Complaint Rating:

Company information:
545 8th Ave., Ste. 401
New York, New York
United States
everydayfurnishings.com

Placed an order on Jan. 29, 08. Charge cleared on Jan.30. The website says 6-8 wks delivery. I finally called on April 4th and was told via email that my order should be shipping out by the 25th. So on May 15th when I still had no furniture I called again. (Spoke to "Suzie" ofcouse.) Got the exact same email as before, word for word, just new ship dates. Only then did I wise up and search this company on the internet. What I fould was complaint after complaint just like this one. I promptly called the company back and told them I knew what was going on, that I wanted my order cancelled and my money refunded. "Suzie" assured me that I would get my money back. Within minutes I recived another email stating that her attempt to refund my money had not worked because they were no longer using the same electronic terminal as when I placed my order (whatever that means) and that the only way to get my money back would be to call my bank. I did so ofcourse and they are now researching the claim. I also filed a complaint with the Better Business Burea. I hope that everyone else who has had dealings with these people will do the same.