You are so lucky because your trunk box is among the boxes mapped out to auction last year before we later stop the auction.
Make sure you send the money as you promise or else i will not respond to your mail.
Do inform me as soon as you send the money so that my in law will be at home to pick it
Send the money with this address as stated below.
Name: Hodonou Rodrigue
My house Address: Lot 91 ave Senande Apkakpa
Country: Benin-Republic
City: Cotonuo
Await to hear from you.
MODE OF DIPLOMATIC DELIVERY.
As soon as we Receive the courier charges, Our international Diplomat agent will depart Benin with your CONSIGNMENT BOX and your Shipment Airway bill will be sent to you immediately to track your Cargo to your given address within 48 _ 78 Hours . Our Diplomat agent will call you on arrival to your country to hand over your Box to you.
CONFIDENTIALITY NOTE
The information contained in this message is confidential. This message is intended to be read only by the person named above. The unauthorised use, disclosure, copying or alteration of this message is strictly prohibited. If you have received this mail and did not request for it please discard with urgency. This mail was sent on behalf of Consignment box delivery in FEDEX delivery code of Conduct. Registered Trademark
CALL ME +229-[protected]
DR.DEXTER JOHNSON
(FOREIGN DELIVERY DEPARTMENT FEDEX BENIN)
FEDEX COURIER COMPANY LTD,
Regulated by the Delivery Services Authority-
Explique porque tenho que pagar pela encomenda, pois apenas a remetente me pediu pra receber e guardá até ela chegar da Líbia. Agora vcs ficam me cobrando? Vou pagar nada pra vcs!? Cobrem da Oficial Palacios.
Me explique porque tenho que pagar?
Uma oficial do exército americano me enviou uma encomenda e agora recebi um e-mail da fedex pedindo para eu fazer o pagamento para poder receber a encomenda sendo que a oficial pagou lá na libia pra enviá a encomenda.
So that I receive my trunk box of Fedex express diplomatic courier service Benin-Republic with my name and addresses (msittef abdelhakim.43 rue badr el kobra apt.11 v.n 50000-meknes, morocco)i board paid on May 19, 2010 my fees of US$180 cash in a letter with address below that DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD but since it with received my payment it has STOP to contact me and not send me my trunk box and my traicking number.Below its last message with its address postal.I requires of you to oblige DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD with to send me my trunk box and to give me my traicking number urgently, thank you
its last message:
FEDEX DIPLOMATIC COURIER COMPANY SERVICE LTD BENIN REPUBLIC .
courierexpress1956@live.fr
ATTENTION : MSITTEF ABDELHAKIM /VALUEABLE TRUNK BOX TO BE DELIVERED TO YOUR DESTINATION
You are welcome to FEDEX COURIER COMPANY LTD with world wide delivery at its best. We are pleased to be at your service. FEDEX COURIER COMPANY LTD is Regulated and Stipulated by the Delivery Service Authority(DSA), the delivery institutions that REGULATES all delievry activities in the Benin Republic.This office has been Notified by your partner Mr.Goerge Udo about your Sealed Mettalic Consignment Box deposited in our door step.
Dear Customer,
I write to inform you that i receive your new address you gave to us also assure you that as soon as you send the money to the address given to you, i shall commence on delivering of your trunk box to your door step.
You are so lucky because your trunk box is among the boxes mapped out to auction last year before we later stop the auction.
Make sure you send the money as you promise or else i will not respond to your mail.
Do inform me as soon as you send the money so that my in law will be at home to pick it
Send the money with this address as stated below.
Name: Hodonou Rodrigue
My house Address: Lot 91 ave Senande Apkakpa
Country: Benin-Republic
City: Cotonuo
Await to hear from you.
MODE OF DIPLOMATIC DELIVERY.
As soon as we Receive the courier charges, Our international Diplomat agent will depart Benin with your CONSIGNMENT BOX and your Shipment Airway bill will be sent to you immediately to track your Cargo to your given address within 48 _ 78 Hours . Our Diplomat agent will call you on arrival to your country to hand over your Box to you.
CONFIDENTIALITY NOTE
The information contained in this message is confidential. This message is intended to be read only by the person named above. The unauthorised use, disclosure, copying or alteration of this message is strictly prohibited. If you have received this mail and did not request for it please discard with urgency. This mail was sent on behalf of Consignment box delivery in FEDEX delivery code of Conduct. Registered Trademark
CALL ME +229-[protected]
DR.DEXTER JOHNSON
(FOREIGN DELIVERY DEPARTMENT FEDEX BENIN)
FEDEX COURIER COMPANY LTD,
Regulated by the Delivery Services Authority-
Fedex Express Diplomatic Courier Service Benin - Republic
Fedex Express Diplomatic Courier Service Benin - Republic
NB:allah the eternal to give us life so we must also give or allah we quickly resume our life
Elise gereiro m'a envoyé un collier et j'aimerais savoir comment je proceder pour le recevoir
hallo my name is kalsoom iqbal i leave in pakistan i wait my parsal but my parsal is not reach me plz tell me in which day when my parsal come my home in pakistan plz [protected] its my call number call me and sma me thanks
well if you want a good and safe courier and messenger service and same day delivery you should try ontimemessenger-losangeles.com26770
Its been 30 days since my parcel has been shifted to FedEx Benin from GPO Pakistan. It is not delivered to the destination yet. I have got complaint from my client. The information about the parcel is as follows:
Sender: Tufail Qazi, Pakistan, Receiver: Adda Williams, Benin Republic, Tracking number given by GPO Pakistan: CA000012152PK.
