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4.4 8242 Reviews

Expedia Complaints Summary

108 Resolved
1273 Unresolved
Our verdict: If considering services from Expedia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Expedia reviews & complaints 1439

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L
6:03 pm EST

Expedia dirty drug needles in drawer etc.

my husband sister died and we had to go back to her funeral, from las vegas to phila., pa. My daughter booked a flight through expedia bundle package including the room for four days. Jan. 29, Feb 3, 2016. Our itinerary#[protected]. The total package was over $1, 000.00 dollars. We checked in with Econo Lodge at the airport in Phila., the first room did not have a closet and it was a handicap room. (?) We asked to be moved because we needed to hang our suits etc. The room was smelly, door frame was weak and you could see the outside light shining through our room around the whole door. We opened a drawer to put out clothes in and inside was a dirty drug needle and old dirty sweatpants. We complained and the office Dee is her name sent a maid to just pick it up and throw them away. After complaining to Choice hotel about the bad experience we had all 4 days there. It took them numerous conversation with them (2 weeks), a representative name Pete Syal, div. manager #[protected], called and insulted us with a refund of half a day ($40.00) are you kidding me is this the way your treat grieving people. What a insult after we paid $758.71 for tickets and about $320.00 for the 4 days room stay. Please help us we are senior citizens and paid our dues in life.

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7:18 pm EST

Expedia hotel room

Booked a room told price was 129 dollars then said i needed parking got price of 189 i said what was price of parking i then assumed it was the 60 dollars difference said dont worry about it then go to hotel and they said parking was extra so i paid there the hotel is fairfield by marriot no complaints about hotel stayed many times and will stay again not one time did he tell me i was dealing with expedia when i called thought i was talking to hotel thanks jim

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Billie W Greer
, US
Apr 30, 2017 9:17 am EDT
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Book a room through Expedia.com for $176.26 one night king size bed at the Motel 6 in Urbana Illinois. Upon arrival, the room was filthy the bathtub had dirty rings around it, and everything cleaned. The sink had hair and never cleaned, the walls head stains and the carpet was moldy mildew smell, therefore, requested a different room. The second room was just as filthy and dirty as the first room. Since I had a four-month-old child, I told the manager that I wanted a full refund and left their premises immediately. I contacted Expedia.com who in turn informed me that there was nothing that they would do. But when I looked online for the Hotel 6 Corporation information, it advertised single king size bed room for rate was $49.99 I am requesting to be fully refunded. Dissatisfied Customer Billie W Greer

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T
8:53 am EST

Expedia never got a good deal here.

I made a reservation and booked a room in a London hotel. But accidentally I selected the wrong month. I contacted the hotel directly and explained what happened. They said they needed a modification from Expedia and then they'll change the dates. I called Expedia customer service and they assured me that everything would be fixed. Two days later I called back again and was told that I need to pay $2000. Expedia was actually trying to charge me more, than the hotel. That was a real nightmare. In the end I just asked them to cancel my reservation. They refunded me only 50%, but it is better than nothing.

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9:45 pm EST

Expedia unauthorized credit card charge

Went online to Expedia to book a "Book Now, Pay Later" hotel reservation. Nevertheless, my credit card WAS charged $438.60. I called Customer Service, in El Salvador, to request a cancellation and refund. I was told it was my error and the refund would take 5 business days, or longer, AND the refund would be made in two payments. I demanded that the refund be made as immediate as the unauthorized charge to my card. I was told that was the best they could do. Understandably I will be using Expedia to drain my 'credits' and will no longer be using them for any future bookings.

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4:00 pm EST

Expedia reservations

I conducted a search on their website for a hotel called Hollywood Casino in Columbus for an upcoming trip. The search results took me to Hollywood Hotel In Los Angeles. I had conducted a previous search for a different date so it plugged in the 18th of January for the check in date. I must admit they I made an error but they ended booking me a hotel in Los Angeles instead of the city I am going to be in. I called back immediately once I realized what had happened and the Hollywood Hotel and Expedia both refused to assist me in correcting my mistake. They want to charge me about $180.00 for a Hotel I can't physically even stay in. Neither will work with me.

