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Facebook review: Candy crush saga game 318

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Author of the review
2:27 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

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318 comments
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Miche48
Dearborn Heights, US
Apr 28, 2013 6:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My friends send me lives and I go to use them and they ARE NOT THERE! I have also bought extra lives, PAID FOR THEM and did not get them! This game is a scam FIX IT, you cheaters!

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arkie_nannyc
N. Little Rock, US
Apr 24, 2013 5:41 pm EDT

Please stop the advertisers from interrupting the games. I lose 3 out of 5 lives because of this happening. Short of my continuing to write nasty comments on each of their pages what can be done? SO FRICKING FRUSTRATING

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sajana sharma
, US
Feb 29, 2012 9:21 am EST

sir some one has maken my friends fake id please help i am sending you the link of that fake id http://www.facebook.com/profile.php?id=100003581771723&refid=7

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Dfmacky
Jacksonville, US
Apr 22, 2013 7:08 pm EDT

I keep losing my gifted lives on my ipad mini. This has happened to me 3 different times. I just logged on thinking I was going to have over 40 and I have zero, only one request to send from someone else. Talk about a sick feeling. I worked hard for those lives. How do I get them back and how can I make it stop? It has happened to my nephew also...HELP!.

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Boycott candy crush
, GB
Apr 20, 2013 4:36 am EDT

Candy crush wouldn't connect to Facebook so I followed some advice and uninstalled/reinstalled the app. Still doesn't connect to Facebook and now it's taken me from level 200 back to level 1. Screw candy crush.

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Katejade
Eagle River, US
Apr 20, 2013 7:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have recently been playing Candy Crush. I the past 6 or 7 days have I have squandered about $30. I kept thinking I was doing something wrong but now I think there's a hitch somewhere. When I go into to get extra moves it will buy them and then it will take me back to the quit or play screen & want more money. It won't take me to play and if I go there on my own it wants to take more moves.
Now I think this will just post as a comment. Does anyone know how to get a person to help? KJensen

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ebunny25
Thornhill, CA
Apr 14, 2013 6:57 pm EDT

I opened up the game one night after I got home from work last week and noticed that all 52 of my gifted lives were gone. I had no idea what happened. Now, one week later, after I managed to accumulate another 15 gifted lives, they disappeared again! I have no idea what is going on. The one thing I suspect is that there was a brief power outage at my house where my internet went down. My modem had to be reset...could this be the cause? This is really frustrating! Please give my gifted lives back!

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Lisa. D
Rushden, GB
Apr 12, 2013 8:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Its taken me quite a few days to complete level 289, I finally managed it today with 4 moves left was so excited I done it, then a error message appeared on the page and I had to refresh the page, but it didn't move me to the next level and didn't even take my score, now am very very upset because it to me so long to complete this level, is there any way to fix this!

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SuperChan
, MY
Mar 31, 2013 2:14 am EDT

i have been send back one level, and worst of all, my 52 gifted lives have Gone!
Please give back

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Brettg147
Brighton, AU
Mar 30, 2013 6:51 am EDT

On level 275, hard level and have had to use credits to beat this level twice, YES |TWICE! Right after winning both times, the game convenienbtly locks up and doesn't record that I passed the level, This is about the 5th time this has happened after completing a level, starting to believe it is a bit of a scam, apart from being a good game.

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Gemmstar
Manchester, GB
Mar 28, 2013 9:31 am EDT

Why has candy crush log me out of my facebook account on my phone? I now cant recieve any tickets or lives from 'friends' who play this game on facebook. It keeps telling me i cant connect to the kingdom. It was fine until two days ago. Please respond

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DebiC
Tarentum, US
Mar 27, 2013 12:49 pm EDT

I keep requesting for and getting tickets to move on. Once I get them and click on them to use, nothing happens. I've lost 4 or 5 tickets so far. HOWEVER, if I purchase a ticket for $.99, that always works. Would you like to explain?

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charles pusakulich
South Sioux City, US
Mar 26, 2013 7:47 pm EDT

WHY DID FACE BOOK CHARGE ME $2.10 FOR SERVICE PROVIDERS ON MONEY CARD ON 03/24/03 MY E MAIL IS pusakulich@msn.com

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Fed-Up-with-candycrush
Paignton, GB
Mar 24, 2013 1:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

What happens to all my lives that I get gifted because they do not go in my lives counter, I'm really getting fed up playing have lost over 30 lives, friends gift them to me and I never see them! Sort this out ASAP.

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Hannah Robinson
Jackson, US
Mar 23, 2013 12:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was on level 35-40 and it brought all the way back to level 25 and I refuse to play all those levels again so I need y'all to fix this problem

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Joan Derblich
Toronto, CA
Feb 19, 2013 5:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The same thing happened to me! They are very stingy with their information re the actual cost of charms, etc. What's up with that?

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Heather Ratliff
Delta Junction, US
Feb 16, 2013 2:02 pm EST

They can call me and tell me what they are doing about the situation. It turns out that my 14 year old son was the one who made the charges that I did not. I am going to sue them for this. 14 year old kids are not allowed to use debit cards and it was clearly used on his account so that he can play games and stuff. His age is clearly on his account. I don't mind paying my charges but they have no right to due business with a 14 year old. 14 year old kids don't know how a debit or credit card works. They don't know that by giving a debit or credit card they are actually giving money. Facebook likes to prey on unsuspecting children.

