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benefits
Now they have locked my payment card so I can, t gey what little money I made last week. They also gave me an extra day next week but all that was is to see if I am still filing my complaints. The next complaint is going to be against farah on the way she had that meeting sat up, ignoring the real problems but I knew in advance she was coming so I kept my mini tape recorder going the whole time. You have had more than 5 people call you out on the way you question them you play mind games you ask a person a question one way the then you repeat the same question 2 - 3 other ways to confuse a person. My therapist said thats what you was doing just that and you should not be playing with a delicate mind. It was just a month ago that I loss all my memory and still don, t have all of it yet. So I can file a suit against farah now on those grounds my doctor said I could after the way you was questioning me. Plus one more that the labor board I could file a law suit against family dollar from the top to my district133 for blocking my funds on my pay card then canceling it
mangers
i don, t know why these mangers keep treating me like i don, t know anything.mr.matherson was suppose to call and talk to me but they sent this women name Farah and another lady that works with her to come and talk to me but the person i talked to at the labor board, and the eeoc said family dollars was in the wrong ganging up on me, threating me, discriminating against me, the person at the FDA AGREED WITH ME ABOUT THE FROZEN FOOD SECTION THAT YOU CAN NOT PUT OUT COLD FOODS BEYOND THE DAY THEY THEY COME .SOME WAS PUT OUT THRUSDAY ITS ON CAMERA I HAVE A PICTURE OF IT.BUT THAT IS YOUR LEAST WORRY YOUR BIGGEST WORRY IS MOLD IN CURRENT PARTS OF THE STORE INCLUDING THE FREEZER
mold in current places
I have tried talking to you all over and over but nothings being done about my claims.I have a lawyer in eoc, labor board, epilepsey foundation of america, legal aide, and naacp.We can settle this in court or out of court because you all have the most to lose.Still this way fire hazard .Now i wonder who i call about the mold in current places in the store.20pictures of not only my store but others to were sent to the better bussiness bureah
whole family dollar store
sense i strated making my complaints from the top to the bottom either won, t talk to me, answer my phone calls, won, t even tell me when i work have to here it from a snitch.how can anybody live off no hours of work, to come back to work after major surgery.it can, t be done.if they can make them clean up there storage room they could have been done got back in touch with me.when i got my schedule for the week i had 1 day.but they call themselves feeling sorry for me and had her to change from 1 day to 2 days which will still only give me 4 hours.i am not the one who needs pitty worry about yourselves from the top to the bottom
my job and hours
I went and tould my manger that i have to have major surgery friday and ask if i can do it another day she had to call the district manger over133 district.The 2 are trying there best to discourage me by giving me less than 5 hours all week.Jackie dosen, t even have a thing to do with the hours at my store except my hours which is discrimination against me sonya prove that was the case when she tould me she had to call, jackie about my hoursby doing this to me and demoting my former manger the shelves stay empty, people go in looking for stuff and it has not been put out yet.Every u boat was still stocked yesterday and pallets to.Was, n, t nothing but trash all around because they was to lazy to put up any cages for the boxes.I kept the shelves stocked, the u boats empty, cages up for boxes, recover, and that still aint good enough for them.It is mainly the district manger and the store manger.But i just come back from the store and i asked her why i only got 4 hours when she can split more than a 100 hours between 4 people and all she said was we all ready talked about it .I didn, t talk to her she could not even tell me to my face she wrote it down on a sheet of paper and tould one of her snitches to give it to me.Now she is blaming human resources for it, and about my hours, discrimination, racists, threating me, and harrasing me .How high up dose it go that they kissing butt because of me to keep there jobs.No wonder won, t nobody get back in touch with me at either one of my emails or write me because no one answers the phone when i call.They should have tould me what progress has been made.I have 29 people that went through, or going through what i am, 17 groups people that has discriminated against by family dollars
cold foods
When the truck comes in with all the cold foods it is said that you have at least 15 minutes to get it all put upbut i went to this store this morning 185 is its number the cold foods sat for more than a hour before the manger put them up all of those items was suppose to be discarded or taken back but no she put them out anyway i know because i work at a different family dollar store.If she had not been so pre occupid she might have got it out but she was following some young man all around the store as if she exspected him to steal something
asst. manager used customer credit card and purchased items
I went to family dollar yesterday October 11th 2015. I purchased a Swiss ice tea and got 50.00 cash back at 4:34 pm. I dropped my card in the store, the asst manager waited until 4 hours had gone pass to use my card to purchase some things. I went back looking for my card he was acting suspicious about the entire thing. I asked him to run back the cameras. He was going to until I asked him did he mind me calling the cops, he asked me please not to call the cops, if he gave me the money would I just leave the store. The cop came nothing was settled. I received my card back but he put on gloves when my card was returned to me. He admitted to using my card this morning to the store manager.