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8:33 am EST
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Expedia cancellation policy

I booked a trip package through Expedia. Unfortunately I have developed some medical issues and won't be able to go. I bought Travel Insurance but when I talked to customer service I was told I could get a travel voucher through the airline but nothing back for the hotel. The package was $822.00. I think I should get a full refund. What is the point of purchasing Travel Protection if they don't honor it. I will never book with Expedia again. Obviously I wouldn't have booked in the first place had I known I wouldn't be able to go

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9:07 am EST

Expedia refund for a hotel cancellation

I made hotel reservations for Nov 22 & 23 in Fort Bragg, BA Super 8 though Expedia. On Nov 22, 2015 when I checked into the hotel, I asked the manager if I could cancel the Nov 23rd reservation and get a credit back for a reservation in December. The manager told me the request needed to go though Expedia since I used them to book the reservation. I called Expedia and asked them to approve this cancellation/credit. Expedia called the hotel manager to verify this was alright. Expedia returned my call to confirm the approval credit would be credited to my Expedia account. On Dec 6 I called Expedia asking where the credit was for the cancellation refund. I was told they needed to confirm this with the hotel Manager and they would not be available until Monday. After they get confirmation, someone would send me an email update. Since I had not received anything from Expedia, I called again on Dec 9 and got the same story about needing to contact the hotel to get approval. I asked to speak to a supervisor that gave me the same response and am again waiting for a credit. I just do not understand how I got a verbal confirmation from Expedia on Nov 22 and it is not documented anywhere in there records and I need to keep calling since nobody seems to follow up on anything?

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12:21 am EST

Expedia hotel reservations

On November 27, 2015, I made a reservation for 2 adults & my dog, @ the Americainn, in Osceola, IA. As I was checking in, the front desk clerk informed me that my dog was NOT allowed to stay in my room, because she weighed OVER 25 pounds! Of course, this tidbit of VITAL information, was NOT disclosed to me, from the reservation receptionist, @ Expedia. My confirmation number is [protected]. I expect to have my refund returned to my Visa card immediately. Thank you for your immediate attention to this matter. Sincerely, Vicki Manning

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4:31 pm EST
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Expedia visa issue

I bought a plane ticket from Air Canada over Expedia. My flight was going from Istanbul to Miniapolis with Toronto connection. But I wasn't let into the plane by the Air Canada's authorized personel because I didn't have Canada Visa. I missed my flight. I contacted to Expedia and they converted my ticket amount into flight points. I demanded refund. I wrote a letter, email and I called Expedia's Istanbul office but I haven't received any feedback. I want my money back. When I arrived to USA after I bought another ticket, I was told by the authorities that a visa can be bought easily from the visa section of the airport when entering frm Canada to USA. But I wasnt even informed about this by Expedia. I can not contact to anybody from this company. My ticket is in the attachment.

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12:51 am EST

Expedia online vacation booking

Terrible experience with their online booking. My wife tried to book our vacation online. They charged her credit card twice and the website was giving the error message of credit card decline! while the card was twice charged. She put my credit card through and then she got the same error. our credit cards were charged three times. She called the Expedia to inquiry about these issues. She was on the phone for 90 minutes and she was not able to get it sort out. I called them myself and the guy on the phone even could not find the booking reference number. While they charged our credit card three times, they could not even find our itinerary in their own system. When I asked the guy on the phone who I should talk to to get our money back, he was not helping at all. TERRIBLE experience with Expedia Canada. Stay away from their website!1 Try redtag.ca better customer care, better prices and obviously better management of your credit cards. Not happy at all.

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K
3:24 pm EDT

Expedia expedia best price guarantee is only for the same day not 24 hours as they state on their website.

Expedia.com Price Match Guarantee says that if you find the exact same vacation package with same flights, hotel, shuttle, etc for the exact same dates that you can file a Price Match Guarantee. I booked a trip to Cancun at 6pm costing well over $4000. The very next day at 2pm I saw that the exact same trip on Expedia.com was $236 dollars less. I immediately called Expedia Customer Service. The gal said that I could cancel my vacation and re-book it to get the new price, or I could do the Price Match Guarantee online since I was within the 24hr time period. I submitted the screen shot with the new pricing to the Expedia Price Match Guarantee. I got a response the next day that they were denying my claim because the cancellation dates were for Oct 7th instead of Oct 6th, which was on my original booking. Of course the cancellation date would be a day later I found it a day later. It was within the 24 hour time frame. I feel that Expedia 24 hour Price Match Guarantee is really only for the same day. I felt that I was lied to and taken advantage of by Expedia. They have horrible customer service, you can't talk to the Expedia Best Price Guarantee people. You can only contact them by email. I've sent numerous emails only to get back different responses each time. Expedia does not live up to their Price Match Guarantee. This was on their own website. Unbelievable. I will never use Expedia again, and I hope that others will follow.