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Carol2
, AU
Feb 12, 2013 5:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi, I purchased one of the three charms, but I can t see it on my map near my boosters, so plz if someone can help me to get, coz already I paid for it from my account .thx

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dougl63
Mayville, US
Feb 04, 2013 9:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Solitaire Blitz needs major attention. It says you have so much to buy boosts with so I proceed to get what I want and it then pops up saying I don't have enough silver, which I did. Then proceeds to not going anywhere while taking away lives and silver when I never got to play. It is so aggravating. Please check this as it is one of my favorite games and miss it.
Thanks everyone,
Laurie

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Debra Northard
Brownsburg, US
Jan 31, 2013 7:19 am EST

I KEEP GETTING AN ERROR 1007 MESSAGE AND IT TOOK AWAY ALL 5 OF MY CHANCES. PLEASE FIX ASAP AND GIVE ME BACK MY CHANCES.

**SuperMan**
**SuperMan**
Boiling Springs, US
Jan 28, 2013 2:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You folks will never learn! Stop using Facebook and stop giving your credit card information to internet companies, plain and simple. Kiss your money good-bye on those transactions... those are a done deal. Now you need to cancel that particular card and have another one issued. Learn from your mistakes and stop giving your valuable information to financial robots.

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angry gir
, US
Dec 25, 2012 10:41 pm EST

i'm soooooooo PISSED OFF! that i can't add a new account with that stuck up ### place called facebook i'm tryly thinking never going back there till they're problems are FIXED.

CPNexus
CPNexus
BH, US
Dec 02, 2012 11:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I suggest you contact your credit card company and file a fraud report, and contact Facebook's customer service to report the problem.

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The Ogre
Shrekville, US
Nov 30, 2012 12:44 pm EST

What does unarthrized mean?

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CreekpaddIer
Fisher, US
Nov 25, 2012 10:02 pm EST

Agrees with Tasha, this is your job as a parent to pay your child's bill. Pay off the bill and make your daughter give you money back by doing extra chores or finding a job. There are many jobs she can do, shovel driveways, wash cars, mow lawns. See if any neighbors need jobs done. But don't allow her to be alone with adults she does not know.

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Robin R. Martin
Geneva, US
Nov 25, 2012 11:45 am EST

Update, just found out my 12 year old daughter took my credit card out of my purse and made the purchases and then put my credit card back. Since she is under the legal age to be on Facebook (13) if the money is not refunded within 48 hours I will take you to court.

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ethel murray
Greenville, US
Nov 07, 2012 2:25 pm EST

Facebook took 30 dollars off my card but give me credit for 10 now do i get my credit back

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dee jackson
Phil Campbell, US
Oct 05, 2012 8:50 am EDT

how can I get my money back on my debit card

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LUKEMAN01
York, GB
Sep 25, 2012 6:18 am EDT

but i

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Mrsomeking
Oxford, GB
Sep 25, 2012 6:16 am EDT

Facebook games are too addictive, I was addicted to Farmville for several months and ended up going to Farmville rehab.

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dia3766
, BJ
Sep 22, 2012 7:30 pm EDT

not facebook's fault if your settings are not right, or you have your password too easy to guess

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krispix318
, US
Sep 22, 2012 7:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Changing your password would be a good first move. You can also adjust your privacy settings so that you'll be texted and/or e-mailed when someone logs into your facebook with a device you haven't authorized.

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ameia.gomez
Dayton, US
Aug 26, 2012 4:45 pm EDT

YOU NEED TO WORK ON THE FB SCRABBLE GAME...WE'RE IN THE SAME HOUSE AND GAME DOESN'T WORK PROPERLY

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Logical Sense
San Antonio, US
Aug 01, 2012 8:47 am EDT

Easy fix, when it asks for your cell phone, just click home (on FB page) not on browser and it will go right into it :)

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Phyllis J. Raymond
West Valley City, US
Jul 25, 2012 4:33 pm EDT

My name is Phyllis Raymond I was charged for two items I never authorized. I was playing Zingo Bingo and a charge for $2.10 came up..I authorized it and when I receied my statement there were two other charges that I did not authorized. They are both to Zingo Bingo. on facebook One for 5 and some cents the other for 10. and some change.. I did not order these. Will you please help me get my money back?

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Milagros Serrano
Chicago, US
Jul 25, 2012 12:46 pm EDT

Please credit back my visa, I didn't authorize charges made on 7/24/2012.

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joyce35
Bluefield, US
Jul 18, 2012 4:47 am EDT

my 6 year old grand daughter made purchase by mistake on the game of gnome town . she pushed a button to purchase gold bars for 49.99, i did not know this till after she had done it. i get a check once a month and i need this money to pay bills please refund this back as this will make me over drawn at my bank thank you. Joyce Hamilton

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Tammy Swensen
Rocky Mount, US
Jul 15, 2012 4:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had 200.00 dollars takin from my checking account today with out my knowledge or autherization and would like it back tonight. If you need to get ahold of me you can at theswensenator@yahoo.com. I want my refund back into my account or I will get a lawyer on this matter.

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Hissed Off
Chicago, US
Apr 09, 2012 2:05 pm EDT

Facebook is a big time bully. Quit paying them money so they will tae notice.

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Hissed Off
Chicago, US
Apr 09, 2012 2:04 pm EDT

Facebook is the biggest bully on the internet. They tell you that you don’t know the person you have sent a friend request to. They block you from inviting friends sometimes for two weeks at a time. They never tell you exactly what you did wrong and instructions for inviting friends you really know is not given. And they know they are abusing us that is why there is no way to contact Facebook. Again, Facebook is the biggest bully on the internet.