I hope that my problem will be resolved and parcel will be delivered to the address without any delay.
Regards
Tufail Qazi
Tel: +[protected]
payement des frais de livraison volés
So that I receive my trunk box of Fedex express diplomatic courier service Benin-Republic with my name and addresses (msittef abdelhakim.43 rue badr el kobra apt.11 v.n 50000-meknes, morocco)i board paid on May 19, 2010 my fees of US$180 cash in a letter with address below that DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD but since it with received my payment it has STOP to contact me and not send me my trunk box and my traicking number.Below its last message with its address postal.I requires of you to oblige DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD with to send me my trunk box and to give me my traicking number urgently
its last message:
Dear Customer,
I write to inform you that i receive your new address you gave to us also assure you that as soon as you send the money to the address given to you, i shall commence on delivering of your trunk box to your door step.
You are so lucky because your trunk box is among the boxes mapped out to auction last year before we later stop the auction.
Make sure you send the money as you promise or else i will not respond to your mail.
Do inform me as soon as you send the money so that my in law will be at home to pick it
Send the money with this address as stated below.
Name: Hodonou Rodrigue
My house Address: Lot 91 ave Senande Apkakpa
Country: Benin-Republic
City: Cotonuo
Await to hear from you.
Complaint Rating: 50 % with 2 votes
FedEx express diplomatic courier service Benin-Republic
My name is msittef abdelhakim so that I receive my trunk box money by Fedex express diplomatic courier service Benin-Republic with my name and addresses (msittef abdelhakim 43 rue badr el kobra 11 v.n 50000 meknes morocco)i board paid on May 19, 2010 my fees of US$180 cash in a letter with address below that DR.DEXTER JOHNSON (BENIGN FOREIGN DELIVERY DEPARTMENT FEDEX) FEDEX COURIER COMPANY LTD but since it with received my payment it has STOP to contact me and not send me my trunk box money and my traicking number.Below its last message with its address postal.I requires rich people and givers because i'm poor to compensate me by check urgently of $1000.000.00 with my name and addresses (msittef abdelhakim 43 rue badr el kobra 11 v.n 50000 meknes morocco) and to give me my traicking number urgently with my émail(msittef01@yahoo.fr)
its last message:
Dear Customer,
I write to inform you that i receive your new address you gave to us also assure you that as soon as you send the money to the address given to you, i shall commence on delivering of your trunk box to your door step.
You are so lucky because your trunk box is among the boxes mapped out to auction last year before we later stop the auction.
Make sure you send the money as you promise or else i will not respond to your mail.
Do inform me as soon as you send the money so that my in law will be at home to pick it
Send the money with this address as stated below.
Name: Hodonou Rodrigue
My house Address: Lot 91 ave Senande Apkakpa
Country: Benin-Republic
City: Cotonuo
Await to hear from you.
FedEx express diplomatic courier service Benin-Republic
Bon soir, moi ce graumtaw jeunes yenga, ma correspondante ma envoyé un coli depuis venant de Londre que je doit recupéré en passent par le Benin moi je reside au Cameroun c'est ta dire a Bandjoun c a l'ouest du cameroun mon numero d tet est le suivant [protected] ci vous pouvez mes joindre avec SVP merci pour votre compréhensoin.
Bsr moi c Mr seini abakoura, ma correspondante ma envoyer des colis depuis canada en passent par Benin moi je reside au Cameroun cet a dire a Ebolowa c au sud du cameroun mon numero d tel et le +[protected] ci vous pouvez mes joindre avec svp merci pour votre compréhension
Svp pourer vous me dire combien reste t'il exactement
et j'ai besoin du contacte personnel du Directeur
Bonjour je me presente Mr fairly je vien par ceci reclamer mon colis qui ma été envoyer depuis la SUISSE en passent par le BENIN je reside au GABON
Voici mon adresse engandji.fairly@yahoo.fr
le traking de mon colis est 9686Y
Merci de me contacte au numero suivant +241 [protected]
Bonsoir je me present fairly depuis le Gabon
en effet j'ai un colis qui ma été envoye depuis la SUISSE passent par le BENIN svp prier de me contacte a l'adresse
engandji.fairly@yahoo.fr
+ [protected] .
customer service
I ordered a Nokia Shade from Verizon Wireless for a 2 Year upgrade. I had regrets in ordering the phone and decided to get the Omnia 2. The excellent folks at verizon (Non Sarcastic) told me that there will be no restocking fee just refuse the FedEx box when it comes and it will go right back. That was several days ago. Verizon has yet to get the phone back. I called customer service at FedEx and a very RUDE lady told me that it would ship out in an hour. That was 2 Days ago and it still sits at FedEx and they refuse to send it back. I am done with FedEx. UPS seems much much better and actually care about there customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
Driver lies. Did not deliver package.
I have paid extra to have my package ship on time to my house. I stayed at home all day to wait for my package. No one came and yet status updated with delivery attempted and "custemer not available or business closed". I called Customer Service and they said they don't have the driver information, they can't contact the driver, that I have to wait for...
