Family Dollar
reviews and complaints

call your heath department it is unlawful to out dated items

you would be suprised at how many grocery stores sell out dates. Most of the time with food and medicine, you buy off the clearance rack, you purchase at your own risk. seals have been broken, it has been left uncooled and returned to the cooler, any number of reasons food goes on clearance. I work in retail with one of the few stores, that we check for outdates and dents. If found we destroy them, we do not mark them down. most of the stores i shop will sell dented cans. did you realize with a dent in the can depending on where it is, most likely the seal has been broken? there is one local grocery store, where i live that was selling in the clearance refridgerated section, pillsbury rolls and pizza crusts that were at least 4 months old. how can something go that long? i understand up to a month maybe. i buy outdated milk, if i am going to be using a large amount to cook with that day or the next. most of the time there is nothing wrong with it. when i was a kid, we could keep can and boxed goods for up to 12-24 months sometime. depending on what it was the the deal that it was. i came from a larger family and you have to spend wisely. so don't be to hastey to critize family dollar for this. after all, you are the one who didn't look for the date when you purchased it. think about that.

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Wow. So much drama at a minimum wage, dead-end job... It does sound like work conditions weren't the greatest, but you failed to provide any evidence of discriminatin. Sounds like its just best to find another job.

The last couple of visits that i had made to a family dollar located in Richardson, Tx were the rudest moments of my life. I needed help finding an item and I asked one of the managers or assistant managers and she was very rude to me. She made a mean face to me and responded in a very rude manner. She was short and had green eyes and I think her name started with an S. She and another lady where sitting on top of some boxes of paper towels or something like that. They had boxes all over the aisles and they were just sitting there and laughing, they weren't working. To my perspective you dont treat your costumers this way. I think if they need help you as an employee you should help with a nicer atittude. This wasn't the last time i went back to that store. The second time i went back they were there again sitting and laughing and not doing their job. I saw two other ladies working at the front and i asked them for help and they were much nicer than the other young lady with green eyes. I think the store manager of that store should be fair with all her employees and make them all work and not just two and the other young lady not work.

Thank you for your time.
I want to be anonymous.

Talk about uneducated, learn to spell? Yeas, something falling on you is bad, except that the totes are stored at ground level in "most" Family Dollars, unless your Thumbelina. Ever work in retail? You would be rude too if you had to deal with the level of ignorance and disrespect that "most" customers afford to the cashier(s) and other store employees.

if we stop shopping in there stores I thinks they will start to act better, let's go to a store that wants our money and our business,

Policy IS policy. Then what he tells you goes. If you don't like what he's saying, you have full rights to leave the store and take your business else where.

As for business attire and regular clothes, Do you go there in a full on Armani suit one day and the next day go there in half ripped jacket and cut off jeans with slits on the butt and stains? because that would be my definition of 'someone who cant afford to buy those things'

what does the comment about the other black people shop freely have to do with anything? If it really had to do with racism (if all parties were black) then that would be a moot point because now he's watching you not because you're black, but maybe because you are shady. And if you are not black and everyone else there was, again, I do not see how that is racist, he assumed that you couldn't pay it? he may have just not liked the attitude, i do not know. but i am not seeing anything that has to do with racism anywhere.

And about the store, I didnt know all stores had to follow a certain policy, if one store wants to do things a certain way then they are more than allowed to.

but lastly, there are thousands of stores, I am quiet sure that even if that store was the closest store to your house, you could have walked out of the store and went to another one and purchased your items 2-3 minutes later than you would have originally purchased and been back home in a timely fashion to cook and eat and do all the other cute things involved.

This is a public site. Get your personal information off this post.

Wow. You seriously just gave out your phone number over the internet on a public forum site? That's just asking for trouble. If you're this stupid, I bet you would be stupid enough to steal from family dollar. Get a job and get off welfare, and go buy your dogs some real food.

