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ExactReplicas Complaints - Fraud & Scam

Review all ExactReplicas complaints

ExactReplicas
Posted: 2008-08-14 by Sharon [send email]
Fraud & Scam
Complaint Rating: 100 % with 7 votes
Company information:
ExactReplicas
United States
exactreplicas.com

purchased watch on july 23 2008 and have had numerous emails with countless ticket numbers but no tracking numbers. Every email is automated saying that within 1 business working day my tracking number will be sent. Obviously their working day is alot longer than mine. Absolute scam. How can they be stopped?
Comments United States Jewelry & Watches
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More ExactReplicas complaints
ExactReplicas - no product no contact no refund .
ExactReplicas - Broken Watch
ExactReplicas - Never received product
ExactReplicas - Money deducted from credit card
ExactReplicas - never received correct watch
ExactReplicas - scam
ExactReplicas - Item purchased, never delivered!

Comments

107 days ago by Scott Cederloff [send email]
I too ordered a replica Rolex watch from ths company...I have never received it. They took £76.08GBP from my credit card two months after I ordered the watch! They have commited fraud. The police have been informed and also my bank have been informed... am told that investigations will go to this company through an organization called Ofcom Internet Services. They have the powers to close their web site and bring charges of fraud against this so called scamming company which is done by their local police authority. Their IP address has been recorded and is now on file for this investigation to take place. I checked their web site today (17th August 2008) and their web site was no longer available. So...what prevents them from starting up another scamming business under a different name? Simple, because their IP address has been recorded and filed, they cannot start another business from the same computer they started that one from! So buyers beware...dont be fooled by this company...remember...if it sounds to good to be true...then it is most likely a scam...these people are pure idiots who must have been raised by parents who are the same...idiots and total scum.
94 days ago by Martin [send email]
The complaints on this site do not represent the overall experiences of our customers. We at exactreplicas.com provide quality watches at a fair price. We appreciate constructive criticism that pushes our representatives to provide better service. In addition, we recognize the possibility for errors within our customer service department.

To resolve impulsive complaints we recently instituted an improved customer support system. Our new customers will receive a call or an e-mail immediately after placing an order. Under this new structure representatives and consumers will establish an ongoing communication channel.

Overall, we strive to provide the best possible customer service. We are not scammers, fraudsters, or crooks: and despite these allegations we will continue to improve our business practices until we reach 100% consumer satisfaction.

Each inquiry on this site will receive an email from exactserve@hushmail.com. If you currently face issues resolving an open account with our company please feel free to contact us via the above address. Thank you for your patience in dealing with these unfortunate matters.

All the Best,

Exactreplicas.com
23 days ago by Royal Lee [send email]
this company is a total scam. I ordered a watch back in June and have contacted CS several times about non-delivery of my merchandise and still to date, five months, no watch. This addres doesn't even work exactserve@hushmail.com. So much for sincerity.

Royal

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