Read full review of FedEx and 9 commentsdelivery
I have to complain, because Fedex still don't pick up my package.They don't know where are front door to my building, they still leave the pick up form on the rear door, which are close all the time.The front door are open(and inside is signed form).I told them but they do what they want, and they came between 11am-1pm.Who is at home in this time?.I'm so disappointed. This is the worse delivery company.
The complaint has been investigated and resolved to the customer’s satisfaction.
leave the door tag where they left it last, place a written note next to it informing the driver to go around your house and pick up the signature form
don't call the 800 directly since most of the time it may not reach the driver in time since these are sub contractors
or just leave a more permanent note on your residence stating you want deliveries/ pickups at a certain area of your house
they don't get paid by the hour, and following a pre-set turn-by-turns may not get to your home the same time everyday
rude staff, no service
I recently went to this location to have some certificates printed for competitions my organization is holding, and the rude, nasty person at the counter refused to print them. He told me they don't print certificates. It is not in writing anywhere on their website that this is their policy. I will never go there again to have anything printed or shipped.
Read full review of FedExunprofessional
What a crap company. not reliable, poor customer service, totally unprofessional. DO NOT TRUST FEDEX HOME DELIVERY. Trust fedex express.
The complaint has been investigated and resolved to the customer’s satisfaction.
like any other company out there,
... your mileage may vary...
based on the driver servicing your area
bad delivery service
On Thursday I discovered 2 door tags (tried to deliver) on my door for the same item. First off, if the delivery person had ANY sense they would have put the second tag elsewhere as noone saw the first tag.
Friday I call FedEx & their representative told me everything was delivered & didn't know why I had gotten a door tag. End of story, or so I thought.
Friday night come home & there is another door tag. Call again & this person tells me there are 2 packages that need to be signed for. So I find out where I can pick them up (I happen to work "near" their facility) & tell them to hold the packages, i.e. don't try to deliver them on Monday.
Monday I call to verify the packages are still at their facility for me to pick up (I was assured they were there).
I get there at noon & was told by the security guard they have specific pick up hours. Not one of my previous 3 phone calls was that mentioned.
On my way back to my vehicle I try to call FedEx to complain & was promplty hung up on by their representative "Michael".
My packages are now held hostage until I figure out how to get them "at their convenience".
scam
I order car parts online alot. IN the last year I have only received parts shipped fedex on 3 occasions. The first time their website tracking info said my package would arrive on a Saturday. I was pretty happy because I thought it was going to take until Monday. Well Saturday came and the website said it was on schedule, Saturday evening came and my package didn't arrive, on top of that the delivery date dissapeared and didn't reappear until Tuesday when it said it would be delivered that day. I thought it was a mistake, but it seems to be common practice at fedex.
Last week I ordered some more parts and they were shipped fedex. Three packages were scheduled to be delivered on Saturday which sounded great, just a few days after I ordered! So I stayed home Saturday waiting for the packages, and no packages were delivered. The delivery date dissapeared yet it was still on schedule... And then Monday evening a new delivery date for wedensday was set. Well at least those packages came on wed. This recent order was to come in two parts. The second part was shipped two days after the first (Friday 30th) it immediatly had a delivery date for the 5th (today) and surely enough my package wasn't delivered and the delivery date is gone.
I called fedex and spoke to a rep. I told him the situation and asked why it happened and when my package would arrive. He said he didn't know and that my package would be here tomorrow. I guess we will see about that!
Moral of the story is that if you want to track your packages don't bother with fedex, and most importantly don't trust their delivery date.
I will be trying to get my money back and avoid fedex at all cost in the future.
My wife received a gift package addressed to me, just before lent and delivered by FedEx.
More than TWO WEEKS after the delivery, I received a bill from the company charging me about $13+.
As sure I was that it had been paid for, I called the company's 1-800 number to inquire about it.
At first I was told it was a tax imposed by the government for the gift I received. (The bill says it was 'advancement fee') . I was given an improptu lecture on the subject of taxation on the phone. I agreed I will pay the "gift tax" but first since the guy on the phone is knowledgeable on the specific tax, I asked for the copy of the law, and the basis of the amount they imposed on me.
I repeated a lot of times I was willing to pay as long as they give me the basis of computation for the tax, why the tax is almost the same as the amount of the gift.
IT TURNED OUT, IT IS NOT TAX, BUT SERVICE FEE. I told the person on the other line I am not paying for a service I did not ask for. I called my nephew who sent it and he told me it he paid for sending it.
being punished for reporting non-delivery
Fed Ex Ground claimed to have delivered a package. As luck would have it, I was home at the alleged time of delivery, which I learned about when I tracked the package later that day. I reported the non-delivery immediately. While I received a telephone call the next day asking if I 'found the package". There was no other contact from FedEx.
The next week, i called for a status and was told the driver said it was delivered, only the delivery location was changed from what was originally reported. Since the driver said it was delivered - it therefore was - according to FedEx Ground. My statement that it was not was not important.
To punish me for being a little irked over being told I was a liar, FedEx Ground has been holding subsequent packages hostage (too late to cancel 1, and the second one I was told by the vendor would be through USPS not FedEx).
Because the driver did not deliver a package, I can not be trusted to receive packages unless I am available for a signature. I already lost time from work over one package, and I can not do it for the second one. Because of FedEx Ground's handling of the lost package, I can not trust that they will leave subsequent packages, instead, maybe not deliver again just to stick it to me. After all, the driver who did not deliver is apparently the only driver for the area. If she doesn't deliver and says she did (which is what caused this mess to begin with), Fed Ex sides with the driver - customer be damned!