unprofessionalism
As I entered Family Dollar yesterday 10/11/15 I heard loud laughter, profanity and personal information. I continued to shop (I thought it was other customers). However, I discovered the noise I heard was coming from the all black staff of Family Dollar. As I proceeded I was waited on by a young black man and I remarked to him “you guys need to be more professional.” He just ignored the remark. He stated “thank you ma’am” and I reply “you’re welcome sir.” Now I’m not sure he wasn’t trying to refer that I was too old in which I’m not, just in my late thirties. Anyway, he didn’t seem to be too concerned. As difficult as it is for young blacks to find employment I was more than concerned and out raged. I also heard several customers state they will look elsewhere to accommodate their needs. Possibly another establishment. The disheartening fact of this is it is a recurring happing at this store. I hope someone will check out this matter soon.
clerk attitude and lack of assistance
During my visit to Family Dollar today, I ask the clerks to help me locate the plastic spray bottles. After much consideration, the clerk at the register said they were by the yellow pole. There are several yellow poles in the large store. Most stores this size have isle numbers. The other clerk that had been standing behind the counter 30 plus minutes refuse to answer me the first time when I ask her to tell me what the register clerk stated. After asking if she found out where the bottles were she replied to me with "huh" instead of "ma'am." In addition to this attitude, there were 12 customers in line waiting for check-out. The lady with Multiple Sclerosis ask if she would open the other register. She said, "No." Apparently, she had no responsibilities at the time. It appeared that she had a problem with my skin color. I will shop at another store in Talladega or out of town.
smoked sausage pkg of 14 in the cooler
The register rings up the Bar S smoked sausage at the cost of $5.50 per unit price but the shelf clearly reads $5.00. I told the clerk that they have not changed the cost on the shelf and I didn't want to pay $5.50. She didn't ask her manager for a cost override either. They knew I was there last week and they don't care about the consumer protection act...
Read full review of Family Dollargeneral poor condition of the store
I am lodging a complaint against the store located at 2372 cleveland ave Columbus, oh [protected] I am a 20 years resident of north linden as well as a neighborhood commissioner in north linden. I really believe it would be better to close this location rather than leave it open in the deplorable conditions I saw it in this morning. Everything from your...
Read full review of Family Dollarstore heat
Shopping in this store is virtually impossible due to the extreme heat in the store. The store workers are exhausted from the heat and the customers don't stay long in the store because it is just so uncomfortable to try and shop. What is wrong? Is this company so cheap that they can't afford air conditioning for the workers and the customers. This is abuse of the workers. The conditions are horrible. They are running fans behind the counter but it doesn't cool anything and it doesn't help the customer to be comfortable enough to shop in the store. What is wrong? The employees are all doing their best to make a terrible situation better but there is nothing more they can do. They are left helpless by a management that obviously just doesn't care about the customer or the employees that work for them. We are told by the employees that there is some part they have been waiting on for over a couple of months to fix the air. So what is the hold up? Nothing takes that long. One of the employees in the store has asthma and nothing has been done to accommodate her while this part is taking so long to fix the air conditioning. If this is the way that Family Dollar runs their business and treats their employees, I am not going back. It is very hot here, where I live and no one should have to work or shop under these conditions when they don't have to. This is both shameful and ridiculous.
would not honor my 5$ off any purchase of 25$ or more
I went shopping at my local family dollar store #09003. I spent 26.00$ before tax after tax it was 28.28$.i proceeded to give cashier my coupon for 5$ off any purchase of 25$ or more, cashier would not let me use it saying that after coupon my total would be less than 25$, so I left paying 28.28$ VERY UNHAPPILY. I TOLD HIM I WAS GONNA COMPLAIN . AS I...
Read full review of Family Dollar and 1 commentgarbage
Regarding the dollar store at 5255 n. Milwaukee chicago, illinois 60630 store#05440 in the past two years i have made so many complaints to the store itself and to the city of chicago. I live about a block east from this store and the amount of paper and garbage that blows down the street because of them is just over whelming. I was complaining to them...
