Complaint Rating:

Company information:
belle tire
28501 dequindre
Madison Heights, Michigan
United States
Phone: (248) 543-6444

In Nov. of 2007 I purchased a new pair of tires at Belle Tire of Madison Hts., MI. for our 2003 Dodge conversion van. Recently (about a week ago) I noticed a shimmy in the front end while driving to work. This only got worse over the next 2 days. Upon inspecting the front end myself I recognized 2 indentations in the outer sidewall of the front right tire. I knew immediately that the tire was getting ready to throw a steel belt. My wife brought the van to the Belle Tire where the tire was purchased to see what they were prepared to do about this.
The person who looked at it tried to give my wife a song and dance, stating that the tire must have been removed and placed back on incorrectly (absolutely not true). The brakes on the van were done back in November just after the tire replacement and the van was driven to Florida and back and has been driven daily since then with no issue until about a week ago. Since my wife has no expertise when it comes to auto repair it is my feeling that this unscrupulous repair tech. took advantage of her to the tune of $243 by replacing the rim and putting the same tire back on the vehicle. I am thoroughly disgusted with this result and feel that Belle Tire should own up to the poor quality of their workers. Because of this transgression I will no longer patronize any Belle Tire establishment and will warn anyone who inquires of me to "STEER CLEAR OF BELLE TIRE."