The funny thing about all this: We have recived countless FedEx's for 15 years at this address and never had a problem . Wouldn't one think that if we were scammers that we would have done it long before now?
I guess the moral of the story is: FedEx ground is great as long as they do their job. But if they make a mistake, it is the customer's fault and FedEx will spare no effort in making that point clear
I'm having the same problem with fedex. They said they delivered a package and when I got hone there was no package. They claimed that they were doing an investigation but the driver was stalking my home leaving notes saying to sign if we received the package. After weeks of not hearing anything from radio shack ( the shipper) or fedex I decided to contact them. Radio shack said fedex denied the claim and fedex is saying radio shack never filed a claim. How is it they didn't file a claim but the driver was stalking us about the package? Then fedex says well it was denied because the driver verified my house was where he left the package. How are you verifying anything by looking at the house where u think u left it? If there is no package what are u verifying? So basically fedex is saying that since the driver said that he delivered it to your home there's nothing else we can do. When I asked to speak to a supervisor or manager, the woman I was speaking to told me she didn't know of anyone who would handle this call. She didn't know who was supervising her that day. Come on now. I will never deal with fedex again. Their customer service is horrendous.
provides terrible service
Kinkos provides terrible customer service. The last time I went into Kinkos I tried to print on the design work station computer color printer, but it did not have page tiling. I proceeded to have it printed at the front desk, but the color printers were down. I had to drive all the way to another store to finally get a simple color print out. I was given the print outs for free, but was told that it would not be free if it happened again because it is not Kinkos fault that the printers were down. How about comping the print outs because it is good customer service? Kinkos offers printing services, so shouldn't it work when you go there. And if it does not work, then, yes, it is your fault.
I'm surprised people continue using Fedex ... This must be the worst company of all! They were supposed to deliver an envelope to a friend's apartment last week; this envelope contained a new Credit Card. The envelope was never delivered although Fedex promised day after day that they would deliver it ... and then stated that they were there and nobody opened the door... BS... nobody came... Well, thank God we called the bank on time and cancelled the account - they advised that the Card had been activated...LOL... Unbelievable! Hope the whole country could read this post!
avoid this joke masquerading as a business at all costs
On March 15th, I ordered a package from an online retailer who I won't name here, lest they sue me for defamation for being associated with a company as horrible as FedEx. Due to a glitch, the package ended up heading to my old address, which had been on file with them. I emailed customer support and they corrected it before the package even went out. "Awesome, " I thought, "Customer service that's both fast and effective". Obviously, though, that's where this retailer and their shipping company, FedEx, differ.
The package was shipped on the 16th and reached Salt Lake City, where I live, on Thursday the 18th. The estimated delivery date was the 21st, a Sunday, so I hoped it would come the following day but would understand if I received it on Monday the 22nd. Nope. It sat at a hub here in Salt Lake until the 23rd, whereupon it embarked towards Denver, Colorado. Denver is more than 370 miles from here. 4 days later, the package had returned from its detour to Denver. That was a Saturday, so again I assumed the package would be delivered on Monday. Again, I was wrong, because on Monday it left for Denver. Again.
I was obviously a little perturbed, so I sent a quick e-mail to FedEx customer support asking them to fix the problem. They assured me it would be forwarded to the appropriate department and the problem would be taken care of. Later that day, the package returned to Salt Lake. I figured that, having complained to them, I would receive the package the next day or the day after that. I must be stupid to assume these things, because guess where it's headed again? That's right, Denver.
Here's a fun fact. Did you know that by the time it gets to me, the package will have traveled over 1/10th of the Earth's circumference on an increasingly ridiculous series of totally unnecessary trips?
Last night I sent them a second e-mail asking why the first didn't solve my problem, and demanding that they overnight it to me as soon as it reaches Denver. I threatened to boycott their service and spread a lot of ill will if they didn't. They haven't contacted me yet, and I have yet to see if my package is going to eventually get here, but I've changed my mind. No matter when (or if) the package arrives, I'm refusing to use FedEx again and am leaving complaints on every site I can think of. Avoid this joke masquerading as a business at all costs.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud instead of $14.35 a $25.35 charge
I had to ship documents - 4 sheet of paper, less than 1 ounces - to Brunswick/GA. Addressee wanted FedEx shipped. Printed label online, FedEx Express 2Day; DebitCard charge was $14.35 ...they said. Then I brought the papers to their shop, ask for an envelope, got a receipt march 1. 2010. March 9 they sent an email "regarding shipment for correct piece...
Read full review of FedExfake e-loterry winning
Fedex express service
Customer/delivery services department
Address of head office: fedex international
3b houghton way, st james centre, brighton, sussex, bn1 7dx, england, m171ttuk.
Client service manager fedex,
Dear rana durga,
Welcome to fedex express service (Fedex) we are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00 (Seven hundred and fifteen thousand great britain pounds). By the verifications dept. At the headquarters of the uknl. Winning cheque, original copy of your winning certificate, together with a covering document (Money laundering protection and letter of affidavit for claims) from the british government stating that the money was obtained legally through their uknl promotion will be sent to you as soon as you choose from any of the option stipulated below.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When this is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact name:
Residential address:
Sex:
Age:
Occupation:
City:
State:
Postal code:
Country:
Telephone.:... Package contents: cheque, winning certificate and security documents.
