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Hi, I have purchased a fastrack watch costing 1595/-. The problem is that the watch is not running according to the correct time even I took it to the service center for more than 6 times. I am not happy with the service which I get from titan company. The service people are also not responding to the problem at any cost. Im fed up with that and iam raising a complaint on the bad service. Please help me with the problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
Even my watch is not working properly. i bought it for Rs.2100 a month back.
The watch slows four to five hours back according to current time.
Really frustrated with this kind of quality.
Need urgent assistance from the company.
Please contact me on +91- [protected] / [protected]
My watch is running 5 mins slowly, bought one month back only... Bought at the price of 3195 but this problem, really frusturated..
Dear Vanita Nigoo,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on [protected].
Sincerely,
Steve
It's the same issue which is faced by so many people if you check on internet, including myself... made a mistake with purchase of this brand watch... Have been to outlet for more than 5-6 times and its back to square one after few days...
Dear Srinivas Rao E,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on [protected].
Regards,
Steve
Dear Srinivas Rao E,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on [protected].
Sincerely,
Steve