FanAuthentics
reviews and complaints

I placed an order with back in sept 2016 for some Dallas cowboys legging, It was shipped to the wrong address, I verified this with UPS and was told to call the company in which I did on several occasions. I left messages and emails but no responses were ever made. My address is 1635 50th Street San Diego Ca 92102, it shipped to 1535 50th Street, I don't understand, because in order to get paid you have to have the correct address off my credit card. I( have sent numberous emails and phones and they not responded.
The tracking details for these items are as follows:
1x Love Dallas Cowboys Cotton Leggings - Premium Ringspun Cotton / Spandex Leggings / XL
>>
>> They are being shipped via USPS to the following address:
9400111699000284974929
and order number is 15056.
Cecilia Pierce [protected] or [protected]

I placed an order November 25, 2016. It's now March 3, 2017. Still have not received my lamp. I called my bank in December to dispute the charges. My bank gave me my money back and went after you . I got a letter that said I have to pay back the $40 because you say USPS dropped my product off on my porch on 12/31/17. I have never received this item and I want my money back. Order #36162

!warning!
do not purchase anything from this company! all of their reviews are negative, and here is why! i personally purchased a product from fan authentics. It took over 2 months for me to receive my order, and when i did finally receive it, it was broken. I tried on numerous occasions to contact fan authentics via phone call. (when you call their customer service number, you are forwarded to a voicemail. After leaving numerous messages, i have yet to receive a return phone call) i have also tried on numerous occasions to contact them via email. (i have yet to receive an email from fan authentics regarding my emails) i have also tried on numerous occasions to contact fan authentics via their facebook messenger. (they state that someone would contact me within a couple hours. I have yet to receive a reply from fan authentics) considering they state that they can be reached 24/7. I have also filed a formal complaint with the b.B.B. (yep you guessed it. The b.B.B. Has yet to receive a response from fan authentics regarding not only my complaint, but all of the other numerous complaints filled against them from numerous other patrons) yet fan authentics has the time to delete all of the negative comments placed on all of their facebook posts.(note they are unable to delete the hundreds of angry likes on their facebook posts) i am a person that will not stay silent and do nothing while fan authentics continues to attempt scamming any more people out of their hard earned money. Please share this post with the rest of the world about this shameful, rude, and selfish, company that has no consideration for others.

I placed my order September 9th and as of October 27th still have not received my order, have sent 4 emails with no responses, every call made you are never allowed to speak to a customer service rep you have to leave a voice mail and my 6 calls never received one response. I usually tell people not to place internet orders, but am a big Chicago Bears fan and they got me for $130.00, which they didn't have a problem taking from my bank real quick. Their website ad states easy returns, how is that when you don't get your order? They state you can always reach them 24/7, how is that when no live person answers the phone and no emails are returned? This seems to be a big scam company! I had a lot I could have done with my money, will never do this again!

They said that my order will be delivered in 7-10 days but it never showed up. I made my order in early March and it is now late April so I guess they decided to keep my money. Tried to call them but no one picked up the phone, they also did not respond to my messages. Very bad company to deal with. I will not give up until I get my order or my money back, and I definitely will not order from FanAuthentics ever again!