Delivery time :... (time of recipient's availability)
Service options: you are required to select a service option below.
The options, together with their associated conditions
Are presented below:
Option:1
Fedex express delivery (Same day parcel delivery)
Mailing...£105.00
Insurance...£430.00
Vat (5%)...£034.00
Total...£569.00=$1, 074 usd
Option:2
Fedex premium service (Next day parcel delivery)
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
Total...£463.00=$875 usd
Option:3
Fedex regular service (3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
Total...£379.00=$ 715 usd
The charges are a little bit high because of the hardcover insurance policy we have undertaken incase of loss, damage or theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery (C. O. D) because we don't accept cash.
This is in accordance with section 13 (1) (N) of the national gambling act as adopted in 1993 and amended on 3rd july 1996 by the constitutional assembly. This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing. With the above reason, reverse payment is ruled out. Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and congratulations once again. Please send your response within the next 24hrs to this same email address.
Best regards,
Mr. Ryan gibson,
Client service manager
Fedex courier service.
Open 7days-24hrs-365days.
Tele : (+[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I received the same thing but i send him an e-mail telling him that i work for the missouri police department and i also told him he was famous and to go on the link of this website.
First one email i received was: Dear Frankie Chiclana,
In all your correspondence e-mails to me, your email has been verified by this office and i'm pleased to brief you a little on the notification that you received. In the UKNL monthly draw that was held recenty in the UK NATIONAL e-LOTTERY BOARD, Your email address (frankiechiclana@yahoo.com) which was randomly selected along with others from over 24, 000 website on the Internet was attached to a ticket number [protected]) which subsequently won you the lottery.. Meanwhile, your e-mail was among the seven (7) Lucky winners who won £715, 000.00(Seven Hundred and Fifteen Thousand GreatBritain Pounds)
Please note that your Certified Winning Certificate signed by our International Coordinator along with a bank cheque of £715, 000.00(Seven Hundred and Fifteen Thousand GreatBritain Pounds) has today been dispatched to our courier service affiliate here in England, for onward delivery to your home address. Below is the contact information of courier service:
To contact, please use one of the methods below.
Fedex Express Service Worldwide(Uk)
Mr. Ryan Gibson (Contact Person)
Product Mgr Special Services
E-mail: enquire-fedexcourier@admin.in.th
Office +[protected](CALL IMMEDIATELY TO CONFIRM)
When contacting them, you are required to quote Order Number below for this reason as subject on your email while contacting the courier service for your parcel to be honored and given instant attention.
Order Number: D57252
PLEASE ACT ON THE INSTRUCTIONS GIVEN TO YOU BY THE COURIER SERVICE and also Keep us updated always on your dealings with Courier Company so that we can guide you further as your fiduciary agent. Please kindly accept the necessary instructions given to you today and act fast as instructed to ensure that you receive your prize before the two (2) weeks DEADLINE FIXED.
In your best interest and also to avoid mix up of numbers and names of any kind, we request that you keep the entire details of your award strictly from public notice until the process of remmiting your award has been completed. Congratulations once again on your winnings!
Best Regards,
Mr.Adams Bradford
Remittance Dept Officer
Second one email was: FEDEX EXPRESS SERVICE
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,
Dear Customer,
Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:
Option:1
EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD
Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD
The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.
This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.
Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : +[protected]
Last one i received was: FEDEX EXPRESS SERVICE (FEDEX)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,
Dear Frankie Chiclana,
We have receive your email. Thank your for your continued interest in our services.
I am in receipt of your email you have choosen the EXPRESS DELIVERY (Same day parcel delivery )
is £569.00 needs to be sent by you Winner and cannot be deducted from your prize money.
Option:1
EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
You are hereby requested to make payments for the choosen option via Western Union Money Transfer immediately to our accounts officer.(Larry H. Livingson)
Name of receiver: Larry H. Livingston
Address of reciever:3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK
Immediately payment is made, do send us the information such
1.Name and address of sender
2.Name of reciever
3.Amount sent
4.Control number(MTCN)
Money Transfer Control Number{MTCN}{10 DIGITS}: And you are also advice to send to us a scan copy of the payment slip for verification.
Immediately payment is comfirmed, your package which contains your Winning Cheque, Security Documents, Winning Certificate will be dispatched to the address below.
Contact: Name: Frankie Chiclana
Address: 435 Benton St.
City: valley park
State: Missiouri
Postal code: 63088
Country: United States
phone:[protected]
Immediately payment is comfirmed your package will be delivered 24 hours after payment.
Also scan to this office your driver’s license or any valid Identification document (international passport/identification card)it will be needed upon delivery.
I shall await your prompt reply.
Regards
Mr.Ryan Gibson
Office Tel:+[protected]
so glad i searched my ryan gibson lol :@)
Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:
Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD
Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD
The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.
This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.
Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]
yes i had the same email yesterday lol so glad i searched ryan gibson fedex lol
Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:
Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD
Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD
The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.
This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.
Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]
~Heres mine:
DIONE SECURITY/COURIER EXPRESS SERVICES (Uk)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: DIONE INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager DIONE,
Dear Sir/ma,
Welcome to Dione Security/Courier Service Worldwide(Uk) We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. According to the ORDER number you provided; You have the Following Packages Ready for Delivery.
1. UKNL.Winning Cheque of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).
2. Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion.
