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ezykit 17 Complaints - Taking unauthourized money from my account

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ezykit 17

Posted: 2009-09-26 by   Jennie B
Taking unauthourized money from my account
Complaint Rating:  100 % with 1 votes
ezykit 17 is part of a company that give 14 trials free of acaiberry to whom I gave my number for a 14 trial of there product at the cost of $4.98 p and h. Since then they have taken 3 large payments of $87, $124 and $119 plus the $9 from ezykit 17 in the last 6 weeks. these are all unauthorized payments. I now have the bank fraud department investigating. The company refuses to acknowledge emails or phone calls. Please beware of these scammers everyone. I have had no food money for 4 weeks from them taking money from my account, lucky I have great friends who have been there to help
Comments New Zealand Credit Cards
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 30 days ago by   Kathy Weimer 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 13 days ago by   Shasta Gin 0 Votes
Kathy, shut the **** up. You are lying. I cancelled everything, got cancellation numbers, and STILL got charged.
 11 days ago by   BERYL SMITH 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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