Read full review of Family Dollar and 6 commentsaccused of shoplifting (black)
My sister and I were charged with stealing because the manager jennifer vargas said we went down the wrong way in the store. She lied under oath in court. She only profiled us because we're black, its sad that you have to follow a store lay out in order to be an innocent shopper. Do not shop here they do not respect black shoppers or black employees~
Read full review of Family Dollar and 1 commentMisconduct of manager
I was falsely accused of shopping lifting. I have no record and have never ever taken anything at all. The manager Mrs Detria blatantly accused me of this and when I proved her wrong she picked up and item off the counter and accused me of taking this. I got really upset and began to inform her that I didn't appreciate being wrongly accused. At which point she informed me she didn't get paid unless she pressed charges. I waited for the police to come and she pressed charges. What the police didn't not see was her grab a bottle of something and spray it in my face. She also tried to trip me. I will be pleading not guilty and suing your company if something isn't done about this incredibly rude woman.
The complaint has been investigated and resolved to the customer’s satisfaction.
contaminated ice coolers outside
Family Dollars Ice boxes outside for the public to purchase ice are contaminated with cricket crap and urine and who knows what else. There was a loud putrid odor coming from inside of the ice box as well inside of the store. The female workers knew of the contaminated ice but was willing to sell it to me anyway. Even a female customer in the store knew...
Read full review of Family Dollarno cashiers always on break
Always a long line.
Only one cashier but you have to wait for her to come to front
Messy messy messy.
This location is right on highway sometimes the first store our visitors see.
I have yet to ever see a manager or asst. When I ask there always gone or on break.
We have a dollar general and a Fred's I will be shopping there.
Tired of the rude and no work ethics of your store.
I have 10 brothers and sisters and lots of family so it's not just me.
Good luck!
Stood in line 20 min. To find out there was only one employee in the store. The "2nd" employee was on break and not in the store. Besides being completely bad customer service, it was putting the life of the cashier in danger who was by herself and an elderly woman. The line was very long and she was doing her best.
Just think that the time you had to wait might have saved your life. What if you were supposed to be in a car wreck and having to wait saved you from it? I always try to see the positive in any negative situation. Perhaps they had a call out that day, and the two employees were left to cover the shift. Perhaps the employee who was on break was over her break and really needed it. While I see your point in the danger, there is no more danger in being alone than there is in a crowd. Just look at the shootings that occur in public places. Most, if not all, are in crowds, not solitary situations. Just be patient, and be blessed. And thank the employees who were there to help you.
Fredericksburg va 22405
The Family Dollar Store on South Taylor Road has no air conditioning. The employees just had fans, and it was extremely hot in the store. This is unhealthy for shoppers, and workers to me. The Health Department should investigate these working conditions. I was informed by an employee that the units were not working.
i had a ride to go to the store somehow the person i was riding with found my card and used it without knowing it until i got home and relized there was a transaction made without me authorizing it and i want my money.
Was your PIN with the card? If so, then there isn't anything the store could have done to stop the transaction. If it is a credit card, report immediately to the credit card company. In either case, use of your card can be stopped instantly as soon as you make the proper report by phone.
A/C is a luxury, not a necessity.
sexually assaulted
Family Dollar 4310 Market St Wilmington, NC 28403 I was sexually assaulted by a store manager on june 3, 2014. I was in a store isle looking for flower pots beginning the only person in the isle the manager came up behind me and grabbed my behind and then laughed and then said it was a little touch. I'm angry, hurt and humiliated do to the response after...
Read full review of Family Dollarharassment by store manager
I went to the store and upon leaving manager chased me to another parking lot accusing me of stealing and made a big scene spraying febreeze n my friend n her kids eyes slammed the door on me causing injury and after he quit going crazy he walked to his buddy which was recording this and yelled world star hip hop which is a website so now i beleive it was a set up n the febreeze was plsnted in my bag well to make it short it's aLl over imternet sites n I'm being teased can't go public without being talk bad too..he lost hIs job but I want to sue or something due to injury and the stress he's caused
The complaint has been investigated and resolved to the customer’s satisfaction.
store has been open for a while and they never have their parking lot lights on, the location is on a curve and the driveways are hard to see. also the business signs have never been on. thank you bill
About Family Dollar
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Overview of Family Dollar complaint handling
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Family Dollar contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click up if you have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar headquartersPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
Most discussed complaints
fraud & cheating! 18 (opinions to this review) Assistant manager 8 (opinions to this review) Manager and assistant manager 7 (opinions to this review) Ordering online for pick up at store. 3 (opinions to this review) District and store manager. 3 (opinions to this review)Recent comments about Family Dollar company
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