We shall be Delivery This Winning Packages to you in your location, But first you have to choose from any of the option stipulated below. Immediately after you choose an option we shall then assign a delivery agent to have it delivered to you.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact Name:
Delivery Address:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:
Option:1
DIONE EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£75.00
Insurance...£30.00
Vat (5%)... ...£034.00
TOTAL...£139.00========$201.72USD
Option:2
DIONE PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£65.00
Insurance...£30.00
Vat (5%)...£034.00
TOTAL...£129.00========$187.20 USD
Option:3
DIONE REGULAR SERVICE(3working days)
Mailing ;...£50.00
Insurance...£30.00
Vat (5%)...£034.00
TOTAL...£114.00========$ 165.44USD
The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.
This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.
Best Regards,
MR. JOHN QUAME,
Client Service Manager
Dione Security/Courier Service Worldwide
Have you ever paid it? i have the same letter!
Now working under a different name - Dione security/courier express services. Same letter and address!
COURIER COST/CLAIMS OPTIONS
From: enquire-fedexcourier01@live.com on behalf of FedEx Express Courier (dispatch-department@fed-expressonline.com)
Sent: 27 March 2010 12:38:04
To: teresa.rayner@hotmail.co.uk
FEDEX EXPRESS SERVICE
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,
Dear Teresa Rayner,
Welcome to FEDEX EXPRESS SERVICE(FEDEX)We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.
Your particulars have been received in this office. This means that you have been officially cleared for payment of £715, 000.00(Seven Hundred and Fifteen Thousand Great Britain Pounds).by the Verifications Dept. at the HeadQuarters of the UKNL.Winning Cheque, Original Copy of your Winning Certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British Government stating that the money was obtained legally through their UKNL promotion will be sent to you as soon as you choose from any of the option stipulated below.
Kindly provide us with the information requested below accurately to help us deliver your package as the information provided will be used to contact you and the address provided is where your winning package will be shipped to. When This is done you will be issued a tracking number with which you will be able to monitor your package online.
Contact Name:
Residential Address:
Sex:
Age:
Occupation:
City:
State:
Postal Code:
Country:
Telephone.:... Package Contents: Cheque, Winning Certificate and Security Documents.
Delivery time :...( time of recipient's availability)
Service Options: You are required to select a service option below.
The options, together with their associated conditions
are presented below:
Option:1
FEDEX EXPRESS DELIVERY (Same day parcel delivery )
Mailing...£105.00
Insurance...£430.00
Vat (5%)... ...£034.00
TOTAL...£569.00========$1, 074 USD
Option:2
FEDEX PREMIUM SERVICE (Next day parcel delivery )
Mailing &n bsp;...£75.00
Insurance...£350.00
Vat (5%)...£038.00
TOTAL...£463.00========$875 USD
Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD
The charges are a little bit high because of the Hardcover insurance Policy we have undertaken incase of loss, Damage or Theft of your highly sensitive document and funds. We assume all responsibilities incase of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash.
This is in accordance with section 13(1)(n) of the national gambling act as adopted in 1993 and amended on 3RD july 1996 by the constitutional assembly.This is to protect winners and to a void misappropriation of funds.
This company declined reverse payment for these charges, stating that it is against their professional policy towards ensuring the safe delivery of the cheque to you, that if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the cheque since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Meanwhile, you will be issue a tracking number to monitor your package online after chosen any option which is suitable for you for payment.
Please respond to this email by making a selection from the three options above.
Good luck and Congratulations once again. Please send your response within the next 24hrs to this same email address.
Best Regards,
MR. Ryan Gibson,
Client Service Manager
FEDEX COURIER SERVICE.
Open 7days-24hrs-365days.
TELE : (+[protected]
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I then recieved another email asking me to pay to western union the amount of £379.00 to receive my cheque see below
PAYMENT INSTRUCTION
From: enquire-fedexcourier01@live.com on behalf of FedEx Express Courier (dispatch-department@fed-expressonline.com)
Sent: 30 March 2010 06:25:38
To: teresa.rayner@hotmail.co.uk
FEDEX EXPRESS SERVICE (FEDEX)
Customer/Delivery Services Department
ADDRESS OF HEAD OFFICE: FEDEX INTERNATIONAL
3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK.
Client Service Manager FEDEX,
Dear Teresa Rayner,
We have receive your email. Thank your for your continued interest in our services.
I am in receipt of your email you have choosen the FEDEX REGULAR SERVICE(3working days)
is £379.00 needs to be sent by you Winner and cannot be deducted from your prize money.
Option:3
FEDEX REGULAR SERVICE(3working days)
Mailing ;...£60.00
Insurance...£300.00
Vat (5%)...£019.00
TOTAL...£379.00========$ 715 USD
You are hereby requested to make payments for the choosen option via Western Union Money Transfer immediately to our accounts officer.(Mr. Robert H. Livingson)
Name of receiver: Mr.Robert H. Livingston
Address of reciever:3b Houghton Way, St James Centre, BRIGHTON, Sussex, BN1 7DX, ENGLAND, M171TTUK
Immediately payment is made, do send us the information such
1.Name and address of sender
2.Name of reciever
3.Amount sent
4.Control number(MTCN)
Money Transfer Control Number{MTCN}{10 DIGITS}: And you are also advice to send to us a scan copy of the payment slip for verification.
Immediately payment is comfirmed, your package which contains your Winning Cheque, Security Documents, Winning Certificate will be dispatched to the address below.