I was also an ASM for Family Dollar for a little over a year, but three days ago i got terminated because i have a felony record. I am fighting my employment ... Send an Email to Mike Bloom the CEO and have as many people you know and whom can complain about it saying that they have seen this... I sent the email to him about mine and the next day i got a call from our DM he said that they will be contacting me this coming week by tues. maybe and not to get my hopes up it's not a promise but it is looking very promising that i will get my job back! I hope your situation gets better and that this may help you...

who are JENNY and AJ? WTF are you talking about

I also work for Family Dollar and our whole entire staff is harrassed by our store manager and the dms tell you that they cant tell her what to do in her store when you contact them with a complaint. My store manager lies about store policy and refuses to give me or the other employees an employee handbook. I have had my comments from a Pip read to other staff members (I was issued a pip from the store manager because I was 2 minutes late and I called the manager who opens the store late at least 15 min everyday for the past 4 years to tell her that there was construction up the street from Family Dollar and that I would be a few minutes late because I am always on time she says okay when I got there she gives me a pip stating that I need to be on time and ready to work my shift and if I was late 3 more times that I would be fired. I said I called you to let u know i would be late its not like i didn't call she said it doesn't matter. I couldn't believe it that after the 4 years I have worked for the company everyone calls if they are going to be late I have worked and hour later or so because someone called her and said that they were going to be late and I stayed on there behalf but I get a Pip anyway and I wrote under the comments exactly what I just said she read my comment to two employees in the store and they told me because they were uncomfortable with the whole situation when I reported it to the Dm he tells me he cant tell her what to do in her store. I said to him so its ok for me to get a PIp for being a 2 minutes late and I called and if I am late 3 more times anytime in the future I would be fired he said yes. So I asked how was that fair the manager that gave me the pip is late opening the store at least 15 minutes 5 out of seven days a week and he knows it because I have to call him to locate her because customers are outside angry because they cant get into the store and there mad at me because I work there and I don't have a key because she is late opening the store every morning and I'm there on time but im only the cashier I have to call the dm because there are customers outside flipping out at me and delivery trucks are angry because there on time schedule but i get a pip because I was 2 min late and when I reminded him of this he tells me we are not talking about her we are talking about me. So I called the alert hotline and sent emails to the corporate office and they sent someone from loss prevention out so I could file a complaint in person and everytime I have a problem I just do the same thing. Things are a little better but at least I have my complaints on file so if things escalate Family Dollar cant say that they never knew what was going on I try to tell the rest of the staff to do the same because maybe if more of us file a formal complaint Family Dollar will have to take resposibility for training there store managers to be proffessional at all times like they expect us as cashiers or asistant managers to be professional in the workplace at all times because if we don't we will be fired which means they should be fired as well.

Hi,

I'm in Mass. I had problems with my boss, once..so, I called the Div of Unemployment. They told me that I was better off getting fired and then challenging the firing..at the unemployment office..then, quitting the job..It's a mean world out there and jobs are scarce..

Try to ignore those people. Send a certified and registered letter (from the US Post Office) politely asking for a meeting with the district manager. When you get the appointment, politely present your proof of harrassment and ask for a transfer.

While you're waiting for your appointment, speak to someone at your community center..a counselor/peer/mentor..someone you trust and respect..ask them for advice.

It the situation persists, go to the unemployment office..run by the state, your state and file a complaint.

Good luck.

he probably killed himself too, since he couldn't get the discount of gas at the local 7 who did that quiet a few weeks back to save 3 cents per gallon if you use cash not credit.

That seriously sucks. Some people are just not happy unless they are being rude.

I can't believe you replaced our sweet and friendly hard working store manager at store #8240 with this monsterously rude woman. She is loud and obnoxious, the one time I was in the store, as I won't be going back, I had to wait for her to finish smoking out the front door to get checked out. I am sure I am not the only customer you will have lost due to this decision. Furthermore the store manager in there now does nothing but run her mouth about the previous manager. Very unprofessional.

i used to be employed regularly than my hours got cut to 1 day a week.but sense that happen people are coming in to buy stuff then walking right back out because the stock has not been put out sense it got there.all the you boats are full and pallets to.they getting another truck in friday and they aint going to have no place to put even half of it without no you boats or pallet because trash is taking up the rest of the place. when i was working regular getting my parttime hours for a solid 2 months i went without a day off because when the other employes quit, took a leave absene i came in everytime to work because of this.i was hired as a stocker but my old manger never got a chance to train me on the register because me and her was to busy trying to keep the store going .the district manger lied like she sent us a lot of help when she was only sending 1 person at a time to work in the storei got all my time sheets from when i started to this week.the store manger has cut my friend hours and gave them to her snitches in which she make sure they get overtime by sending them to other family dollars and work.that is out right racists, discrimination against me and my friend and me because i am disable.i was the best worker they hadeven the district manger knew i was but she only had one thing to say cut his hours because of the budget which was a lie .how can you hire somebody new, pay overtime, cut my friends hours.the budget didn, t have a single thing to do with this.racists and discrimination

Terrible service, discrimination and racism
The 1st time she don't let me take a car and I walk with
Heavy bags and my son, the second time she don't sale me a prepaid card
I found there . She was very aggressive .

