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Extra Charges without disclosing upfront
Complaint Rating: 
Company information: DBA: World Moving Services 6306 NW 9th Avenue Fort Lauderdale, Florida United States Phone: 888-742-6683 worldmovingservices.com
My home furniture/items and car were picked on June 14. 2008 My car was delivered two days later and had paid them a total of $1, 100 this amount included my deposit of $700.00. My furnitures had a delivery date of June 28th. Never heard from the driver until the first week of July and I was adviced that there were running late because they were still in DFW. I had adviced that driver not to rush because I'm just barely moving into my apartment. His respond to me was just call me whenever you're ready and we will deliver your items when your ready and never mentioned to me that he was going to charge me extra fees for keeping my items and never mentioned that my items were 900 pounds more. If I would have known that there were extra fees involved I would had him deliver my items as soon as possible. I was trying to be understanding and they took advantage of my kindness.One week after I called lamont and Dt and adviced them to deliver my furnitures and this is when they had added additional $1, 100 on top of my balance which was around $700.00. I disputed this with them and their respond was basically Fuck me I have no choice but to obey them cause if not I would never get my items back again.
Their manager Rick can be reach at 954-772-1610 ext.356 was yelling at me and said I have no choice but to pay the amount of $1, 700 versus what I originally owed them of around $700.00 Up to now I havent gotten my furnitures and they said that I owe them $2, 980.00 my items are still DFW
Resolution Sought: I would like for them to honor the original quote of $1, 800 I received from Mr. Tidona. My furnitures never arrived at its destination of Saint Louis Missouri. I had been in dispute with this company since June and Rick at above number basically told me to Fuck off and just pay the amount. He is a rude and unprofesional. He be littled me and took advantage of the fact that I am a single mom and have no one to assist me. I have been very stress and cant sleep at night. I dont know what to do help
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