Contact Name: Teresa Rayner
Residential Address:2 Bronze Street, March, Cambs.
Postal Code: PE15 8UJ
Country: UK
Tel:[protected]
Immediately payment is comfirmed your package will be delivered 72 hours after payment.Also scan to this office your driver’s license or any valid Identification document (international passport/identification card)it will be needed upon delivery.
I shall await your prompt reply.
Regards
Mr. Ryan Gibson
Office Tel:(+[protected]
--------------------------------------------------------------------------------
fedex ground complaints
to everyone complaining about fedex ground: fedex ground does not guarantee a specific delivery time! duh. if you want a specific time for your package to be delived try fedex express. fedex ground is only suppose to deliver to buisness. so if you are upset over fedex ground not finding your house its because you should have use fedex home delivery. since ground isnt suppose to do homes! know what u r talking about before you start to complain about when ur package was suppose to be delivered!
The complaint has been investigated and resolved to the customer’s satisfaction.
When you order goods, the company you buy from arranges the shipping. If FedEx ground can't deliver to homes, FedEx should require the shipper to send it FedEx Home Delivery.
"know what u r talking about before you start to complain"
FYI smart guy, your hastily directed comment supporting Fedex is actually filed under "complaints". You should heed your own advice.
stay away rip off loose a lot packages
Hello
I also learned a few interesting facts about these people the hard way.
They deliver on saturday. (Sometimes)
They do not deliver on mondays. (Ever)
If your package you ordered has tracking numbers indicating
Your package is on the truck and you see the truck drive by
Your house, you may expect delivery on a later date.
If your package is late and your tracking data said it was on the
Way, and you go to the tracking page to check, you might read
That they could not find your address. (And they have found
Your house many times in the past) you will have to wait until
The next delivery day for them to look for you again.
(This may mean waiting until sunday and monday have passed!)
When your winning ebay bid glass ware you know very well
Was worth $ 300 to $500 but you only had to pay $20. 00 for it,
Arrives broken and you paid for insurance, just try to get your
Package items covered for actual value. (As you assumed your
Insurance for the $500. 00 value package should have.) your
Result of attempting to file a claim gives you the answer that the
Shipper did not pack it well enough and you will need to contact
Them for replacement. (The ebay seller packed it very well but
Not well enough to prevent damage when the box was crushed !)
(The ebay seller did not have more than this single item and said
Sorry, they were not responsible for the package gorillas football
Practice. And they had used double boxes with plastic peanuts in
The volume between the 2 boxes.) (The inner box also crushed!)
Many of the internet scams i put in the trash refer to this company
As holding your winnings and are simply waiting for your bank
Tracking numbers to send your money to you after they have
This method to access your bank account. (Yeah, sure, right !)
I learned that the safest method to use to ship to
Others is either ups or usps. But, watch out if you ship
Usps international priority insured with delivery confirmation.
The usps sends these by fedex and i have such a package which
Has been missing more than a year and the insurance has not
Been worth as much as it cost me!
Another valuable package which i had shipped to a different
Country had all the proper paperwork attached to 5 of the 6 sides
Of the box. But, fedex, shipping for usps priority international
Insured with next day delivery guaranteed, was held in the
Receiving country in customs because the very well attached
And covered by those adhesive plastic shipping documents
Protectors had somehow been lost. (I was contacted by the
Foreign country through my email address which was on my
Attached shipping packing list / declaration form filled out at
The usps desk by usps people, for a verification of package
Contents valuation.) this package waited in the receiving
Country between customs delays and then fedex delays
Before they finally delivered to the destination address which
I think was a few streets away from a listed fedex location there.)
(This previously good customer of mine will not answer any of
My emails nor do any more business with me due to this fiasco!)
Ups costs more for international shipping than usps / fedex
Shipping, but i now no longer sell internationally and any
Of my remaining international shipments will be by ups to
Be certain they arrive.
When i order anything i can have sent other than fedex, i
Specify even usps parcel post to reduce the crushed packages
I receive.
Their trucks have brighter colors than brown.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am furious about Smart Post. I am in my winter home temporarily and have the mail forwarded to my summer home. I needed a couple of things so I ordered them and specified FedEx so I would be sure to get them. There was no indication by the seller that they were using a method that required FedEx to transfer the package to the USPS for delivery. Now the seller won't talk to me, FedEx won't talk to me, I went to the PO and they can't help me except to say the packages were "probably" forwarded to my summer home. Which will mean I have to wait til I get back there to see if I got them, then will have to pack them and tote them down here later, when I needed them here THIS WEEK. Bad idea, FedEx. And UPS is no better.
I have two packages that I never got that the shipper used Fedex Smartpost in the last month. I seriously think these people are stealing the packages. The tracking info both times stops at "in transit" from Houston to Corpus and the post office never receives the package to deliver. I hate to accuse someone of stealing but what else can I think. When you call Fedex all they do is repeat the tracking info that you already know and are no help at all.