I went to Family Dollar I'm 136 in Concorde keep on some ladies items which were half price this went very well I got my items and went home I showed them to my mom hey wanted to get some for herself any ride we went to the Family Dollar close to her on Concord Parkway in Kannapolis she's got her items just like mine only they were $2 higher than mine were anyway we got home look at the receipt I realized we had been overcharged by $26.90 we got nothing for half price anyway so I called the lady and she told me to bring them back the next day and she would make it right I did . She or her manager would not give me my refund back so needless to say I will not be going to Family Dollar to do anymore shopping at all I hope this keep someone else from being ripped off like I was!

I am so sick of Family Dollar on Galatin Avenue. Ray (the Manager) never takes care of the property. My daughter and other kids wait at the bus stop on the Coffey Street side of the store, the sidewalk is still packed with snow and icy, kids are sliding and falling. Ray should have shoveled there and put down salt, it is very dangerous. There is always trash laying around also.

He hires the youngest employees that talk on their cell phone the whole time they are checking people out, very unfriendly and miserable people work there.

I started driving to Dollar General instead of walking to Family Dollar because everytime I go in there they are either out of bread or milk...He does not know how to do inventory apparently because he is always out of things several days before a truck comes in. I go into Dollar General and they are NEVER out of anything and always have so much more than Family Dollar.

Another major complaint is that sometimes when I go in there, no one is at the front register and I will ring the bell and it takes 5 to 10 minutes for someone to come up to the front. One time this past summer there were 5 people at the register including myself and no one was up there and the lady behind me says "this is bull sh--" and walked out with the basket in hand stealing the stuff from the store.

There needs to be new management and new employees with actual rules like "No personal calls while checking out customers" and "look customers in the eye and be nice and happy" I was a cashier for 5 years and I was good at it, there is NO excuse for what goes on there.

There needs to be ACTION done about this!

My name is Debbie, I have recently not made a smart decision and got into some trouble, I live in the small town of Chandler. No matter what I have done it was my decision to do it! Peggy who works in the family dollar in Chandler has been talking about me to other employees in the store AND IT WAS OVER HEARD BY A FRIEND OF MINE! IT IS NOT HER JOB TO JUDGE ME! IT IS GODS JOB TO DO THAT AND I HAVE TO ONE DAY STAND BEFORE HIM AND ANSWER FOR WHAT I HAVE DONE!

PEGGY WHO WAS THE MANAGER OF FAMILY DOLLAR HAS BEEN OVER HEARD TALKING ABOUT ME! I don't care that Peggy judges me that is her stupidity! I also DID SHOP AT FAMILY DOLLAR. I won't shop there anymore! Peggy has told the girls who work in the store that they should not be nice to me because I do drugs, it does not matter what I do or don't do drugs...it is not peggy's business to tell employees of that store not to be nice to me! I WAS A CUSTOMER OF THAT STORE! Who does Peggy think she is talking about people at her place of employment in which people can over hear her?

I may have made a mistake but I MADE THE MISTAKE...LEAVE ME ALONE!

my name is melissa hendrix i was resently let go from family dollar for all the wrong reasons i think the boss is raceiest and she said she hired me because she had to and then she said she was gonna let me go cause iwas wrote up twice and the other girls who are african american said they were wrtote up more then that and still have there jobs i think they are unfair and they do things they shouldnt and they need to use all the camaras and not just the ones by the cash regester and i also was not trained right iwas told to get on the cash regester and go i said i need to be trained and she said if i train you i will show you a few bottens then your on your own i think that this store needs to be looked into as fare as the way they treat there employees and she never really was fare and treated me different and took advantage of me all the other girls are still there and she liad to me about why she let me go she said it was the payroll and it wasent just me then wahy did she fire the white girl first and the only one with a child at my age that worked there when she could have let one of the otheregirls go first and wh doesnt she send our write ups to corpriate like she is supposed to thats what she said just please look in to family dollar store #6040

This manager at family dollar store at Greenville is rude to customers and employees.
The store is in White Horse Rd. next to Pete's restaurant.
two weeks ago I went to exchange a picture frame, She treat me like I was nothing. I waited for more then 30 min, before she even try to take care of my exchange .
The cashier keep on calling her; The cashier apologize to me, but the manager did fuss to me an her about calling her too many times.
I ask the cashier a number to call to complain and she said. " She wasn't no authorized to give up a number".
Did some one know a number to call and complain?