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4:44 am EDT

Expedia completely useless insurance and impossible to return the tickets

When I have purchased tickets through he company Expedia Appraisals, the rep offered to me to obtain the insurance. He was so persuasive and told me that it would be more secure for me, but it was waste of money. After 2 weeks, I wanted to return tickets and get refund, but the team refused to do it and told that it was their politics. Terrible services and don’t trust what they have told about the insurance, because it wouldn’t help you.

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1:16 am EDT

Expedia false advertisement

Fast facts:
1. I paid 217 USD in advance, ensuring, 2 nights in an apartment in the August 3 to August 5 for two (02) adults and two children. I decided on this option as the page mentioned that Expedia had free parking and the photos that appeared in the room saw everything spotless and new.
2. After paying when I get confirmation clearly mentioned that no front desk and for check in you have to call and inform in advance the time of arrival so that the charge made in check in respective. I called ahead and reported that arrive at the hotel about 2:00 pm after at least 10 call attempts was that I attended a woman who told me that there was no problem and that everything would be ready for my arrival and that I waited a room on the ground floor as requested.
3. I get to the hotel with my family and begins the show:
3.1 play the doorbell at 2:11 pm for someone opened me and no one opens me. I hope in the summer sun in Miami, about 38 degrees C wind chill, humidity 78% approx 15 min, until the manager Mr Vitali me are the door. During the 15 minutes I was waiting I called many times and no one answered.
3.2 Mr. Vitali brings me to the 2nd floor by the stairs and start to detect the stairs and corridors are dirty and smelly (smell of it was cleaned with dirty water and cigarette smell), I note pegostes on stairs, dirt in the grooves of the floor tiles, open boxes of electricity, (nothing to do with the pictures shown on Expedia). To see photos.
3.3 Activity room # 23 and what I see is an old room, smelly, wooden floor with broken parts, quite deteriorated and generally any old kitchen, sofa bed, table, TV (nothing to do with the pictures shown on Expedia). To see photos.
3.4.- One of the reasons why this place was chosen was because it had free parking. Parking is on the street, there is no way this place guarantees a uo his manager put the guests or the safety of the vehicles.
3.5.- We claim the manager to return my money as the room he showed me has no resemblance to the one on Expedia. Mr Vitali tells me that if I wait about two hours cleaning a room on the ground floor and I give it, I say to Mr Vitali I want to see that room and when I see though was much better than the # 23 yet it looked nothing like the photo of Expedia.
3.6.- I call Expedia to claim what happened and then approx. 30 min, Expedia supervisor gives me the good news that they would return me the money, I went the next step and finish these Site 2 nights at the Miami Airport Hiatt House happy and content.
Conclusions / Complaint
1.- Expedia despite refund the money of the reserve, which I appreciate.
2.- Expedia, Booking are now publishing fake pictures of the rooms and inside the hotel

Ramon Yanes
mail: [protected]@gmail.com
Celphone +[protected]

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11:35 am EDT
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Expedia account mismanagement

In or about May, 2015 of this year, I planned a trip to and from NY to Chicago for myself and my mother. I paid for the trip over the phone and expedia personnel took my information of my Expedia Account. When I received the itinerary via email, there were things missing, such as my account information, travel itinerary, etc. The Expedia personnel had not input my Expedia mileage points, the correct Expedia account for which I would be credited and the frequent mileage. Instead, it reflected a generic Expedia account number. Ultimately, I had temporary arrangement to obtain my boarding passes but they advised that I had to call back to Expedia to get the credit for the travels and have my frequent flier miles also reflected. I had the run around from Expedia customer representative and had quite email exchanges that followed. I have yet to receive credit for the travel purchase and my account information reflect the travel I made and the total I paid.

