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EzyKit Complaints - Fraudelent Charges

Review all EzyKit complaints

EzyKit
Posted: 2009-09-30 by   frustratedbeyondbelief
Fraudelent Charges
Complaint Rating: 100 % with 1 votes
Company information:
New South Wales
Australia

I keep getting charges on my credit card that I never authorised. The only way of figuring out who it is, is by the Ezykit 8664371621.

I want them to STOP charging my card. Where did they get my details from?

Frustrated
Comments Australia Credit Cards
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More EzyKit complaints
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EzyKit - Charging for something I did not order
EzyKit - unauthorized charge
EzyKit - I don't know what this is?
EzyKit - Fraudulant Charges
EzyKit - taking money frommy account SCAM
EzyKit - Totally crazy
EzyKit - unauthorized charges
EzyKit - Online Cash Success Kit

Comments

 Sort by: Date | Rating
 51 days ago by   CACPA 0 Votes
I had delt with the same thing like four years ago.. Then they start sending you checks in the mail for like 4, 999 dollars and they will be fake checks!
 47 days ago by   Chuck Turner 0 Votes
3 steps you can take now if you are a victim of this scam:


1. Chargeback. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
More info at: http://www.chrismalta.com/scamtip1.asp

2. FTC. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams. Go to: http://www.ftc.gov/ftc/contact.shtm

3. Attorney General. File a complaint with your state Attorney General and also with the Attorney General of Iowa (where a lot of the phone numbers and addresses seem to be located)
Contact details here: http://www.naag.org/attorneys_general.php

If you live outside the US, you can file a complaint at www.econsumer.gov
 30 days ago by   Kathy Weimer 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 13 days ago by   Shasta Gin 0 Votes
I signed up for a trial of DazzleSmile, and they signed me up for two other things (some sort of fitness/health things). I cancelled all three by calling three different places, and got cancellation numbers.

A month later, EzyKit charges me $17.32. I have no idea who EzyKit is and have received no products or services or emails or anything. EzyKit is not mentioned anywhere on DazzleSmile's website, so how did they get my details? Why are they charging me for something I never signed up for?

It's one thing for a company to sell your name and address to another company so they can hassle you with junk mail, but to sell your cc number so they can CHARGE you for no reason? How is that legal? I cancelled everything I was signed up for, and yet still got charged.
 11 days ago by   Shasta Gin 0 Votes
Update. I called to cancel EzyKit - which I have no idea what it is and have received no products or services for it. Turns out their customer service and/or tracking systems are simply incompetent. The conversation went like this:

Operator: (After asking for my name and email, to pull up my account) What toll-free number appears on your statement?

Me: 866 417 6059

Operator: I see your account was cancelled Sep 29th.

Me: Then why do I have a charge on my cc for $17.32?

Operator: I'll give you another number for Weight Loss Resources and you can cancel that: 866 417 6059

Me: That's the number I just called to reach you!

Operator: One moment please. [wait] I see you cancelled one account but not the other, which is still active.

Me: I cancelled both on Sep 29th and I have a cancellation number.

Operator: I'll go ahead and cancel the other one then.

So - not only did my initial call 5 weeks ago NOT cancel the account as they claimed, but it turns out the operator COULD cancel my remaining active account even though she tried to send me off to another toll-free number.

She claims I will not be charged (the $17.32 was pending, so it should disappear)... we'll see. Also, I asked her what the hell EzyKit is anyway, and she never answered that one.
 1 days ago by   Steve L 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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