The manager at family dollar is a homewrecker.She makes it a habit to pick up on married men while she is working, she has had affairs while she was on the clock, company time.She has caused alot of heartache around this town and numerous people wont shop up there because they dont want her picking up on their men.I wont shop up there and i spent alot of money up there at one time.She is a nasty woman and a bad manager she has had alot of employies that have quit because she is hateful.

I worked for FDS for 8 years, the idea of how things are to work is great. all of the programs developed should work, but they get lost in the implementation. they go from VP to RVP to DM and at this point SURE becomes SH**. and the only one that gets the blame is the store manager. the tools provided would be more than enough but the RVP takes from them and then the DM takes some just to look good. and the manager must make do with what is left over. 52hrs or more at salary pay. if only they would follow the program the way it is ment to be. there would be no better place to work. if only they valued their most valuble asset, THE STORE MANAGER. by not taking care of the manager it just makes it a bad place to work were everyone fends for themselves in the store and this can be a financial disaster from a LP point of view. this is another area that is not running as the books say it should. Just about everyone who works there starts to still from the company because of the way they are treated or because they see that no one cares, if you report it you get investigated and you get fired. do not rock the boat, do not bring attentiion to this region or district because you will be fired... what is that all about? you must play their game or you will not be in the game for long and they will make sure you do not find work anywere else.

I am totally unhappy with your Family Dollar Store. I have never had such a rude, disrespectful, insensitive employee of your store in my life. I will not go back your Family Dollar Store again. I was originally going to go to Dollar Tree, and stopped to pay a little extra from the Family Dollar Store on North High Street in the Short North, in Columbus, Ohio. I am thoughly discussed with the treatment I recieved. Remember, The economy is in a recession, Jobs are Scarce, and I dont have to take the employees treatment of me while I was there., AND THERE IS TOO MANY COMPETIVE STORES THAT WOULD APPRECIATE MY BUSINESS. Darious, An Afro-American is TOTALLY RESPONSIBLE FOR HIS SEXIST DISCRIMITIVE UNCARING ATTITUDE I HAVE FOR YOUR STORE. I WILL NEVER, NEVER GO BACK. If you really cared about how rude your employees were, you would make your site more accessable. You dont deserve to be in business, when you are not concerned about how your hired employees treat the "Paying Customer". GET A GRIP, OR YOU WILL NOT SUCEED IN THIS COUNTRY. I have owned and operated 3 businesses in my life, with 1 still going strong, and believe me, Customer service is the utmost importance of any businesses, DO YOU GET IT! JC. my email address is: bakerjeff1957@rocketmail.com. If you dont reply, then I assume you dont care. I will take my business elsewhere, and remember, for every 1 dissatified customer, that one customer will tell a minimum of at least 7 other people. Go Back to business school, because you apparently didnt learn before you embarked on this business venture. JC

well i just started working for FD after i walked into a store in winston salem nc and the gm asked if i wanted a job i said yeah because i needed a second job ! all i had my was my ss card and my birth certificate ! SO THATS WHAT I USED THEN GAVE HER MY ID LATER ! well the one supervisor asked me if i wanted to buy weeed ! i said no . well the last half day i worked the phone rang ten times without being answerd so i answerd it it was the gm ! and im went to tell the manager on duty ! wel she was out smoking weed with her cuzz! so i left ! the nexxt morning the gm is say n i stole 667 dollars that i droped it on the floor and picked it up and went arouond the corner and put it in my pocket ! so i needed to bring it back well she txt me nonstop for four hours ! and there was no way i had 667$ but ever night my till has been screewed up and im nt allowed to count it ! she has to thnak god i hate this store i wish i woulda never worked there when she ask if i wanted a job the hell with FD!