I had gone to Budapest, Hungary few years back and similar incident happened. Total, I have not been credited with any miles worth of travel I had already made and I see nothing in sight. It's misleading and misrepresentation for any travel company to assure its customers that they will offer something and not do it. Secondly, as an entity that has received payment from me, they should not reflect some generic account number, other than the customer account number!.

I would like the credit due me and my account information for both Budapest Trip and recent Chicago - NY trip !.

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10:27 am EDT

Expedia don't use expedia

Some 6 weeks ago my Friend was unable to travel to Las Vegas because of a family bereavement the day before we were due to fly. I immediately contacted Expedia via phone and after half an hour when the operator in India realized she would have to take a protracted time to cancel both Flight and Hotel decided she couldn't hear me stating that she would cut me off. I continually stated that I could hear her stating that I knew what she was doing. She still cut me off. The next gentleman was more understanding stating that 'the Lahore call center do that all the time' !
The gentleman took over an hour just to cancel the flight though when I arrived at the airport this had not been communicated to them. I then said can I now cancel the hotel. After a big gasp he told me he wasn't able to contact them and gave me the hotel number to do it myself. Being that i live in England and the hotel was in America I waited until I arrived. The hotel were fantastic and did not even charge me for one night of the 6 that were booked despite their website stating that they would.
Various e mails 6 weeks later have not provided me with a simple notification that my friend did not fly or take the accommodation so that he could claim for insurance purposes. They have apparently purged their systems so have no record of any transactions. I'm not sure how that works for tax purposes in the the country they pay their taxes (if any) in but it must be very lucrative for Expedia. The amount they have made from my friends aborted holiday is almost £1, 300 as both the airline (Virgin) and the hotel (Bellagio) have confirmed they have not taken payment. My friend must now contact the hotel and the airline direct. Something after his tragic loss that i'm sure he could do without.
In summing up if you can guarantee 100% that you will not have a problem then use Expedia. If not then you can kiss goodbye to your money. Its your choice

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Kevin Richards
utt, US
Jul 17, 2015 1:24 pm EDT

I like it when people act like they can read minds over the phone. How do you know whether she can hear you or not? Did you magically transform into her body? Stop ASSuming, you have no idea whether she heard you or not. Basically not only Expedia but every company will give you the same issue. Also why are you fighting for your friend's money back. Her parents should be since she is obviously a child and cannot fight her own battles. Oh I get it you are trying to get your friend's money back, then you will steal it and say they did not give a refund. You crook.

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4:40 am EDT

Expedia no customer service

I tried to change my flight and the only way possible was calling an UK number.

A long distance number.

They will put you on hold for a long time, wasting your money, and after that, you realise that you are speaking with India

Those people obviously cannot help you, they do not know anything, but they keep on putting you on hold . You can easily spend over 2 hours in a long distance phone call and after all that waiting they tell you that they cannot help you. That there is not a flight available for the dates you want. But when you go directly to the airlines site and you can find a flight available.

After realising there is a flight, then they overcharge you 3 times the airline fee.

And if you complain, then, after all that time waiting and all that money you spend in a long distance call, they just hung up on you

And where can you complain?

NOWHERE.

MY MOST EXPENSIVE FLIGHT EVER WAS WITH EBOOKERS.
NEVER, NVER I WILL USE EBOOKERS. AGAIN.

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12:22 pm EDT
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Expedia terrible customer service

ebookers.com was a terrible travel agency. They do not provide accessible contact information to customers, as they only provide one international phone number (supposedly based in the United Kingdom). There is no email and their chat service is no good for making changes to the reservation.
If you do get in touch with them, they are rude and useless. They hanged up on me when I wanted to make a change to my reservation.
Finally, the payment is via debit card. Credit cards have a penalty fee. This is so that, if you make a mistake in your reservation, they can still charge you.

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say it as it is
Yakima, US
Jul 06, 2015 1:40 pm EDT

Also I bet you were rude to them and that is why they hung up on you. Honestly stop acting like you are three years old.

S
S
say it as it is
Yakima, US
Jul 06, 2015 1:38 pm EDT

The mistake is your fault grow up and accept responsibility. Telling you something you do not want to hear does not equal to rudeness.