I will never use FED EX again. These guys lie, make excuses, lie some more and then put the blame on you - "You were not home to receive the package, " all bull xxxx! I placed an order with DELL - a laptop and a mini notebook. I payed for next day delivery which would mean the package would arrive well in time for Christmas. Delivery date was set for 15 December, 2010. The mini arrived as scheduled, but not with the laptop. The driver said the laptop would arrive the next day. That didn't happen. What did happen was that FED EX sent the package back to DELL marked as "Non-acceptance of Delivery." When I spoke with FED EX they told me nobody was home when the package was delivered. After explaining to them that we were home and had signed for the mini, they transfered me to customer service in ... New Deli! Just try explaining these circumstances to someone who doesn't really understand English or life in America. Took forever to cancel, refund and re-order the item - all because of FED EX. Yet, the item was ordered with next day delivery set for 23 Dec, 2010. Package didn't arrive. When I spoke to FED EX they told me they wouldn't be able to deliver the package until the 24th and guaranteed it. No luck. When I spoke to them again, they said they were sorry and that the item would arrive on Monday, 27 Dec. Again, no luck. What was the excuse... the weather as snow moved in. Still not done with this nightmare. I was visiting my son in Virginia for Christmas. I live five hours away. I had to go back to work on the 29th so the 28th was absolutely the last day I could wait. They ensured me the package was on the truck at of 04:00 a.m. on the 28th and would arrive by 17:00 (5 p.m.). Great, now I have to wait all day to leave late and arrive later. Nope, the package didn't come because, as they told me, it was never suppose to arrive until the 28th. This was from the same person who guaranteed me it was on the truck earlier in the day. Are you kidding me. So now I have to change the shipping address with another 7 - 10 days wait time. Well, that if they actually get it right this time. Never again. I've never had problems with UPS... NEVER! I've had more than 100 items shipped UPS (EBAY) without delay and normally early. I don't care if DELL or anyone else offers free shippping by UPS, I'll pay for the shipping by another handler. These guys are absolutely the wores and who actually knows where this story will end. I'm now in North Carolina and my wife still doesn't have her present. Could be I'll have to take a trip to New Deli to get this done right. It'd probably be faster. Why can't this company just be truthful and earn some respect. I hope UPS put these duds under.
tracking info wrong!!!
I ordered something online which uses FedEx unfortunately. Per their tracking info, they "tendered to USPS for delivery" on Feb 09. On Feb. 18, I went to the post office to inquire about said package. Why did the postal clerk come back and say they never scanned anything from FedEx for me?! This package originally shipped Feb. 04. Today is Feb 20. Can somone please explain what has happened here? Maybe a Fedex employee decided to keep my package for themselves, or it was damaged or lost. Whatever the case may be, wouldn't it be good business to tell me and not lie?! I've tried contacting FedEx, and I am not holding my breath for a response. Anyone willing to get a class action lawsuit going? (halfway joking)
The complaint has been investigated and resolved to the customer’s satisfaction.
ya fed ex sucks they almost killed me like 4 times with there rutheless drivers and then as a customer they got the wrong package and then called the the cops on me 4 disputen my prob to them .all n all i think bad managment and a--holes hire a-- holes .
Did you conntact the company from which you purchased the item?
The problem might be that FedEx never picked up your package from the company.
I've purchased several items online that had a combination FedEx/USPS delivery, and I've never had a problem. FedEx picks up the package from the company from which I placed the order. delivers the package to my local post office, and my letter carrier delivers the package to my house.
not delivered on time
I ordered choc. covered berries item was supposed to arrive 2-13-10 item did not arrive till tuesday the16th by then package was no good. Fedex claimed bad weather was reason it did not arrive however weather was fine all roads was clear as ups and even the freakin post office had no issues. So the company i bought choc covered barries from gave me another free order and that package was supposed to arrive this past thursday 2-18-10 as of today 2-20-10 package has not shown up and item will be spoiled again. On last order fedex stated that weather was bad 2-19-10 however weather was fine.
The complaint has been investigated and resolved to the customer’s satisfaction.
fed ex bad driver
I want to make a complaint about a fed ex drivers. Last night i got off on the Sadieville, Ky exit coming from the north on I-75 and as i was crossing the bridge over the interstate one of the Fed Ex trucks got off on the Sadieville exit coming from the south on I-75, when he got up to the bridge he ran the stop sign and i had to slam on my breaks to keep from hitting him due to the fact that he ran the stop sign. I had my wife and 6 year old son in the car with me. I did not get the truck number because he didn't turn off, he went straight through the stop sign and continued on I-75 North and i didn't want to chase him down. I hope you can find out who this driver was because this is totally uncalled for and could have killed all three of us if i hadn't seen him and i hadn't slammed on my breaks.
The complaint has been investigated and resolved to the customer’s satisfaction.
There was a fed-ex driver driving out of a parking lot at 142 Railroad Ave Westminster, Maryland like a mad man almost hitting another truck in the parking lot his tag number on his trailer was z-55494 watch out this nut!
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with FedEx. Make it specific and clear, such as "Delayed Delivery" or "Damaged Parcel."
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Every time I have a fedex delivery, I have a problem. I never have trouble with UPS. This time the driver dumped a 52 lb package on the front porch of a multi-unit dwelling and didn't attempt to let me know it was there. I had no way of getting the package up one flight of stairs to my apartment. Why couldnt he bring it to my apartment door?I complained, and for the second half of my shipment, several days later, they promised me it would be delivered to my door. It was, but the driver didn't even bother to knock. I had to struggle to get a 115 lb box 2 feet over the threshold and lay it down flat. Several cuts and bruises layer, and a scraped wooden floor, I'm pissed.
I would just be happy you got your tv within the time frame they promised. Just call your local depot, ask to talk to a supervisor, and let them know you would appreciate it if drivers read signs about where to leave deliveries.