Complaint Rating:

Company information:
The Camera Professionals
Connecticut
United States
Phone: 800 496-0227
www.thecameraprofessionals.com

Less than one minute before ordering a Nikon D300 ($799) online, I called to ask if it was in stock and was told they did have it. I immediately placed the order and received an email requesting that I call to "confirm my credit card information." I called and was asked if I needed any "accessories". I was informed that the camera did not come with a "battery and charger". The cost? $199 for the battery and $299 for the charger. Outrageous! I called a week later and was told the camera was on back order. The following week I emailed and called to their attention that their current ads said they had "limited quantities of the camera". No response. I called a third time two weeks after ordering the camera and it was "still on backorder." At that point I canceled the order.