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10:06 am EDT
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Expedia refund for car rental insurance

Booked a car and when my son went to get the car at Hertz they did not even have a car, and said that Expedia never checks with them to see if they even had a car. But Expedia right off the bat charged me $88.00 for insurance, when the website sight said no charges until the car is returned. But not so Expedia NOT Hertz charged for the Insurance on a car that did not EXIST, took me two days and 10 phone calls to finally get them to admit I was due a refund. But it was all the [protected]@ that I had to endure, talking to once again someone that had little knowledge of the english language especially
the definition of words. STAY AWAY FROM EXPEDIA, this was my 1st and last EXPERIENCE WITH THEM. CUSTOMER SUPPORT==CUSTOMER AGGRAVATION==CUSTOMER SUPPORTLESS. I'm so tired of the way these people online do business. From what I have read most of you have also.

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Riiindy
, AE
Jun 25, 2015 11:26 am EDT

Comment text

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4:17 am EDT
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Expedia poor service and lack of response

I took my mother on a vacation to Paris and booked everything through Expedia. Whilst the airline (Air France) was very good, the organisation of our travel to our hotel from Charles de Gaulle Airport was extremely poor. Indeed, we were left waiting for over 3 hours and in the end lost half a day in Paris. Despite the company (Veila Super shuttle) instructing Expedia to refund us our travel costs, Expedia's only response was to give me a case number. I have written to Expedia on several occasions but they just do not respond. They have also been asked on several occasions by Veolia super shuttle to respond but I have still received no response. I had original thought that Expedia were a reputable company, however this certainly does not seem to be the case - their customer service is shockingly poor.

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7:46 am EDT
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Expedia insurance covering nothing

We bought a ticket through Expedia, we were prompt to buy the Total Insurance and I did it
Key Benefits:
Coverage for trip cancellation or interruption
Reimbursement for lost luggage

We had one stop at London
Due to the airplane delay in Huston, we missed our airplane and therefore we had to wait around 9 hours in London Airport. When we arrived to our final destination, the bag was delayed to the next day (total delay of 2 days), we went back to the airport and they gave us the bag but it was broken and the airline refused to file a claim even though we were at the airport.
So in summary we had:
Travel delay
Baggage delay
Baggage damage

Surprisingly, we called Aon Insurance and after a 45 international call (they refused to get the info by Mail! they asked us to give them :
Full names
Addresses
Phone number
Email
Letter by letter ( g like georges, e like earth … !)
After submitting the claim with the necessary documents (claim ref: Travel Protection Plan 15EXC08784),
They said:
Travel delay :Not covered by Policy !
Baggage delay : Not covered by Policy !
Baggage damage : Not Covered since we are a secondary insurance !

What kind of Total Protection insurance tell you that you are covered for :
trip cancellation or interruption
Reimbursement for lost luggage
And doesn’t cover my Travel delay, Baggage delay, Baggage damage !
This is an insurance that Cover Nothing !

EXPEDIA SAID: THIS CONCERN AON INSURANCE COMPANY NOT US !
I will be sure that I will get my right by :
Media, Law
Any help is highly appreciated TO FIGHT THIS FRAUD
MY EMAIL IS [protected]@HOTMAIL.COM and I am ready for any clarification

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Expedia Customer Reviews Overview

Expedia is a popular online travel booking platform that offers a wide range of travel services, including flights, hotels, car rentals, cruises, and vacation packages. The website has received a significant number of positive reviews from customers who have used its services.

One of the most appreciated features of Expedia is its user-friendly interface, which makes it easy for customers to search and book their travel arrangements. The website also offers a variety of filters and sorting options to help customers find the best deals and options that suit their preferences.

Another positive aspect of Expedia is its competitive pricing. Many customers have reported finding great deals on flights, hotels, and vacation packages through the website. Additionally, Expedia offers a rewards program that allows customers to earn points for their bookings, which can be redeemed for discounts on future travel.

Expedia's customer service has also received praise from many customers. The website offers a 24/7 customer support team that can assist with any issues or questions that customers may have. Many customers have reported receiving prompt and helpful responses from the support team.

Overall, Expedia is a highly recommended travel booking platform that offers a wide range of services, competitive pricing, and excellent customer service. Whether you're planning a quick weekend getaway or a long-term vacation, Expedia is a great option to consider.

Expedia In-depth Review

Website Design and User Experience: The website design of Expedia is clean and user-friendly, making it easy to navigate and find the information you need. The search bar is prominently displayed, allowing users to quickly search for flights, hotels, and car rentals. The layout is intuitive, with clear categories and filters to refine your search results.

