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ezcomb Complaints - poor service

Review all ezcomb complaints

ezcomb
Posted: 2009-02-09 by   Teresa Poticher
poor service
Complaint Rating: 92 % with 24 votes
Company information:
Telebrands
New Jersey
United States
ezcomb.com

Ordered Ezcomb on line using my credit card. Every time I would check the order status on their web site it said my order was being processed for shipping. My order was placed almost a month ago and I have not received it yet although they have already billed my checking account. I checked the status of my order on 2/8/09 and said it was shipped but when I checked on 2/9/09 it went back to processing for shipment. When I called them today 2/9/09 they told me my order will not be shipped till March 8. I have come to the conclusion that this is a ripoff and I lost my money. If so I will contact the New Jersey Attorney General's Office to file a complaint.
Comments United States Telemarketing
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More ezcomb complaints
ezcomb - poor sevice
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ezcomb - hair clips

Comments

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 269 days ago by   Rapunze123 0 Votes
I am having the same problem. I ordered my Ezcombs about a month ago. The other day, I was called by a "representative" to tell me they appreciated my patience, and they were also sending me some earrings and matching necklace. If I didn't want to keep the necklace, I could keep the earrings for free. Then the woman went on & on about how they'd keep sending me a new piece of crap jewelry every month, and I could keep it or send it back. Then she wanted to "verify" my credit card number. She wanted me to punch in the last 4 digits of my credit card into my phone. I kept asking if she was billing me for jewelry, and she was very rude, telling me, "Hold up...Hold up! Let me finish speaking!" She kept repeating for me to punch in my last 4 digits of my credit card. I hung up on her!!! I doubt I'll ever get my Ezcombs, and I'll be lucky if my credit card hasn't been scarfed up for some scammers. Argh!
 268 days ago by   klondikesuze 0 Votes
finally got my order after a month and it wasn't even what I ordered. On top of that, i had a real problem with the online ordering itself as it there was no way to confirm your order or cart or whatever or even change your mind. Once you clicked, you were done and no going back. It was confusing to follow and you thought if you clicked there would at least be a confirmation at the end where you could remove things you didn't really mean to agree to. Over $100 trying to get out of the stupid thing and for what - a bunch of $2 plastic hair clips that aren't even the colors i ordered.

If you go to their ezcomb website and click on testimonials - it says it's for pedipaws! Doesn't that just say it all?
 259 days ago by   brenda 0 Votes
I am having same problem. ordered a month ago, they have charged my credit card and no product. brenda
 256 days ago by   sirp711 0 Votes
I ordered this EZComb for my wife last July 31, 2009. First, I was surprised to learn that the shipping charge is a lot more than the advertised amount of $10. Worst, this will not be displayed in the total until you have completed your purchase thereby leaving you no option to cancel as the order has been confirmed. Then, to my dismay, up to this time, I haven't received this thing that I ordered and I do not know whatever happened as the site is useless when in comes to order tracking. I thought for a while that the order did not go through since it was weeks ago. I was just surprised to see the charges reflected in my bank statement the other day. To-date, I haven't gotten this thing that I paid for about $23.
 213 days ago by   carmenb 0 Votes
thank goodness, i was thinking about ordering these ezcombs and so glad i read your sites comments first!
 210 days ago by   PJm 0 Votes
I ordered the EZcomb for $10, the total showed up as $16.99 with "S&H". After I hit the 'Submit' button, several offers came up, each of which I declined. Finally, when the 'Confirmation" came up, I had $13.99 in S and H and no opportunity to find out why and to decline the order. I recommend that you not purchase from this crew.
 167 days ago by   Gene Davenport 0 Votes
I Was And Am Very Disappointed With EZCOMB. I Dislike Not Being Able To Talk With A Person. When I Made My Order I Only Ordered A $10.00 Dollar Order. That Cost Me $64.94 Dollars. I Answered All Questions With A NO. All I Wanted Was The TV Offer. If EZCOMB Deducts Another Dime From Me There Will Be Big Problems.

My order# TB 6319426
Customer # 9183632
Invoice# 6447:000033:002222
Date Ordered 5/7/2009
 150 days ago by   doreen bonito 0 Votes
The same thing happened to me. I ordered the $10.00 order plus 9.95 for quick delivery. They billed me $40.97. And I couldn't track my order it would say oredr being prossed. I called the company after about a month when my bank statement came in and i saw what i was charged and still hadn't recieved my combs. They told me they were returned to the warehouse. I told them to cancle my order and credit my account, which they did within 3 days. And iI will not be reordering
 125 days ago by   Sweetpea101 0 Votes
To all ex-consumers of EZ Comb: After reading your complaints about this product, I decided not to order the EZ Comb online. I went to my local Walgreens Pharmacy and I found these EZ Combs on the sales floor for the price of $9.99. I suggest if you still want them visit your local grocery stores or Pharmacy (CVS, Walgreens, Rite Aid, and Walmart).

Theresa- from New Jersey
 122 days ago by   BearGirl777 0 Votes
I just bought the EZCombs today at Walgreens. One of them broke (bead string snappedbn) and beads wents every where and the other one beads just started falling off of. FYI these combs are not worth 10 cents much less 9.95. BUYER BEWARE!!!
 78 days ago by   whatthe +1 Votes
Thanks guys I was going to order the ezcomb but won't after reading all these comment we are told in oz they cost $49.95 $10.00 per month for 5 months on a credit with $12.95 postage.

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