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EzyKit Complaints - Ezykit

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EzyKit
Posted: 2009-10-12 by   stupid girl
Ezykit
Complaint Rating: 100 % with 1 votes
Company information:
Jo
Sydney, New South Wales
Australia
Phone: 0421 695 343

Dated 11th Oct 2009
I to have been charged $9.44 by EZYKIT/8664371621. The only way I can figure out how they got my credit card details is that I trialed PureCleanse and Thermothin Plus (Acai) for 2 weeks. I cancelled the subscription and now keep getting charges from this EZYKIT and Elitepack. How do I get my money back and block these transactions. Can anyone help.

Jo
Comments Australia Online Scams
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EzyKit - unauthorized charges

Comments

 Sort by: Date | Rating
 38 days ago by   NZL 0 Votes
Oh my god this has happened to me also!!!
Not just ezykit, but elitepack, vibrantbeauty, improvehealth. I started the free trial and then rang them to stop as it did nothing!!! This was withMax acai burn.com, and now I have had all these small transactions from, $4.32 through too $86.12!!!
Help me also this is terrible. I have contact the bank and they were not that great to deal with. HELP ME
 30 days ago by   Bobbie Miller 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-396-2729 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 26 days ago by   Julie and Steve 0 Votes
This mob have done this over and over, So I contacted my bank (NAB) and they are now looking into this as a case of fraud. It has happened to me a few times ever since I trialled their Dazzle White stuff. I then didn't get to them in time and had to pay for a monthly supply (by the way, the stuff in my opinion is rubbish)

Trouble is, unless I can find out the name of their merchant bank (and I am in the process of tracking that down now) NAB are only interested in getting my pittance back for me (I guess they don't want to push too hard or be too efficient as then there would be no body to chase and they will be out of a job)

I reckon that these people should have their fingers cut off so they can't pull any more of these scams. I notice that there is a comment here stating that they didn't mean to cause any inconvenience. Yeah right! What a load of garbage!

Hopefully, with a little bit of persistence and a lot of vengeful actions, I will be able to do something about these crooks. If there are any other people that have the drive to bring what I believe to be a group of scam artists down, I reckon you should go for it and make their lives as uncomfortable as possible.

But your first step is to contact your bank and let them know of both this site and also what has happened to you. If enough people do this then we can and will stop them.

To the Aussies that are marketing this, get out of it before the 5h1t hits the fan.
 25 days ago by   KATHY KIRITSY 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 13 days ago by   Shasta Gin 0 Votes
I ordered DazzleSmile and managed to cancel it. They told me I was also signed up for two other things, so I called the numbers they gave and cancelled those too.

A month later, EzyKit (which I've never heard of) has just charged me $17.32. The number given for cancellation is the same one I already called AND got a cancellation number. But they charged me anyway!
 11 days ago by   BERYL SMITH 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 2 days ago by   hayz04 0 Votes
i also have unautherised charges from ezykit!! i ordered thermothinplus on a free trial, canceled but still got charged!! then ezykit popped up on my cc statement!! who are they? they take our money, but for what exactly??? what are we supposed to be getting for the charges in the first place???
 1 days ago by   shellyl 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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