Booking Process and Ease of Use: The booking process on Expedia is straightforward and hassle-free. Once you have selected your travel options, the website guides you through the booking process step by step. The checkout process is seamless, and you can easily review and modify your booking details before finalizing your purchase.

Range of Travel Options: Expedia offers a wide range of travel options, including flights, hotels, car rentals, vacation packages, and activities. Whether you're looking for a budget-friendly option or a luxury getaway, Expedia has something for everyone. The website also provides detailed information about each option, helping you make an informed decision.

Pricing and Discounts: Expedia offers competitive pricing and frequently provides discounts and deals on various travel options. The website allows you to compare prices from different airlines and hotels, ensuring that you get the best value for your money. Additionally, Expedia's loyalty program offers exclusive discounts and benefits to its members.

Customer Service and Support: Expedia provides excellent customer service and support. Their customer service team is available 24/7 to assist you with any queries or issues you may have. The website also has a comprehensive FAQ section and a live chat feature, making it easy to get the help you need.

Loyalty Program and Rewards: Expedia's loyalty program, Expedia Rewards, allows members to earn points on their bookings, which can be redeemed for future travel. The program offers additional benefits, such as exclusive discounts, free upgrades, and access to VIP amenities. Joining the loyalty program is free and easy.

Mobile App Functionality: Expedia's mobile app is user-friendly and offers the same functionality as the website. You can easily search and book flights, hotels, and car rentals on the go. The app also provides real-time updates on your travel itinerary and allows you to manage your bookings conveniently.

Trustworthiness and Security: Expedia is a trusted and reputable travel website. They have been in the industry for many years and have established partnerships with major airlines and hotel chains. The website uses secure encryption technology to protect your personal and payment information, ensuring a safe and secure booking experience.

Travel Insurance Options: Expedia offers travel insurance options to provide peace of mind during your trip. You can easily add travel insurance to your booking during the checkout process. The website provides detailed information about the coverage and benefits of each insurance option, allowing you to choose the one that best suits your needs.

Cancellation and Refund Policies: Expedia's cancellation and refund policies vary depending on the travel option you have booked. The website provides clear information about the cancellation and refund policies for each booking, allowing you to make an informed decision. It is recommended to review the policies before making a booking.

Additional Services and Features: In addition to flights, hotels, and car rentals, Expedia offers various additional services and features. These include airport transfers, travel guides, and activities. The website also provides helpful travel tips and recommendations to enhance your travel experience.

Overall Rating and Recommendation: Expedia is a reliable and user-friendly travel website that offers a wide range of travel options at competitive prices. The website design and user experience are excellent, making it easy to find and book your desired travel options. The customer service and support are top-notch, ensuring a smooth and enjoyable booking experience. With its loyalty program and mobile app functionality, Expedia provides added benefits and convenience to its users. Overall, Expedia is highly recommended for all your travel needs.

How to file a complaint about Expedia?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button located at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Expedia. Make it specific and clear, such as "Incorrect Billing on Hotel Booking" or "Cancellation Policy Not Honored".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Expedia. Include key areas such as:

  • The nature of the service or product you used.
  • Specific details about any transactions, including dates, amounts, and confirmation numbers.
  • A clear description of the problem and how it has affected you.
  • Any communication you've had with Expedia's customer service, including their response or lack thereof.
  • Steps you have taken to resolve the issue and the outcomes.
  • The personal impact, such as inconvenience, financial loss, or stress.

Be as factual and chronological as possible to paint a clear picture of the events.

5. Attaching supporting documents: Attach any relevant documents or evidence that supports your complaint. This could include receipts, emails, screenshots, or confirmation numbers. Do not include sensitive personal information such as credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Expedia, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or from Expedia through the platform, so it's important to monitor the progress of your complaint.

Frequently asked questions (FAQ) about Expedia

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How can I contact Expedia, a leading online travel agency, for booking assistance or customer support?

Need help with bookings or customer support? Contact Expedia at 1-866-310-5768 or 1-800-469-1793. Their dedicated team is ready to assist you with all your travel needs.

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Contact Expedia customer service

Phone numbers

1866 310 5768 1800 469 1793 More phone numbers

Website

www.expedia.com

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